Baked Alaska Posted May 20, 2020 Report Share Posted May 20, 2020 IF Royal does away with the WJ buffet as we know it, do you think it would impact any of the dining packages? Let's say they did change the Windjammer to a food court set-up. Would Royal sell a food court dining package, for example? I hope not, as it is a great way to spread out the crowds. Quote Link to comment Share on other sites More sharing options...
codyh21 Posted May 20, 2020 Report Share Posted May 20, 2020 I honestly think there would be an uproar if they charged for whatever model they put in that venue. With that or the MDR as primary free options I really can't see them going with any sort of paid model in the space and having it work. Mrs. Thomas 1 Quote Link to comment Share on other sites More sharing options...
Ampurp85 Posted May 20, 2020 Report Share Posted May 20, 2020 No, if they do food court I would imagine it would not affect the price. In fact they may save on food by eliminating waste. Usually they put two stations a piece for popular items, one on each end, then salad, fruit, deserts and other stations are spread out. A cafeteria style/food court set up would eliminate that and free up more space. It would be like a buffet that they serve you at. RWDW1204 and RCIfan1912 1 1 Quote Link to comment Share on other sites More sharing options...
dodgestang Posted May 20, 2020 Report Share Posted May 20, 2020 Based on reading several threads on this over the last few days......if they were to do away with buffets one would think the general/average health of those who sail would improve dramatically. Yes....that's a joke grenade....you'll get it.....then someone will get mad at me. bcarney, RCIfan1912, bhageerah and 2 others 1 4 Quote Link to comment Share on other sites More sharing options...
twangster Posted May 20, 2020 Report Share Posted May 20, 2020 Anything that might challenge dining packages would require an investment and major construction to implement. I don't see that happening, there is no budget for it. Changes will need to be cheap and easy to implement with very minor capital cost if any. I have a great deal of respect for Michael Bayley but he has said things before that never came to fruition. He could have been simply talking in very broad terms that people are over analysing and drawing conclusions from. He could have been using the stage to appease the masses that they are considering all possibilities while stopping short of committing to anything to reassure the public that ships will be safe. Something will change, at least in the near term immediately after restarting but they are not going to do a major overhaul of the space in the interim. Implementing food courts on all ships with the variety of WJ designs, shapes and sizes is a multi-million dollar project. Whatever they do will be done with minimal demolition or construction. I can see them eliminating self serve and having more options from a menu like cafeTwo70 on Q class, Park cafe on O class and cafe Promenade on other ships. A pasta section with a handful of choices, a burger section where you tell them what you want on it, a sandwich section with a handful of choices like Majesty, a salad area where they make the salad for you just like O and Q class has but now in the WJ as well as where they exist today. These types of changes can be easily implemented without major construction or cost. Just like cafeTwo70 or Park cafe these won't impact dining packages. sk8erguy1978, ellcee, SpeedNoodles and 6 others 9 Quote Link to comment Share on other sites More sharing options...
DunkelBierJay Posted May 20, 2020 Report Share Posted May 20, 2020 I think the changes for sanitation and to avoid cross contamination will follow the service styles in Cafe Promenade, Sorentos and Park Cafe, and possibly to manage the capacity of the Windjammer at peak times. They may also keep the entire seating area available during slow times when only a portion of the serving area is open. Other than potential crowding issues with more stanchions and crew in front of the serving stations to keep people from self serving, I don't think the changes in the Windjammer are insurmountable in the short term. Large modifications are not possible with all the ships at anchor or repatriating crew right now. In ships without a Royal Promenade, I would like to see more food court options other than Cafe Latitudes dotted around the Centrums. Lots of back of the house changes would need to be made for that I would think. I think it is certain there will be design changes in new builds and dry docks to make it easier to manage the new service style they will implement. Baked Alaska 1 Quote Link to comment Share on other sites More sharing options...
Matt Posted May 20, 2020 Report Share Posted May 20, 2020 7 hours ago, twangster said: I have a great deal of respect for Michael Bayley but he has said things before that never came to fruition. He could have been simply talking in very broad terms that people are over analysing and drawing conclusions from. Agreed. Based on hearing what he said and how he said it, little to nothing he spoke of was in absolute terms. He was sharing ideas, but it all sounded like everything was still in the discussion-level still, and I wouldn't be surprised at all to hear something has already changed from what he mentioned. twangster, ellcee, ehw51 and 5 others 8 Quote Link to comment Share on other sites More sharing options...
whitsmom Posted May 20, 2020 Report Share Posted May 20, 2020 Years ago (after a Noro outbreak) we sailed on RCCL (can't remember which ship). The WJ buffet was there; however, you weren't allowed to serve yourself. They are servers to put the serving on your plate as you held it. This was also the first time that they started the hand sanitizer before entrance to the WJ (at least for us it was the first time). I think that they will possibly do this once cruising starts back. Some people complained (and some of the complainers were the ones who refused to use the hand sanitizer); however, I welcomed it so I didn't have to touch a serving handle that everyone else had touched. I think some people just refuse to let someone else tell them what they can and can't do. Ampurp85, Tanner, Baked Alaska and 1 other 4 Quote Link to comment Share on other sites More sharing options...
CJS2766 Posted May 20, 2020 Report Share Posted May 20, 2020 I was just speaking with my TA and this is what he just emailed me regarding the Windjammer and such. Just wanted to share what my Travel Agent told me: I also was on a webinar with the Chairman of RCCL Richard Fein and he took some questions about the future. BTW Royal Caribbean just announced a postponement through 31 July. On the future relative to our discussions he didn't get too specific but the Windjammer will remain, but not with everyone using the same spoon to get their stuff, so as we suspected more of a crew operated buffet. He indicated that probably isn't just at sea but at hotels and restaurants on land as well. He also indicated that as they begin operations it will not be a simultaneous full speed ahead but a gradual roll out, and that they would adjust crew and number of cabins occupied till they get back to full operations. No specifics but a slow and steady process coordinated with all the necessary bodies, agencies, countries etc. sk8erguy1978, ehw51, Chadster and 3 others 3 3 Quote Link to comment Share on other sites More sharing options...
sk8erguy1978 Posted May 20, 2020 Report Share Posted May 20, 2020 15 hours ago, Baked Alaska said: IF Royal does away with the WJ buffet as we know it, do you think it would impact any of the dining packages? Let's say they did change the Windjammer to a food court set-up. Would Royal sell a food court dining package, for example? I hope not, as it is a great way to spread out the crowds. Everyone has said my thoughts about the Windjammer ... but some restaurants "pack" you in rather tightly, like certain areas of Chops ... I wonder if reducing occupancy will drive the price up. Quote Link to comment Share on other sites More sharing options...
Peachykeen Posted May 20, 2020 Report Share Posted May 20, 2020 I agree that having more staff serve food from various food stations and preventing self-serve is the most likely direction they will go because this is cheap and easy to implement - however, there is still a problem with people crowding around each serving station or not being able to seat everyone in the WJ if the tables need to be spaced apart. (Granted, I know we can argue about whether social distancing is really possible on a cruise ship, but setting that aside...). Two options I have not heard discussed much are: 1) making room service free to everyone to encourage eating in one's own room / distancing 2) Mobile order. Disney uses this system to let people place an order and they get a message when it is ready to pick up, so people don't have to line up to pay, select food, etc. Royal already has an app for many ships and adding a mobile order option for the buffet would allow people to still have a wide variety of food choices and still be spontaneous about when they want to eat. Then the food could be plated for you and you would receive a message when the food is ready for pick up. This would require minimal investment in terms of programming/software update on the already existing app and work best for eliminating crowds. Thoughts? Quote Link to comment Share on other sites More sharing options...
USCG Teacher Posted May 20, 2020 Report Share Posted May 20, 2020 3 minutes ago, Peachykeen said: 1) making room service free to everyone to encourage eating in one's own room / distancing While I would believe that Royal would try to avoid taking any actions that would reduce revenue streams if possible, I think this is a really good idea! USFFrank, bhageerah, whitsmom and 1 other 4 Quote Link to comment Share on other sites More sharing options...
Peachykeen Posted May 20, 2020 Report Share Posted May 20, 2020 1 minute ago, USCG Teacher said: While I would believe that Royal would try to avoid taking any actions that would reduce revenue streams if possible, I think this is a really good idea! I thought of that myself - but certainly they could increase the number of upsell options with room service like alcoholic drinks, specialty foods, brand name prepacked goodies, etc. Sort of like, after making your order, "do you want to add fries to that?" but "Do you want to add a kraken pina colava to that for only $xx more?" USCG Teacher and Mrs. Thomas 2 Quote Link to comment Share on other sites More sharing options...
Mrs. Thomas Posted May 20, 2020 Report Share Posted May 20, 2020 1 hour ago, whitsmom said: Years ago (after a Noro outbreak) we sailed on RCCL (can't remember which ship). The WJ buffet was there; however, you weren't allowed to serve yourself. They are servers to put the serving on your plate as you held it. This was also the first time that they started the hand sanitizer before entrance to the WJ (at least for us it was the first time). I think that they will possibly do this once cruising starts back. Some people complained (and some of the complainers were the ones who refused to use the hand sanitizer); however, I welcomed it so I didn't have to touch a serving handle that everyone else had touched. I think some people just refuse to let someone else tell them what they can and can't do. I think it is hard for people to be told what to do. I honestly hate most sanitizers as their smell irritates my allergies, however I will endure it if it means getting back to cruising without much hassle. Making WJ a new "pay restaurant" would be a big mistake. It would cause even more people to eat in the MDR and the crowds would be atrocious! There are many cruisers, some loyal to RCCL many not, who won't cruise with RCCL if there isn't more than one free food place where they can get more than just snacks. They would choose other lines. I think that any changes would be temporary and that only loyal RCCL cruisers will be ok with dealing with them. Just my thoughts. whitsmom and Ogilthorpe 2 Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted May 20, 2020 Report Share Posted May 20, 2020 I don't think that they have any intention of making the WJ space a paid-food space. I think they just want to make it safer. I'd be ok with the food court concept. I might actually eat there then! Cile, WAAAYTOOO, Chadster and 6 others 9 Quote Link to comment Share on other sites More sharing options...
livin-the-life Posted May 20, 2020 Report Share Posted May 20, 2020 WJ is a very big issue.. we never use it for dinner because there are many options.. the problem is breakfast and lunch.. i can see them going to full dining room service( all 3 levels) for breakfast and lunch to solve part of this problem(since most of dinner servers work the WJ for breakfast and lunch) remember that many ships have anywhere from 3000 to 5000 passengers and serving everyone without a buffet is a logistical nightmare. there also wont be a solarium buffet on oasis class ships.. probably a very limited menu food court concept would work best to those that dont want a sit down meal...just like the mexican rest. on vamped oasis, they will probably have pre made burgers, sandwiches, and salads.. whatever RCCL does, they are certainly in a pickle... Baked Alaska 1 Quote Link to comment Share on other sites More sharing options...
DandA Posted May 21, 2020 Report Share Posted May 21, 2020 I can see the WJ changing to a cafeteria style eatery, grab a tray and silverware and have servers place the food on you plate as it moves down the line. I wouldn't mind a food court station, breakfast and lunch serving fast food type options. A combination of the two would be great. Also to maximize use of the MDR for lunch and dinner have one of the dining rooms with a limited menu that could be served quickly for those who would want a full meal, this would ease the crowding of the WJ. whitsmom 1 Quote Link to comment Share on other sites More sharing options...
Rose City Cruiser Posted May 21, 2020 Report Share Posted May 21, 2020 Mongolian night, every night? Sign me up! Baked Alaska, teddy and USCG Teacher 3 Quote Link to comment Share on other sites More sharing options...
Notlad Posted May 22, 2020 Report Share Posted May 22, 2020 The travel agent that was quoted made the most sense and what I have felt they would do. I think clearly the buffet concept will remain but with crew serving folks and probably better plexiglass protection for the food where it is visible but not subject to someones sneeze, etc. These changes may sound simple but it is going to require a lot more headcount than is currently required to run Windjammer. Holland America is in good shape in this regard as their buffet is already designed for crew members to serve passengers for most things. Quote Link to comment Share on other sites More sharing options...
HeWhoWaits Posted May 22, 2020 Report Share Posted May 22, 2020 9 hours ago, Notlad said: Holland America is in good shape in this regard as their cafeteria service is already designed for crew members to serve passengers for most things. FIFY Quote Link to comment Share on other sites More sharing options...
wordell1 Posted May 22, 2020 Report Share Posted May 22, 2020 I'm picturing a mall food court type of set up. Quote Link to comment Share on other sites More sharing options...
tonyfsu21 Posted May 22, 2020 Report Share Posted May 22, 2020 The buffet appears to be just the beginning of the changes. I’m not really sure I want to take part in a vacation with so many restrictions. Am I going to have to make a reservation to play the slot machines in the casino or sit by the pool? I’m going to wait and see how this plays out but it certainly doesn’t seem enjoyable or relaxing. Will I need to sip my beer through a straw inserted into a hole cut in my mask? Quote Link to comment Share on other sites More sharing options...
DublinFC Posted May 22, 2020 Report Share Posted May 22, 2020 I cant see RC making the complimentary buffet included with the for charge dining. I just don't think that makes good business sense to me. Quote Link to comment Share on other sites More sharing options...
Matt Posted May 22, 2020 Report Share Posted May 22, 2020 No offense to Monty, but he is speculating. Ogilthorpe, teddy and Okgladgal 3 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted May 22, 2020 Report Share Posted May 22, 2020 Reservations or time limitations in the casino would be a deal breaker for me. tonyfsu21 and Ogilthorpe 2 Quote Link to comment Share on other sites More sharing options...
Zambia-Zaire Posted May 22, 2020 Report Share Posted May 22, 2020 1 hour ago, DublinFC said: I cant see RC making the complimentary buffet included with the for charge dining. I just don't think that makes good business sense to me. I totally agree; yet, with the amount of capital being lost, everything is off the table, at this point. Cruising as we once known it, is done. It won't be as liberating as it once was as it become more controlled to some degree. Quote Link to comment Share on other sites More sharing options...
jaredhamburg Posted May 22, 2020 Report Share Posted May 22, 2020 On 5/20/2020 at 8:52 PM, DandA said: I can see the WJ changing to a cafeteria style eatery, grab a tray and silverware and have servers place the food on you plate as it moves down the line. I wouldn't mind a food court station, breakfast and lunch serving fast food type options. A combination of the two would be great. Also to maximize use of the MDR for lunch and dinner have one of the dining rooms with a limited menu that could be served quickly for those who would want a full meal, this would ease the crowding of the WJ. This is what my guess is as well. I do not think it will become table service like in the main dining room. Honestly, I would like cruise buffets to be this way on all cruise lines and not just a few like Holland America. Quote Link to comment Share on other sites More sharing options...
melmar02 Posted May 22, 2020 Report Share Posted May 22, 2020 1 hour ago, WAAAYTOOO said: Reservations or time limitations in the casino would be a deal breaker for me. I can see riots over time limits in the casino. If the table's hot, no one is moving! WAAAYTOOO, RWDW1204, Ogilthorpe and 2 others 3 2 Quote Link to comment Share on other sites More sharing options...
tonyfsu21 Posted May 22, 2020 Report Share Posted May 22, 2020 3 hours ago, WAAAYTOOO said: Reservations or time limitations in the casino would be a deal breaker for me. Agree. If RC wants club Royale members to spend money it should be convenient and comfortable. WAAAYTOOO and Ogilthorpe 2 Quote Link to comment Share on other sites More sharing options...
bcarney Posted May 24, 2020 Report Share Posted May 24, 2020 The biggest ramification for me would be having to explain to the server in the WJ that yes, I really am asking you to put sausage gravy on my corned beef hash. It's my "cruise thing" and I'm not giving it up. Baked Alaska, Leroyr55, RCIfan1912 and 5 others 4 3 1 Quote Link to comment Share on other sites More sharing options...
RCIfan1912 Posted May 24, 2020 Report Share Posted May 24, 2020 8 hours ago, bcarney said: The biggest ramification for me would be having to explain to the server in the WJ that yes, I really am asking you to put sausage gravy on my corned beef hash. It's my "cruise thing" and I'm not giving it up. Your post made me miss cruising even more. I think everyone has a "cruise thing". Just something that you do or try on a cruise only. Baked Alaska 1 Quote Link to comment Share on other sites More sharing options...
Ampurp85 Posted May 24, 2020 Report Share Posted May 24, 2020 I read that Golden Corral has opened back up and is doing cafeteria style in states not called Florida (Note that in Florida they are apparently just putting napkins out for people to used instead of directly touching the utensils.), Sizzler also plans to go that route. I stand by original thought of that's probably going to be the direction...at least for a bit. The idea of a buffet is one thing that is synonymous with cruises. Not having a free "stuff your face til you waddle away" offering would kill them. RCIfan1912 1 Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted May 24, 2020 Report Share Posted May 24, 2020 I'm curious to see if our large casinos here will do away with their massive buffets or not. Hopefully someone (who isn't someone I work with) will report back, because I'm sure not going to go and check it out myself. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
RCIfan1912 Posted May 24, 2020 Report Share Posted May 24, 2020 3 minutes ago, Ampurp85 said: I read that Golden Corral has opened back up and is doing cafeteria style in states not called Florida (Note that in Florida they are apparently just putting napkins out for people to used instead of directly touching the utensils.), Sizzler also plans to go that route. I stand by original thought of that's probably going to be the direction...at least for a bit. The idea of a buffet is one thing that is synonymous with cruises. Not having a free "stuff your face til you waddle away" offering would kill them. I agree with this. Has to be this way in my opinion. Bayley was wrong, Fain was correct. Fain is the real face of this company. Bayley is a bean counter with no real cruise vision. Fain has that. Quote Link to comment Share on other sites More sharing options...
Ampurp85 Posted May 24, 2020 Report Share Posted May 24, 2020 @RCIfan1912 I agree that Fain is more transparent, he seems to understand humans. Cafeteria style is no big deal, you will still be able to get 6 hamburgers and/or a small portion of lettuce topped with taco meat and ranch dressing that you call a salad..... There will just be someone there to stop you from scratching your butt and then serving yourself. Quote Link to comment Share on other sites More sharing options...
Ampurp85 Posted May 24, 2020 Report Share Posted May 24, 2020 @SpeedNoodles I normally go to Treasure Island/Mall of America with my Grandma once a year so I am on their mailing list. It seems they will be selling buffet items prepackaged.....but no actual buffet. SpeedNoodles 1 Quote Link to comment Share on other sites More sharing options...
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