Eyeonhevn

I probably won't use OBC again before the cruise. All the extra hoops I've jumped through - and continue to jump through to make sure I have proof (because I'm not holding my breath that my internet purchase will show up in my order history like the RC rep said it would...) in case I have to go to guest services once on board. In the future - they will go towards gratuities!

19 - EyeonHevn - Harmony of Seas

I had my daughter log into her account and the order history wasn't in her account either. I didn't see anywhere in my account I could switch between my account and hers. I'm not sure how...? I resorted to calling RC and discussing with a customer service woman at the "Cruise Planning" phone number. (800) 398-9819 The order wasn't a straight CC charge (and I had forgotten this!) - I used my 100$ onboard credit (shareholder) towards my internet cost. Somehow because it wasn't all CC charge, the order "glitched" and didn't show up as manageable by me as the customer. The RC rep cancelled the internet for me. Refunded my CC and my 100$ OBC - and then repurchased the internet for me (I saved about 35$ - not a lot but some!) using my OBC and my CC again. She then sent me an updated order summary of all the things I've purchased to make sure if it doesn't show up in my order history I would at least have an email for proof...I'll have a copy with me if it doesn't show up in my order history by tomorrow morning. So I think this is a good thing to understand - if OBC is used before your cruise on excursion or internet or beverage package etc - it might not show up properly in order history.

I noticed that internet pricing was lower now than it was when I purchased it for upcoming cruise in 3 weeks. I figured I'd take a look and see how much I'd save by cancelling and then repurchasing.... But when I log into my account - go to my upcoming sailing and select ORDER HISTORY - it ONLY shows "Activities booked by others". Clicking on that - there are no details except to show a coffee card (I purchased for my adult daughter who is cruising with me - I don't drink coffee) and my internet is missing although the total amount is the amount I paid for internet and her coffee card. Then it says "Psst…only the guest who made the reservation can change it." I made the purchase. I made the reservations. I booked the cruise, made all the show reservations and bought internet and the coffee card all logged in as me. I don't log in as her for anything as she has her own account. What in the world....? Any idea how to fix this?

Say it isn’t so! That’s a big no from me. The kids have the run of allll the pools. Why the solarium too?

Thanks! It’s good to know I’m not alone.

Always love it when Matt adds extra info videos about the most current news! Excellent!

I receive emails from Royal Caribbean international regarding my invoices and payment due when I have a booked cruise. It seems I'm missing information emails about upcoming cruise - and they aren't in my junk or spam folders. I've checked RC email prefs - and those seem ok. Is there another place for me to adjust my email settings? Everything that I can find to adjust my personal prefs for email/communication from RC is "on". Where are my emails going about "theme nights" and other details about my upcoming cruise?

One thing that might be fun is to have a sub-forum - with Threads that are just named for the ship. "Icon of the Seas Reviews". "Harmony of the Seas Reviews" "Liberty of the Seas Reviews" - You can't start a new thread - you comment on existing thread and add your review.

I LOVE this idea!

I really am teasing. I'm fine with whatever luggage tags they sent to me.

For lunches we love doing something different every day. My favorite is park cafe for salad and roast beef sandwich on a hard roll. But there is also: Sea days in the main dining room for brunch. Windjammer (buffet). Solarium bistro. (smaller buffet), pizza at Sorrento's. Loco Fresh for Tex Mex. Small bites. There really is a variety of complementary food choices for lunch! And unless it's a special occasion, we typically don't pay extra for the speciality restaurants. We like the main dining room for dinner.

I'll try not to let it bother me. I worked hard to get there..... and this will be my first diamond cruise.

I booked a cruise with my daughter - she is a gold CA. I'm a diamond. Our luggage tags say GOLD MEMBER on them. For folks sharing a cabin, do they send different luggage tags to each person or do I assume they sent hers and not mine?

Perfect! I found my assigned GTY cabin in a video on that site. Very helpful! Thank you!