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AMA confined to our room with covid


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Alot of positive cases here on serenade of the seas. Alot.

including us. 
our son has tested positive on thursday. We are all now confined to the room. My husband and i have no symptoms and have been testing negative. 
we got free wifi and the remainder of our cruise refunded, as well as room service for whatever whenever. 
it sucks but i knew the risk when i chose to cruise. I just wish it didnt happen to us. Also i think i under estimated what a covid hotbed this would be. 
Went through thursday, friday, saturday, and then debarkation sunday morning. 
fun times. 
 

ask me anything about the process and ill try to answer. 

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43 minutes ago, anxiouscruiser said:

Alot of positive cases here on serenade of the seas. Alot.

including us. 
our son has tested positive on thursday. We are all now confined to the room. My husband and i have no symptoms and have been testing negative. 
we got free wifi and the remainder of our cruise refunded, as well as room service for whatever whenever. 
it sucks but i knew the risk when i chose to cruise. I just wish it didnt happen to us. Also i think i under estimated what a covid hotbed this would be. 
Went through thursday, friday, saturday, and then debarkation sunday morning. 
fun times. 
 

ask me anything about the process and ill try to answer. 

That is unfortunate, sorry that it is happening.  Is your son OK?

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Was it by choice you are in your room?  I thought you could "test out" of isolation. 
Did they move you all out of your cabin?
What do you mean by a lot of positive cases? and how did you come by that statement (figures?)

Thank you for sharing with us.  I hope you are able to make it home ok. (which leads me to ask about the disembarkation process for those in quarantine)

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1 hour ago, TheRick said:

Are you in your original room or did they move you? 
 

does room service deliver cocktails?

They tried to move us. From our deck 8 balcony room to a deck 2 interior. We begged and begged and crossed our hearts and hoped to die and swore we wouldnt leave the room. The "quarantine wing" is guarded to make sure people dont leave. 
 

all the free alcohol we want. Not sure if everyone gets this or they just feel bad that only our son is positive and we are stuck in the room with him. 

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41 minutes ago, smokeybandit said:

What caused your son to be tested?

He had a high fever and started coughing. I brought tests from home. Tested him and self reported it to the cruise line. Wanted to do the right thing by reporting it and trying to make sure no one else got it from us. 

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37 minutes ago, Pattycruise said:

Was it by choice you are in your room?  I thought you could "test out" of isolation. 
Did they move you all out of your cabin?
What do you mean by a lot of positive cases? and how did you come by that statement (figures?)

Thank you for sharing with us.  I hope you are able to make it home ok. (which leads me to ask about the disembarkation process for those in quarantine)

Because our son is positive and we are in the same cabin the whole cabin has to isolate. 
cabin answered above

i dont want to answer the third one to protect the cruise employee who told us this. I dont know exact numbers only that they are "overwhelmed" with it. 
i looked on the cdc website yesterday and we are level orange. It may have increased today. 

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38 minutes ago, Pattycruise said:

wow, just looked up where Serenade is, it's a roundtrip from Vancouver.....will the Canadian govt let you disembark?  I thought they were quite strict there.

We live a 40 min drive from the cruise terminal so we are allowed to quarantine at home. According to the canadian government we have to quarantine for 14 days once we disembark even though we are negative and fully vaccinated. Quite ridiculous and literally going to put us into poverty as we are a young family that got a great deal on a cruise, havent ever gotten to travel before or do anything like this. We dont get paid unless we work no vacation or anything. So we were able to plan for one week off unpaid, which has now turned into three. The rules dont make sense and i dont agree with them but i still have to follow them. 

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1 hour ago, anxiouscruiser said:

We live a 40 min drive from the cruise terminal so we are allowed to quarantine at home. According to the canadian government we have to quarantine for 14 days once we disembark even though we are negative and fully vaccinated. Quite ridiculous and literally going to put us into poverty as we are a young family that got a great deal on a cruise, havent ever gotten to travel before or do anything like this. We dont get paid unless we work no vacation or anything. So we were able to plan for one week off unpaid, which has now turned into three. The rules dont make sense and i dont agree with them but i still have to follow them. 

i'm so sorry to hear this.  I know the difficulties of saving for a cruise and to have something like this happen is awful.  Thank you again for sharing your experience.  I hope your son recovers quickly and you stay Covid free.

 

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How is the food service? I was following someone on a different forum (I think they are on the Ovation) and they had mixed things to say about the food - sometimes it came perfectly on time and was great, sometimes it took two hours for the food to arrive and it is cold. 

Also, did they mention you get any kind of refund or future cruise credit?

Hope your son is feeling better, and you don't catch it either!

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2 hours ago, anxiouscruiser said:

We live a 40 min drive from the cruise terminal so we are allowed to quarantine at home. According to the canadian government we have to quarantine for 14 days once we disembark even though we are negative and fully vaccinated. Quite ridiculous and literally going to put us into poverty as we are a young family that got a great deal on a cruise, havent ever gotten to travel before or do anything like this. We dont get paid unless we work no vacation or anything. So we were able to plan for one week off unpaid, which has now turned into three. The rules dont make sense and i dont agree with them but i still have to follow them. 

Happened to my son (not on a cruise).  His son tested positive just before Xmas.  My son’s company required a 14 day quarantine (ridiculous especially because son never tested positive).  Gets 1 week covid pay, nothing for the second week.  Goes back to work for a week and his daughter comes down with it.  She is able to go back to school 5 days later but he’s out for another 2 weeks this time with no pay at all.  And he still never tested positive!!  Tried to apply for unemployment for the three missing weeks but was rejected.  Just a mess.

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16 hours ago, ChanaC said:

How is the food service? I was following someone on a different forum (I think they are on the Ovation) and they had mixed things to say about the food - sometimes it came perfectly on time and was great, sometimes it took two hours for the food to arrive and it is cold. 

Also, did they mention you get any kind of refund or future cruise credit?

Hope your son is feeling better, and you don't catch it either!

We get a pro rated refund of our cruise. 
our room service always came when it was supposed to. You have set meal times when you are in quarantine. They call you 2 hours before the meal time to collect your order. Then your food comes at 7, 12:30, and 6:15. Ours was always on time or early. Annoying part was for breakfast they didnt collect the orders the night before. So we would get an early wake up call each morning. The food was always fine. Not dining room quality as i suppose it sat for awhile. But still the same food just lack of presentation and freshness. 
you could also order outside of meal times and they would bring it to you about 30 mins later. You could order anything off any menu during times when they were open. 

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15 hours ago, Kirsten said:

I'm so sorry that happened to you!  Glad your son is feeling better. The new variant seems to be highly contagious, but relatively mild.

Ya he literally hasnt had symptoms for 2 days now. We are still on the boat waiting to disembark. We will be the last ones off with the other covid people. I will try to count and get an estimate of how many of us were in quarantine. 

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15 hours ago, Pooch said:

Happened to my son (not on a cruise).  His son tested positive just before Xmas.  My son’s company required a 14 day quarantine (ridiculous especially because son never tested positive).  Gets 1 week covid pay, nothing for the second week.  Goes back to work for a week and his daughter comes down with it.  She is able to go back to school 5 days later but he’s out for another 2 weeks this time with no pay at all.  And he still never tested positive!!  Tried to apply for unemployment for the three missing weeks but was rejected.  Just a mess.

Not scientifically backed nor does that make any sense. Im sick of these no science rules. 

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Hey ya we were actually all crammed into a room when we were trying ti disembark, and also counted the cabins on the list. Could have been a bit more or less but around 50. 
if we had really known the risk we wouldnt have cruised. 
 

also found out the 14 day quarantine info they gave us was almost a year outdated. We do not have to quarantine. 

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3 hours ago, smokeybandit said:

Even 50 seems really high, though I'm not doubting what you were told.

 

It could be 50 including close contacts.

These are the  numbers I have seen post cruise positive in my facebook groups(since March)  and that's of those who belong to the group and bother to share their positive status.  Just takes one positive to take down so many, as we know on a ship, airplane, restaurant....

 

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8 minutes ago, anxiouscruiser said:

also found out the 14 day quarantine info they gave us was almost a year outdated. We do not have to quarantine. 

Sorry for everything you went through onboard but this part is great news based on your earlier comment!

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