RCIfan1912 Posted September 23 Report Share Posted September 23 I just went to check our cruise as I do everyday, I mean who does like to see the countdown days go down everyday? For some reason I'm signed out, I sign in and it just keeps going back to the sign in page. I tried this 5-10 times and same result. I then tried the same on my laptop and same result. Is this happening to others, anyone else? Every see this before because I haven't. Royal truly needs to get things to together on the IT side. Thanks for any input. Neesa 1 Quote Link to comment Share on other sites More sharing options...
SebagoSue Posted September 23 Report Share Posted September 23 I’m having the same problem. Neesa and RCIfan1912 2 Quote Link to comment Share on other sites More sharing options...
RCIfan1912 Posted September 23 Author Report Share Posted September 23 12 minutes ago, SebagoSue said: I’m having the same problem. Ok, comfort its not just me. Thanks for the info. Royal, seriously, fix your IT issues. You can build a new ship like Icon but can't get your website to work? Neesa and SebagoSue 2 Quote Link to comment Share on other sites More sharing options...
Swar Posted September 23 Report Share Posted September 23 I'm on Allure right now. App is working but not the internet site. RCIfan1912 1 Quote Link to comment Share on other sites More sharing options...
Neesa Posted September 23 Report Share Posted September 23 Same here, went to check my account and it just spins.... RCIfan1912 1 Quote Link to comment Share on other sites More sharing options...
Rico Rox Posted September 23 Report Share Posted September 23 Ditto RCIfan1912 1 Quote Link to comment Share on other sites More sharing options...
Magic Me Posted September 23 Report Share Posted September 23 I have been trying to add shore adventures, but I have the same issue of not being able to get in :( RCIfan1912 1 Quote Link to comment Share on other sites More sharing options...
Chocoholic Posted September 23 Report Share Posted September 23 Same here. I tried logging in several times and it keeps going back to the log in page. RCIfan1912 1 Quote Link to comment Share on other sites More sharing options...
OCSC Mike Posted September 23 Report Share Posted September 23 Typical RC IT. It will be back up... eventually. Neesa, VirtKitty, RCIfan1912 and 1 other 4 Quote Link to comment Share on other sites More sharing options...
jeffmw Posted September 23 Report Share Posted September 23 Man you guys are tough! Sh*t happens! Apps and websites go down sometimes! It's okay! [Now, having said that, I have a sailing tomorrow and just got a Royal Up bid accepted, so if they don't get things back online soon so I can log in and see my new room, etc., I'll be leading the angry mob.] SCKid, Neesa, Lugnut and 5 others 2 5 1 Quote Link to comment Share on other sites More sharing options...
ellcee Posted September 23 Report Share Posted September 23 lol. This is not a first. It happens from time to time. Neesa 1 Quote Link to comment Share on other sites More sharing options...
ColdRingo Posted September 23 Report Share Posted September 23 10 minutes ago, jeffmw said: Man you guys are tough! Sh*t happens! Apps and websites go down sometimes! It's okay! [Now, having said that, I have a sailing tomorrow and just got a Royal Up bid accepted, so if they don't get things back online soon so I can log in and see my new room, etc., I'll be leading the angry mob.] #pitchforkEmoji ! DDaley, SCKid, WAAAYTOOO and 1 other 1 2 1 Quote Link to comment Share on other sites More sharing options...
RCIfan1912 Posted September 23 Author Report Share Posted September 23 it happens too often with royal, you have to admit that. Quote Link to comment Share on other sites More sharing options...
Jolly Ogre Posted September 23 Report Share Posted September 23 it is still down... when i have issues i come here to see whats going on...lol RCIfan1912, Neesa and ellcee 3 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted September 23 Report Share Posted September 23 It just keeps taking me back to the sign-in page. Obviously down for whatever reason. RCIfan1912, Yo2slick and Neesa 3 Quote Link to comment Share on other sites More sharing options...
Baked Alaska Posted September 23 Report Share Posted September 23 Anyone else have login issues with the Cruise Planner right now? I know, Royal IT! Neesa 1 Quote Link to comment Share on other sites More sharing options...
Matt Posted September 23 Report Share Posted September 23 When I try to login it just returns me to the login page WAAAYTOOO, Neesa, Baked Alaska and 1 other 2 2 Quote Link to comment Share on other sites More sharing options...
KenCP Posted September 23 Report Share Posted September 23 13 minutes ago, Baked Alaska said: Anyone else have login issues with the Cruise Planner right now? I know, Royal IT! Yes, site is currently down Quote Link to comment Share on other sites More sharing options...
not easy being green Posted September 23 Report Share Posted September 23 This also seems to be happening when trying to log in not just to the cruise planner (trying to make a payment) Quote Link to comment Share on other sites More sharing options...
RCIfan1912 Posted September 23 Author Report Share Posted September 23 they are doing background updates. i wish it would just say that. Neesa 1 Quote Link to comment Share on other sites More sharing options...
letscruise Posted September 23 Report Share Posted September 23 There is now a banner posted that the site is down for maintenance. Quote Link to comment Share on other sites More sharing options...
RCIfan1912 Posted September 23 Author Report Share Posted September 23 the app is down too. logged in but can't see anything or do anything. Quote Link to comment Share on other sites More sharing options...
SMOKEY0202 Posted September 23 Report Share Posted September 23 Wouldn't it be great when we can all finally log into Cruise Planner, the infamous Royal IT did the perfect surprise of another $18 drink package or something similar.... RCIfan1912, Neesa, Big Red and 9 others 5 5 2 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted September 23 Report Share Posted September 23 31 minutes ago, SMOKEY0202 said: Wouldn't it be great when we can all finally log into Cruise Planner, the infamous Royal IT did the perfect surprise of another $18 drink package or something similar.... This is what I live for ! RCIfan1912, Neesa, MidwestIA and 3 others 4 2 Quote Link to comment Share on other sites More sharing options...
EvergreenCruzers Posted September 23 Report Share Posted September 23 So you're saying the one lone hamster that turns the wheel needed a food and bathroom break? VirtKitty, Neesa, Big Red and 4 others 2 4 1 Quote Link to comment Share on other sites More sharing options...
KevinK Posted September 23 Report Share Posted September 23 It was down since yesterday, and I though it was my apps. I uninstalled and reinstall. Still not able to log in. Quote Link to comment Share on other sites More sharing options...
TomBryant Posted September 23 Report Share Posted September 23 Still down but feel strangely comforted by other people looking for pitchforks, too! Eyeonhevn, Hagar, Neesa and 1 other 1 3 Quote Link to comment Share on other sites More sharing options...
alamode123 Posted September 23 Report Share Posted September 23 Better the web site going down than a ship. jeffmw, Eyeonhevn, tmp916 and 3 others 1 5 Quote Link to comment Share on other sites More sharing options...
SimGuy Posted September 23 Report Share Posted September 23 Friday, 23 September, 923 AM anybody else having a problem signing into the website? Quote Link to comment Share on other sites More sharing options...
Loops Posted September 23 Report Share Posted September 23 Yes, same problems at the Celebrity site. AspiringCruisePlanner 1 Quote Link to comment Share on other sites More sharing options...
tmp916 Posted September 23 Report Share Posted September 23 Well may when they come back up they will have that $19 a day drink package error KenCP, NJCruisers, CruzOnBye and 3 others 4 2 Quote Link to comment Share on other sites More sharing options...
Ampurp85 Posted September 23 Report Share Posted September 23 I was barely able to complete my check-in early this morning before it went down. I have been trying to see if my C&A points posted for my last cruise........ nothing. I wonder how long the site will be down. Quote Link to comment Share on other sites More sharing options...
rjweber3 Posted September 23 Report Share Posted September 23 Both sites are up to just browse or look for cruises. It seems like the sign-in is broken on both the Apps and the websites. Neesa 1 Quote Link to comment Share on other sites More sharing options...
Ryan79 Posted September 23 Report Share Posted September 23 Well this just throws a wrench in my day! Now what else am I going to do at work today without being able to second guess my booked excursions and dinner reservations??!! RCIfan1912, santley88, Mark0966 and 6 others 7 2 Quote Link to comment Share on other sites More sharing options...
jeffmw Posted September 23 Report Share Posted September 23 I really do try to be patient in these situations but with a voyage leaving tomorrow it would be very helpful if I could log in! WAAAYTOOO, RCIfan1912 and WAYNO 3 Quote Link to comment Share on other sites More sharing options...
Baked Alaska Posted September 23 Report Share Posted September 23 I hope they're not upping the prices in one fell swoop. Just thinking about those drink package increases on NCL gives me a hangover! RCIfan1912, WAAAYTOOO and rjweber3 1 2 Quote Link to comment Share on other sites More sharing options...
cruisellama Posted September 23 Report Share Posted September 23 Same problem. Cannot sign into Royal or Celebrity webpages. RCIfan1912 and rjweber3 2 Quote Link to comment Share on other sites More sharing options...
Iluv4n6 Posted September 23 Report Share Posted September 23 Good to know I'm not out on my own limb with this issue! Will keep checking back here to find out who the lucky person is who is able to log back on first. rjweber3 and RCIfan1912 2 Quote Link to comment Share on other sites More sharing options...
Gadget Hackwrench Posted September 23 Report Share Posted September 23 Neesa, Baked Alaska, WAAAYTOOO and 2 others 5 Quote Link to comment Share on other sites More sharing options...
Big Red Posted September 23 Report Share Posted September 23 Great now I don't know how many days until my next cruise! Now what I am going to do with the rest of my day! KenCP and EvergreenCruzers 1 1 Quote Link to comment Share on other sites More sharing options...
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