CruisingSteve Posted August 10, 2021 Report Share Posted August 10, 2021 This is my first time using RoyalUp. About 2 weeks ago, I put a bid in for an upgraded cabin. Today I received my cruise documents today with my original cabin number that I picked. Does this mean I didn't get upgraded or is there still a chance I could get the upgraded cabin. I have no email saying I was declined for the bid Quote Link to comment Share on other sites More sharing options...
BrianB Posted August 10, 2021 Report Share Posted August 10, 2021 Bids are usually good until 48hrs before sailing. If your bid is accepted…you will receive an email, your credit card will be automatically debited and your sailing documents (boarding pass and luggage tags) will be updated. You can also go to RoyalUp and check on the status of your bid. If it says pending…it’s still active. If your bid is not accepted, you may not receive an email. Good luck and enjoy your cruise! cruisellama, Pattycruise, CruisingSteve and 1 other 2 2 Quote Link to comment Share on other sites More sharing options...
CruisingSteve Posted August 10, 2021 Author Report Share Posted August 10, 2021 I didn't know you could check status but now I do. It still says PENDING Thank you Neesa and WAAAYTOOO 2 Quote Link to comment Share on other sites More sharing options...
BrianB Posted August 10, 2021 Report Share Posted August 10, 2021 You’re welcome! Quote Link to comment Share on other sites More sharing options...
steverk Posted August 10, 2021 Report Share Posted August 10, 2021 My recent RoyalUp bid was accepted after my original documents were created. If that happens, be sure to verify that your seapass card and luggage tags have your new stateroom number on them. Bob_KY, Neesa, WAAAYTOOO and 1 other 3 1 Quote Link to comment Share on other sites More sharing options...
barjpoe Posted August 10, 2021 Report Share Posted August 10, 2021 ok, when I go to the email that I got it says "modify/cancel" so is it still pending? Quote Link to comment Share on other sites More sharing options...
BrianB Posted August 10, 2021 Report Share Posted August 10, 2021 26 minutes ago, barjpoe said: ok, when I go to the email that I got it says "modify/cancel" so is it still pending? Yes. You can modify your bid up until a certain date. It’s best to go to RoyalUp and see the current status rather than rely on the original email. Quote Link to comment Share on other sites More sharing options...
barjpoe Posted August 10, 2021 Report Share Posted August 10, 2021 18 minutes ago, BrianB said: Yes. You can modify your bid up until a certain date. It’s best to go to RoyalUp and see the current status rather than rely on the original email. How do I find the 'RoyalUp'? I thought I might have seen some kind of link posted here in some thread, but as there are so many & I've been away I'm 'lost'. thanks Quote Link to comment Share on other sites More sharing options...
AshleyDillo Posted August 10, 2021 Report Share Posted August 10, 2021 12 minutes ago, barjpoe said: How do I find the 'RoyalUp'? I thought I might have seen some kind of link posted here in some thread, but as there are so many & I've been away I'm 'lost'. thanks http://www.royalcaribbean.com/booked/cruise-room-upgrade BrianB and HBCcruiser 1 1 Quote Link to comment Share on other sites More sharing options...
barjpoe Posted August 10, 2021 Report Share Posted August 10, 2021 14 minutes ago, AshleyDillo said: http://www.royalcaribbean.com/booked/cruise-room-upgrade ok, I just get the word 'modify' so I guess I'll just wait. It's for Odyssey sailing Sept 19. AshleyDillo 1 Quote Link to comment Share on other sites More sharing options...
Pattycruise Posted August 11, 2021 Report Share Posted August 11, 2021 On 8/10/2021 at 11:55 AM, barjpoe said: ok, when I go to the email that I got it says "modify/cancel" so is it still pending? You need to click on that anyway. Mine showed modify/cancel but when I clicked some bids said expired (so loser) and one said pending. we found out on a Tuesday on one cabin and Wednesday on the other (just before a Saturday sailing) Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted August 11, 2021 Report Share Posted August 11, 2021 Just got an email to RoyalUp for our 10-10 Allure cruise. We are currently in an Owner's Suite. I bid just a little over the minimum for a 2BR ATS (none are currently showing available). If we were to win the upgrade ($1110), we would actually come out ahead b/c I could cancel our drink package and dining package ($1184). I realize chances are very slim for this one. Even slimmer are our chances of actually going on this cruise since the vax protocols have been unfavorable for us BUT if they do adjust the protocols by Oct (doubtful) and we do win the upgrade (doubtful), woohoo !! We are also on the 10-3 Allure but that one is doomed b/c it is going to St. Thomas and they're not going to let us board at all (unless that also changes, which I don't expect). PPPJJ-GCVAB and Neesa 2 Quote Link to comment Share on other sites More sharing options...
Atricks Posted August 11, 2021 Report Share Posted August 11, 2021 On 8/10/2021 at 12:36 PM, barjpoe said: ok, I just get the word 'modify' so I guess I'll just wait. It's for Odyssey sailing Sept 19. If you see the link that says "Don't miss out! Click here to see other upgrade options on your upcoming cruise and to make a bid." You can still click it to see all the bids and the status of each, it doesn't actually modify it unless you hit cancel or change the bid amount. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
Kris816 Posted September 9, 2021 Report Share Posted September 9, 2021 I sail on Saturday and just received an email that my bid was accepted (Thursday afternoon). However, when I log in, my luggage tags have not been updated to reflect the new cabin but my set sail pass has. This is my first time having a Royal Up accepted so I’m not familiar with the process. If the tags don’t update, should I use the ones for the original cabin? WAAAYTOOO and PPPJJ-GCVAB 1 1 Quote Link to comment Share on other sites More sharing options...
AshleyDillo Posted September 9, 2021 Report Share Posted September 9, 2021 2 minutes ago, Kris816 said: I sail on Saturday and just received an email that my bid was accepted (Thursday afternoon). However, when I log in, my luggage tags have not been updated to reflect the new cabin but my set sail pass has. This is my first time having a Royal Up accepted so I’m not familiar with the process. If the tags don’t update, should I use the ones for the original cabin? You can call to see if they can do a push to refresh the luggage tags (also check the last page of your eDocs). They will have blank tags at the port too. I absolutely would NOT use the old ones. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
barbeyg Posted September 9, 2021 Report Share Posted September 9, 2021 2 hours ago, AshleyDillo said: You can call to see if they can do a push to refresh the luggage tags (also check the last page of your eDocs). They will have blank tags at the port too. I absolutely would NOT use the old ones. This. Otherwise, you will want to do what we did once. We were upgraded at the port after we checked our luggage. We stalked the deck our old cabin was on, and grabbed our luggage when it was put in the hallway. It felt like we were stealing luggage. bryresangel and Neesa 2 Quote Link to comment Share on other sites More sharing options...
Kris816 Posted September 10, 2021 Report Share Posted September 10, 2021 2 hours ago, AshleyDillo said: You can call to see if they can do a push to refresh the luggage tags (also check the last page of your eDocs). They will have blank tags at the port too. I absolutely would NOT use the old ones. Thanks! I called and the rep appeared to never have been asked this before. He put me on hold four different times. His final explanation was that they do not control the platform that generates luggage tags so there isn’t anything he can do. I’m just going to DIY them. I have the plastic covers so I’ll fold blank paper and use a Sharpie marker to put name and cabin number. HBCcruiser 1 Quote Link to comment Share on other sites More sharing options...
KristiZ Posted September 10, 2021 Report Share Posted September 10, 2021 3 hours ago, Kris816 said: I sail on Saturday and just received an email that my bid was accepted (Thursday afternoon). However, when I log in, my luggage tags have not been updated to reflect the new cabin but my set sail pass has. This is my first time having a Royal Up accepted so I’m not familiar with the process. If the tags don’t update, should I use the ones for the original cabin? Just have the porter scan your set sail pass and give you new tags. Takes an extra minute but then everything works as it should onboard. karmamule, DDaley, Pattycruise and 1 other 2 2 Quote Link to comment Share on other sites More sharing options...
Stephen Gibbs Posted October 10, 2021 Report Share Posted October 10, 2021 Hi, We have a cruise booked for October 2022. Does anyone one know when I can bid for a Royal Up upgrade, ie now or do I have to wait until nearer the sailing date? Many thanks, Steve Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted October 10, 2021 Report Share Posted October 10, 2021 26 minutes ago, Stephen Gibbs said: Hi, We have a cruise booked for October 2022. Does anyone one know when I can bid for a Royal Up upgrade, ie now or do I have to wait until nearer the sailing date? Many thanks, Steve They won't offer until August, at the earliest. Stephen Gibbs 1 Quote Link to comment Share on other sites More sharing options...
Stephen Gibbs Posted October 10, 2021 Report Share Posted October 10, 2021 1 hour ago, SpeedNoodles said: They won't offer until August, at the earliest. Ok, thanks for letting me know SpeedNoodles 1 Quote Link to comment Share on other sites More sharing options...
Eric813 Posted October 17, 2021 Report Share Posted October 17, 2021 I bid for an upgrade 1 month prior to sail. Ever since I bid, I cannot modify it at all, it just remains “pending”. I’ve emailed them with no response. Despite doing everything as instructed to cancel or modify, doesn’t work. No credit card charge or email saying I’ve won or lost. Only thing I can reason is it’s been accepted, but I just haven’t been notified, but seems strange that nothing has changed in the last 4 weeks. Quote Link to comment Share on other sites More sharing options...
tonyfsu21 Posted October 17, 2021 Report Share Posted October 17, 2021 57 minutes ago, Eric813 said: I bid for an upgrade 1 month prior to sail. Ever since I bid, I cannot modify it at all, it just remains “pending”. I’ve emailed them with no response. Despite doing everything as instructed to cancel or modify, doesn’t work. No credit card charge or email saying I’ve won or lost. Only thing I can reason is it’s been accepted, but I just haven’t been notified, but seems strange that nothing has changed in the last 4 weeks. Nothing would change until 4 day before cruise (at best) but more then likely 1-2 days before departure. “Pending” is a good thing. Mofrazier05 1 Quote Link to comment Share on other sites More sharing options...
Mofrazier05 Posted October 17, 2021 Report Share Posted October 17, 2021 3 hours ago, tonyfsu21 said: Nothing would change until 4 day before cruise (at best) but more then likely 1-2 days before departure. “Pending” is a good thing. We depart on the Freedom tomorrow. All my bids are still pending. Trying to still be positive. I'd rather know than not. Thanks for the info. Hopefully I'll have good news tomorrow but this has been a little stressful. absolutebrilliance and IRMO12HD 2 Quote Link to comment Share on other sites More sharing options...
BrianB Posted October 18, 2021 Report Share Posted October 18, 2021 I boarded the Oasis yesterday afternoon. While at sea, sitting in the theater waiting for the show to start…I received this email. It’s a good thing I had the internet package! Neesa, IRMO12HD, WAAAYTOOO and 2 others 1 1 1 2 Quote Link to comment Share on other sites More sharing options...
KevinJ Posted October 18, 2021 Report Share Posted October 18, 2021 I got the same emails also around 8pm and I thought I had cancelled my bids Quote Link to comment Share on other sites More sharing options...
Va4fam Posted October 18, 2021 Report Share Posted October 18, 2021 I got the same message a few weeks ago the first night of our Symphony cruise. Interesting that they are waiting so long. Quote Link to comment Share on other sites More sharing options...
Sweety Posted October 19, 2021 Report Share Posted October 19, 2021 I just put in for my first Royal upgrade. This is a surprise for my husband. If I get it, I will be able to book two cruises. Hubby is always generous with his card when he's happy. IRMO12HD, RWDW1204, AshleyDillo and 3 others 1 3 2 Quote Link to comment Share on other sites More sharing options...
TB2021 Posted October 21, 2021 Report Share Posted October 21, 2021 So…I checked on my set sail pass tonight and was pleasantly surprised to see our room was changed to a JR Suite for our Symphony departure on Saturday. I have not received an email yet stating my offer was accepted and our luggage tags still show the original room. Should I expect the luggage tags to be updated as well before we leave or should I call and have them confirm/update? Baked Alaska, USCG Teacher, PPPJJ-GCVAB and 3 others 6 Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted October 21, 2021 Report Share Posted October 21, 2021 4 minutes ago, TB2021 said: So…I checked on my set sail pass tonight and was pleasantly surprised to see our room was changed to a JR Suite for our Symphony departure on Saturday. I have not received an email yet stating my offer was accepted and our luggage tags still show the original room. Should I expect the luggage tags to be updated as well before we leave or should I call and have them confirm/update? The porters will hand-make tags for you at the port for your new stateroom. Congratulations! TB2021 1 Quote Link to comment Share on other sites More sharing options...
Tish4073 Posted November 3, 2021 Report Share Posted November 3, 2021 I want to modify my Royal up bid. When I log in it still says pending but it doesn't say modify anywhere. Quote Link to comment Share on other sites More sharing options...
AHollyS Posted November 3, 2021 Report Share Posted November 3, 2021 4 hours ago, Tish4073 said: I want to modify my Royal up bid. When I log in it still says pending but it doesn't say modify anywhere. I have to click on the word pending and it takes me to the page were I can edit the offer. Quote Link to comment Share on other sites More sharing options...
Sea Squirrel Posted November 3, 2021 Report Share Posted November 3, 2021 1 hour ago, AHollyS said: I have to click on the word pending and it takes me to the page were I can edit the offer. When I click pending, it takes me to a page that shows the RUp offer details but it cannot be edited. I FB Msgd Royal to ask why I cannot edit. They said this is a good thing, watch my email. Baked Alaska and SpeedNoodles 2 Quote Link to comment Share on other sites More sharing options...
Atlantix2000 Posted November 3, 2021 Report Share Posted November 3, 2021 1 hour ago, Sea Squirrel said: When I click pending, it takes me to a page that shows the RUp offer details but it cannot be edited. I FB Msgd Royal to ask why I cannot edit. They said this is a good thing, watch my email. I think that means they are already in the process of accepting/rejecting bids for your cruise so you can't change them anymore. That's only a good thing if your bid is actually accepted. So here's to hoping that's the case and they aren't allowed to tell you yet! Quote Link to comment Share on other sites More sharing options...
AHollyS Posted November 4, 2021 Report Share Posted November 4, 2021 11 hours ago, Atlantix2000 said: I think that means they are already in the process of accepting/rejecting bids for your cruise so you can't change them anymore. That's only a good thing if your bid is actually accepted. So here's to hoping that's the case and they aren't allowed to tell you yet! We need to know how far out @Sea Squirrel's cruise is! Quote Link to comment Share on other sites More sharing options...
Sea Squirrel Posted November 4, 2021 Report Share Posted November 4, 2021 1 hour ago, AHollyS said: We need to know how far out @Sea Squirrel's cruise is! Hi, We sail 21 Nov. we noticed the status change on 28 Oct. Neesa, cruisellama and Baked Alaska 3 Quote Link to comment Share on other sites More sharing options...
AHollyS Posted November 4, 2021 Report Share Posted November 4, 2021 56 minutes ago, Sea Squirrel said: Hi, We sail 21 Nov. we noticed the status change on 28 Oct. That is so early to have an offer accepted. How nice to know early! That would be awesome if you got! cruisellama, Baked Alaska and Neesa 3 Quote Link to comment Share on other sites More sharing options...
KLA Posted November 4, 2021 Report Share Posted November 4, 2021 15 hours ago, Sea Squirrel said: When I click pending, it takes me to a page that shows the RUp offer details but it cannot be edited. I FB Msgd Royal to ask why I cannot edit. They said this is a good thing, watch my email. Once the page swapped to "Pending" with no other option to modify it stayed like that for a couple weeks before my bid was accepted. AHollyS, SpeedNoodles, IRMO12HD and 4 others 4 3 Quote Link to comment Share on other sites More sharing options...
Sea Squirrel Posted November 4, 2021 Report Share Posted November 4, 2021 2 hours ago, KLA said: Once the page swapped to "Pending" with no other option to modify it stayed like that for a couple weeks before my bid was accepted. We have our fingers crossed. We’ve read elsewhere that folks have received the coveted “pending” only to have it change to “unavailable” and all other bids go back to modify/cancel right before sailing. KLA and AHollyS 1 1 Quote Link to comment Share on other sites More sharing options...
teddy Posted November 4, 2021 Report Share Posted November 4, 2021 2 hours ago, KLA said: Once the page swapped to "Pending" with no other option to modify it stayed like that for a couple weeks before my bid was accepted. This has been our experience as well AHollyS 1 Quote Link to comment Share on other sites More sharing options...
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