TammyMK Posted January 10, 2022 Report Share Posted January 10, 2022 (edited) Edited because of info gathered after posting ~ thanks for the words of wisdom! Edited January 10, 2022 by TammyMK Info garnered after posting Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted January 10, 2022 Report Share Posted January 10, 2022 Welcome to the forums! You can get packs of 2 or 3 from Optum - EMed has always only sold 6-packs. The problem with that is that the Optum ones may be close to expired - I think EMed has the fresher batches (but that's anecdotal). I paid $31 for shipping that was not overnight (ordered NYE, still haven't received them). But I know that many people use the tests for family members beyond who they could register on the website. They just need to set up a Navica account. @Matt should be able to confirm this. You can also follow this thread for info on the tests: Quote Link to comment Share on other sites More sharing options...
whitsmom Posted January 10, 2022 Report Share Posted January 10, 2022 I ordered from eMed on Tuesday December 28th and received my order (via FedEx) on Monday January 3rd and the expiration date is November 2022. I was supposed to get them December 31st but I guess with the holidays it was delayed a bit. Quote Link to comment Share on other sites More sharing options...
Mark_A Posted January 10, 2022 Report Share Posted January 10, 2022 I just ordered a 6 pack from Emed - should be arriving tomorrow. I will post the expiration dates but hoping they are good through November! whitsmom 1 Quote Link to comment Share on other sites More sharing options...
12thman Posted January 10, 2022 Report Share Posted January 10, 2022 Ordered mine through eMed on January 3rd received January 6th. Lot is 2021-12-29 expiration 2022-12-02. Mark_A and IRMO12HD 2 Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted January 11, 2022 Report Share Posted January 11, 2022 What the heck? I still haven't gotten the ones I ordered on the 31st. Swar, whitsmom and PRebecca 1 2 Quote Link to comment Share on other sites More sharing options...
12thman Posted January 11, 2022 Report Share Posted January 11, 2022 1 hour ago, SpeedNoodles said: What the heck? I still haven't gotten the ones I ordered on the 31st. You need the customer service number? It's difficult to find on the website. Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted January 11, 2022 Report Share Posted January 11, 2022 11 minutes ago, 12thman said: You need the customer service number? It's difficult to find on the website. If you have it handy, sure. I've sent two messages through their contact form - the first time they said "we're backed up, wait 7 days". I haven't gotten a response yet for the second, but I just sent it. Quote Link to comment Share on other sites More sharing options...
12thman Posted January 11, 2022 Report Share Posted January 11, 2022 1 hour ago, SpeedNoodles said: If you have it handy, sure. I've sent two messages through their contact form - the first time they said "we're backed up, wait 7 days". I haven't gotten a response yet for the second, but I just sent it. +1866-955-1173 haven't called them but hopefully they can assist. SpeedNoodles 1 Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted January 11, 2022 Report Share Posted January 11, 2022 19 minutes ago, 12thman said: +1866-955-1173 haven't called them but hopefully they can assist. Thanks so much!! Quote Link to comment Share on other sites More sharing options...
12thman Posted January 11, 2022 Report Share Posted January 11, 2022 9 hours ago, SpeedNoodles said: Thanks so much!! You are welcome. Quote Link to comment Share on other sites More sharing options...
Zurc Posted January 11, 2022 Report Share Posted January 11, 2022 Good news on Optum Store expiration: I ordered a 2-pack from Optum store directly. Shipped Friday the 7th, arrived Monday 10th afternoon. Production date December 2021. Expiration Nov 20, 2022. Perfect for my needs. RWDW1204 and IRMO12HD 2 Quote Link to comment Share on other sites More sharing options...
Pooch Posted January 11, 2022 Report Share Posted January 11, 2022 And stupid question (well 2), are these being covered by insurance and what are you paying for a 2 pack, 6 pack? Quote Link to comment Share on other sites More sharing options...
Cruisegirl1976 Posted January 11, 2022 Report Share Posted January 11, 2022 1 hour ago, Pooch said: And stupid question (well 2), are these being covered by insurance and what are you paying for a 2 pack, 6 pack? I ordered the 6 pack from emed, with shipping cost me around $180.00 Quote Link to comment Share on other sites More sharing options...
Cruisegirl1976 Posted January 11, 2022 Report Share Posted January 11, 2022 I ordered my 6 pack on Jan 5th, just received them yesterday, no tracking info was ever given. They expire 11/21/2022 Quote Link to comment Share on other sites More sharing options...
Pattycruise Posted January 11, 2022 Report Share Posted January 11, 2022 17 hours ago, SpeedNoodles said: What the heck? I still haven't gotten the ones I ordered on the 31st. Neither have I, I ordered a few days before you Quote Link to comment Share on other sites More sharing options...
whitsmom Posted January 11, 2022 Report Share Posted January 11, 2022 41 minutes ago, Pattycruise said: Neither have I, I ordered a few days before you I got a tracking number (FedEx) from eMed via an email. Did you not get one? Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted January 11, 2022 Report Share Posted January 11, 2022 11 minutes ago, whitsmom said: I got a tracking number (FedEx) from eMed via an email. Did you not get one? I got one on 1/6, but this is what I get when I click on it today to track it: Quote Link to comment Share on other sites More sharing options...
whitsmom Posted January 11, 2022 Report Share Posted January 11, 2022 18 minutes ago, SpeedNoodles said: I got one on 1/6, but this is what I get when I click on it today to track it: Might need to touch base with them on that one. Once my tracking showed up (took about a day) it said estimated delivery Dec 31st; however, when I tracked it that day it said "running late." I didn't get it until January 4th. I received it 1 week from the date I ordered it. Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted January 11, 2022 Report Share Posted January 11, 2022 5 minutes ago, whitsmom said: Might need to touch base with them on that one. Once my tracking showed up (took about a day) it said estimated delivery Dec 31st; however, when I tracked it that day it said "running late." I didn't get it until January 4th. I received it 1 week from the date I ordered it. I did. It's been "escalated". @Pattycruise may need to call them as well. Warning: their "on hold" music is painful. Pattycruise and WAAAYTOOO 1 1 Quote Link to comment Share on other sites More sharing options...
Pattycruise Posted January 11, 2022 Report Share Posted January 11, 2022 5 minutes ago, SpeedNoodles said: I did. It's been "escalated". @Pattycruise may need to call them as well. Warning: their "on hold" music is painful. I’ll do so when I get off my current cruise. Thank you! SpeedNoodles 1 Quote Link to comment Share on other sites More sharing options...
whitsmom Posted January 11, 2022 Report Share Posted January 11, 2022 5 minutes ago, SpeedNoodles said: I did. It's been "escalated". @Pattycruise may need to call them as well. Warning: their "on hold" music is painful. Painful "on hold" music is the worst! I sure hope you get them before you need them.....Good Luck!!! Quote Link to comment Share on other sites More sharing options...
Andy & Sheryl Unwin Posted January 12, 2022 Report Share Posted January 12, 2022 Given what I have seen here, I ordered 2 kits for our March cruise today. Will update shipping status and stuff in due course. Quote Link to comment Share on other sites More sharing options...
cruisellama Posted January 12, 2022 Report Share Posted January 12, 2022 I sail in March and June. Wary about ordering tests that may expire before the March date. Everyone getting tests with more than 2 months of life left on them? I saw a couple that were good until Dec 22. If that's the norm I'd order just to get ahead of it. Quote Link to comment Share on other sites More sharing options...
whitsmom Posted January 12, 2022 Report Share Posted January 12, 2022 14 hours ago, cruisellama said: I sail in March and June. Wary about ordering tests that may expire before the March date. Everyone getting tests with more than 2 months of life left on them? I saw a couple that were good until Dec 22. If that's the norm I'd order just to get ahead of it. i Just received mine on January 4th (ordered December 28th) from eMed and my expiration dates were November 17, 2022 cruisellama 1 Quote Link to comment Share on other sites More sharing options...
SPS Posted January 12, 2022 Report Share Posted January 12, 2022 20 hours ago, SpeedNoodles said: I got one on 1/6, but this is what I get when I click on it today to track it: My opinion for several years now: FedEx is THE WORST delivery company out there! Geektastic and SpeedNoodles 2 Quote Link to comment Share on other sites More sharing options...
Geektastic Posted January 12, 2022 Report Share Posted January 12, 2022 1 hour ago, SPS said: My opinion for several years now: FedEx is THE WORST delivery company out there! I think the worst is vendors are preprinting their labels and they're getting blown up with orders and they aren't actually having the stock. So then what's really happening is FedEx/UPS isn't it even the one to blame. Had this issue with my tests and then with stuff I was ordering from Target. I think the most important tip is order your tests early! Baked Alaska, WAAAYTOOO and baltodave 3 Quote Link to comment Share on other sites More sharing options...
Jkaczano Posted January 12, 2022 Report Share Posted January 12, 2022 Just another data point: Ordered from Emed on Saturday, January 8th. Received them today. Never got any sort of shipping confirmation. Expiration 11/21/22. Packaging is slightly different from the ones purchased last year. Barcode to scan for testing is now on the outside of the shipping box and not on each test. May be an issue if you are not using all tests in 1 location. Quote Link to comment Share on other sites More sharing options...
Mark_A Posted January 12, 2022 Report Share Posted January 12, 2022 On 1/10/2022 at 12:41 PM, Mark_A said: I just ordered a 6 pack from Emed - should be arriving tomorrow. I will post the expiration dates but hoping they are good through November! The ones I received today are good until 11/15/2022 whitsmom 1 Quote Link to comment Share on other sites More sharing options...
PRebecca Posted January 12, 2022 Report Share Posted January 12, 2022 I've order twice in the last 30 days Both times from Optum Ordered 12/15/21 Delivered 12/16/21 Expiration 11/8/21 my cruise is 1/28 so this works by about 2 weeks Ordered 1/5/22 Delivered 1/12/22 Expiration 11/6/22 Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted January 12, 2022 Report Share Posted January 12, 2022 Yesterday I was told (over the phone and by follow up email) that my order issue was being escalated to "Level 3 customer support". Just now I received the same form letter that I received when I checked on them a week ago (tests are delayed! Let us know if it's been over 7 days! - Ummm, I have, that's why I called and it was supposedly elevated). To say that my patience is running thin is an understatement. whitsmom, VirtKitty, Okgladgal and 1 other 4 Quote Link to comment Share on other sites More sharing options...
Neesa Posted January 12, 2022 Report Share Posted January 12, 2022 21 hours ago, Andy & Sheryl Unwin said: Given what I have seen here, I ordered 2 kits for our March cruise today. Will update shipping status and stuff in due course. When in March? My sister is going March 13th and I am unsure about the expiration situation BUT then I read @SpeedNoodlesordeal. The lines right now everywhere are long, this home one seems the way to go, but I am torn does she order it now or later & risk not getting it in time? Quote Link to comment Share on other sites More sharing options...
CGTLH Posted January 12, 2022 Report Share Posted January 12, 2022 12 minutes ago, SpeedNoodles said: Yesterday I was told (over the phone and by follow up email) that my order issue was being escalated to "Level 3 customer support". Just now I received the same form letter that I received when I checked on them a week ago (tests are delayed! Let us know if it's been over 7 days! - Ummm, I have, that's why I called and it was supposedly elevated). To say that my patience is running thin is an understatement. This point I'd either ask for a refund or let my credit card company deal with it. Pattycruise and SpeedNoodles 1 1 Quote Link to comment Share on other sites More sharing options...
GregD Posted January 12, 2022 Report Share Posted January 12, 2022 5 minutes ago, Neesa said: When in March? My sister is going March 13th and I am unsure about the expiration situation BUT then I read @SpeedNoodlesordeal. The lines right now everywhere are long, this home one seems the way to go, but I am torn does she order it now or later & risk not getting it in time? I would order now. I ordered some at the end of December and got expiration dates of November '22. I don't think expiration dates are the limiting factor anymore, mow its availability. Neesa 1 Quote Link to comment Share on other sites More sharing options...
CruiseGus Posted January 12, 2022 Report Share Posted January 12, 2022 @Neesa. Seems to me that @SpeedNoodlesgot caught in some nightmare with processing over the new year holiday. I have no way of knowing but at time systems act funny when a year is closed out. I purposely waited until the Monday after to order from eMed. Mine were here before the end of the week. Also everything that is being reported from both eMad and Optum shows that the supply of old kits is gone and all are now freshly manufactured with an 11 month expiration from mfg. So most around Nov or later now. Order now safe for March of this year whitsmom and Neesa 2 Quote Link to comment Share on other sites More sharing options...
MuttMutt Posted January 13, 2022 Report Share Posted January 13, 2022 @PRebecca @Jkaczano If you guys are wanting to add the information in the correct thread is I can't go through all the threads and track the information so anything posted elsewhere will not be added in. @SpeedNoodles I would call back and tell them you get a tracking number within 24 hours or you are calling the CC company to cancel the order. This hurts them MUCH more than a refund as they are also hit with fees by the credit card processor. The run around game is not one I play so that is a quick way to a resolution because they are out the sale as well as lose money in general. SpeedNoodles and PRebecca 2 Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted January 13, 2022 Report Share Posted January 13, 2022 32 minutes ago, MuttMutt said: @SpeedNoodles I would call back and tell them you get a tracking number within 24 hours or you are calling the CC company to cancel the order. This hurts them MUCH more than a refund as they are also hit with fees by the credit card processor. The run around game is not one I play so that is a quick way to a resolution because they are out the sale as well as lose money in general. I'll give that a try. Their call center is not US-based and I had a very, very, difficult time communicating with the guy I spoke with the first time. He couldn't understand me, I couldn't understand him..... Quote Link to comment Share on other sites More sharing options...
Pooch Posted January 13, 2022 Report Share Posted January 13, 2022 5 hours ago, Neesa said: When in March? My sister is going March 13th and I am unsure about the expiration situation BUT then I read @SpeedNoodlesordeal. The lines right now everywhere are long, this home one seems the way to go, but I am torn does she order it now or later & risk not getting it in time? Is she on my Harmony cruise?!?!? Quote Link to comment Share on other sites More sharing options...
JeffB Posted January 13, 2022 Report Share Posted January 13, 2022 Here are my thoughts on test kits: A six-pac of BinaxNow, proctored, Rapid AG tests from eMed costs $180 including "next day" delivery from FEDEX. It's seems that "next" day means within 3-5d not including weekends. I suspect delays mentioned above are from the distributor of the tests issuing a shipping label then not getting the package in the hands of FEDEX quickly enough, also mentioned above. That's $30/test that will last you and your partner for 3 cruises in about an 11 month period. Tests ordered and received in January 2022 seem to have November expiration dates. Mine did and others have seen the same. You may be tempted (due to lack of the un-proctored self tests that are available) but don't use these tests except for travel where a proctored test result is required. The proctored tests are expensive compared to the un-proctored model. Those will will either be free by Saturday or in a week or so both models will be covered by health insurance. Abbott Labs test production is scaling up and both proctored and un-proctored tests will be more readily available over the coming weeks. Don't panic buy, don't horde. Use un-proctored tests (when you can get them) to test if you have COVID symptoms and are worried about spreading it/think you need to isolate or insuring you have cleared the infection after 5d. Don't test needlessly and without symptoms unless you are positive you've been in "close contact" with an infected person. Be aware that testing too early in an Omicron COVID infection will produce a false negative result. Avoid testing before 48h from symptom onset or exposure. As well, don't rush post symptom testing for return to work/normal routine. Wait at least 5d from symptom onset or exposure and no fever. If you push it, you'll get a positive result and wasted a test. Be patient. The hallmark symptoms of Omicron induced COVID are a sore throat, fever > 99.0F and in some cases, body aches. These hallmark features will be accompanied by a runny nose and paroxysmal sneezing. Cough, if there is one, is dry and unproductive. A constellation of symptoms that doesn't match these is probably influenza, your common cold induced by the every day coronavirus or a mucous productive cough caused by the bacterium M. Pneumoniae that quickly resolves with a Z-Pk and a 5d course of prednisone. Know the differences. The Navica app (available at the play store for Android and Apple for Apple phones) is nice and will store all your BinaxNow proctored and un-proctored test results for you to display to officials checking for negative COVID tests but recommend you print hard-copy results. A loss of network connection or availability of WIFI will make it impossible for you access the app just when you need it. You will be THAT PERSON in line that is holding up boarding. nmdaisy, whitsmom and wordell1 1 2 Quote Link to comment Share on other sites More sharing options...
JohnK6404 Posted January 13, 2022 Report Share Posted January 13, 2022 Just ordered the 3-pack from Optum for our FEB sailing. Not taking chances with potential supply and shipment delays. I'll update the main tracking thread when I receive them. Just an FYI... As of this evening, this is the message on the Optum website concerning current shipment window... Geektastic 1 Quote Link to comment Share on other sites More sharing options...
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