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Jewel of the Seas Cancelled Sailing Until February


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I just received the following from my travel agent;

Please tell me its not true

"Dear Guest,

As a result of the ongoing COVID-related circumstances, we are cancelling Jewel of the Seas' sailings from January 9, 2022 - February 12, 2022. 

We know how much time and effort go into planning your vacation, and we're sorry for the impact to your plans. You'll automatically receive a full refund that will be processed to your original form(s) of payment, which will include any non-refundable deposits. You can expect to receive your refund within 14 days after we process the cancellation. We are working as quickly as possible, and we appreciate your patience.

Additionally, we'll also provide you with a 100% Future Cruise Credit to book a new cruise by May 31st, 2022. This is amount is based on your total cruise fare paid (excluding taxes & fees, gratuities, and any RoyalUp upgrades). Your certificate can be used on any Royal Caribbean International sailing that departs on or before December 31, 2022 (or one year from your original sailing - whichever is further out), as long as it's redeemed by May 31, 2022. We will automatically issue your Future Cruise Credit via email no later than February 4, 2022, so there's nothing for you to do!

Any refundable air or hotel accommodations purchased through Royal Caribbean will be automatically refunded to you within 30 days after we process the cancellation. If you booked non-refundable air through Royal Caribbean or booked on your own, please contact the service provider directly for your options with them.

If you have any questions, please contact your Travel Advisor immediately.

Thank you for understanding, and we hope you find another cruise with us. We look forward to welcoming you onboard in the future.

Sincerely,

Michael Bayley
President & CEO
Royal Caribbean International"

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Cancelled Sailings

Last updated January 7th, 2022

As a result of the ongoing COVID-related circumstances around the world, and in an abundance of caution, Royal Caribbean International is pausing operations for the following ships:

 Vision of the Seas’ return to cruising is postponed until March 7, 2022

 Serenade of the Seas sailings from January 8 – March 5, returning after dry dock on April 26, 2022

 Jewel of the Seas sailings from January 9 – February 12, returning on February 20, 2022

 Symphony of the Seas sailings from January 8 – January 22, returning on January 29, 2022

We regret having to cancel our guests’ long-awaited vacations and appreciate their loyalty and understanding. Our top priority is always the well-being of our guests, our crew and the communities we visit. Despite stringent health and safety measures, including vaccination and testing requirements for guests and crew, and extensive contingency planning, we have had to move forward with this decision.

Guests booked on these cancelled sailings are receiving assistance and compensation options, including a full refund. Guests have been notified by email of their compensation options.

Our teams will continue to consider every option and resource to keep cruising safe and enjoyable as the world and the cruise industry continue to adapt.

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18 minutes ago, Matt said:

Serenade too. (January 8 - March 5, 2022)

I really appreciate the update, but where can I confirm?  We talked to our agent yesterday, and it was still on.  Thanks!

 

Belay that request -- my wife just found the notice others posted.

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5 minutes ago, baltodave said:

Oh No!  We only had 17 days until our Vision sailing!  Even had our eDocs and luggage tags printed!

I made the decision after our Allure sailing was cancelled back in August 2021, that I would no longer print our docs and luggage tags until 3 days before we start the travel.  I had printed them out for a party of 7 (3 cabins) and used so much paper and ink and it frustrated me so much.  I'm the planner of the family and I normally do all that as soon as we get them, but got burned 🙂

 

Sorry you lost your planned vacation.  Hopefully you can make other arrangements.  Stay Safe.

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13 minutes ago, Rene Desmarais said:

Cancelled Sailings

Last updated January 7th, 2022

As a result of the ongoing COVID-related circumstances around the world, and in an abundance of caution, Royal Caribbean International is pausing operations for the following ships:

 Vision of the Seas’ return to cruising is postponed until March 7, 2022

 Serenade of the Seas sailings from January 8 – March 5, returning after dry dock on April 26, 2022

 Jewel of the Seas sailings from January 9 – February 12, returning on February 20, 2022

 Symphony of the Seas sailings from January 8 – January 22, returning on January 29, 2022

 

Where did you see this?

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5 minutes ago, BB1 said:

I'm wondering if the cancelations are due to ports rejecting ships. Why else would they cancel?

More likely due to the health and safety of their crew, if I had to guess.

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4 minutes ago, DarinM said:

Agreed, if Symphony is cancelling cruises it's got to be a crew issue.

 

This is likely. If there are too many crew in quarantine, with covid, etc., then there is a risk of not being able to provide adequate service to passengers.

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