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Messaging withing RC App/Communicating on the ship

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How is the messaging feature within the RC app?  I know it is $1.99/user per day.  My wife and I tried using the app in 2021, but the app would not send a notification/pop up when a new message was received, so we had to constantly check the app for new messages.  Have they improved the functionality?  What has been people's experience in using the feature?   We are headed out on Symphony on 10/15 with another family and want to use this to communicate with each other and our teens.   Any advice is much appreciated.

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