website issue

[RCIfan1912]

I just went to check our cruise as I do everyday, I mean who does like to see the countdown days go down everyday? For some reason I'm signed out, I sign in and it just keeps going back to the sign in page. I tried this 5-10 times and same result. I then tried the same on my laptop and same result. Is this happening to others, anyone else? Every see this before because I haven't. Royal truly needs to get things to together on the IT side. Thanks for any input. 

[SebagoSue]

I’m having the same problem.

 

[RCIfan1912]

12 minutes ago, SebagoSue said:

I’m having the same problem.

 

Ok, comfort its not just me. Thanks for the info. Royal, seriously, fix your IT issues. You can build a new ship like Icon but can't get your website to work? 

[Swar]

I'm on Allure right now. App is working but not the internet site.

[Neesa]

Same here, went to check my account and it just spins....

[Rico Rox]

Ditto

[Magic Me]

I have been trying to add shore adventures, but I have the same issue of not being able to get in :(

[Chocoholic]

Same here. I tried logging in several times and it keeps going back to the log in page.  

[OCSC Mike]

Typical RC IT. It will be back up... eventually.

[jeffmw]

Man you guys are tough!  Sh*t happens! Apps and websites go down sometimes! It's okay!

[Now, having said that, I have a sailing tomorrow and just got a Royal Up bid accepted, so if they don't get things back online soon so I can log in and see my new room, etc., I'll be leading the angry mob.]

[ellcee]

lol. This is not a first. It happens from time to time. 

[ColdRingo]

10 minutes ago, jeffmw said:

Man you guys are tough!  Sh*t happens! Apps and websites go down sometimes! It's okay!

[Now, having said that, I have a sailing tomorrow and just got a Royal Up bid accepted, so if they don't get things back online soon so I can log in and see my new room, etc., I'll be leading the angry mob.]

#pitchforkEmoji !  

[RCIfan1912]

it happens too often with royal, you have to admit that.

[Jolly Ogre]

it is still down... when i have issues i come here to see whats going on...lol

[WAAAYTOOO]

It just keeps taking me back to the sign-in page.  Obviously down for whatever reason.

[Baked Alaska]

Anyone else have login issues with the Cruise Planner right now?

I know, Royal IT!

[Matt]

When I try to login it just returns me to the login page

[KenCP]

13 minutes ago, Baked Alaska said:

Anyone else have login issues with the Cruise Planner right now?

I know, Royal IT!

Yes, site is currently down

[not easy being green]

This also seems to be happening when trying to log in not just to the cruise planner (trying to make a payment)

[RCIfan1912]

they are doing background updates. i wish it would just say that.

[letscruise]

There is now a banner posted that the site is down for maintenance.  

[RCIfan1912]

the app is down too. logged in but can't see anything or do anything.

[SMOKEY0202]

Wouldn't it be great when we can all finally log into Cruise Planner, the infamous Royal IT did the perfect surprise of another $18 drink package or something similar.... 

 

[WAAAYTOOO]

31 minutes ago, SMOKEY0202 said:

Wouldn't it be great when we can all finally log into Cruise Planner, the infamous Royal IT did the perfect surprise of another $18 drink package or something similar.... 

 

This is what I live for !

[EvergreenCruzers]

So you're saying the one lone hamster that turns the wheel needed a food and bathroom break? 

[KevinK]

It was down since yesterday, and I though it was my apps.  I uninstalled and reinstall.  Still not able to log in.

[TomBryant]

Still down but feel strangely comforted by other people looking for pitchforks, too!

[alamode123]

Better the web site going down than a ship.

[SimGuy]

Friday, 23 September, 923 AM

anybody else having a problem signing into the website?

[Loops]

Yes, same problems at the Celebrity site.

[tmp916]

Well may when they come back up they will have that $19 a day drink package error

[Ampurp85]

I was barely able to complete my check-in early this morning before it went down. I have been trying to see if my C&A points posted for my last cruise........ nothing. I wonder how long the site will be down.

[rjweber3]

Both sites are up to just browse or look for cruises. It seems like the sign-in is broken on both the Apps and the websites.

 

[Ryan79]

Well this just throws a wrench in my day! Now what else am I going to do at work today without being able to second guess my booked excursions and dinner reservations??!!

[jeffmw]

I really do try to be patient in these situations but with a voyage leaving tomorrow it would be very helpful if I could log in! 

[Baked Alaska]

I hope they're not upping the prices in one fell swoop. Just thinking about those drink package increases on NCL gives me a hangover!

[cruisellama]

Same problem.   Cannot sign into Royal or Celebrity webpages.

[Iluv4n6]

Good to know I'm not out on my own limb with this issue!  Will keep checking back here to find out who the lucky person is who is able to log back on first.

[Gadget Hackwrench]

[Big Red]

Great now I don't know how many days until my next cruise!  Now what I am going to do with the rest of my day!