bobroo

Would we be open to this new forum having an honest conversation about Enchantment?

Because of the winds at Costa Maybe, if the boat doesn't dock and then having the consequences of the PVSA infraction is just a situation Royal does not want to ever be. I think you'll always see Costa Maya focused sailings that include a stop in Belize and/or Cozumel.

Thank you for sharing @tonyfsu21!

Some random and sobering thoughts of PDM having some time to mull it over: --This is AWSOME! and will be very successful. I can see Royal doing several more; especially another near Tampico on the gulf side. --The better location for future Perfect Days will be on the Pacific side, because what a better way to enhance those San Diego/ Los Angeles sailings, no???? --What the hell happens to the existing water slides in Costa Maya and that $1M renovation? --Now that Royal owns the port, I'm guessing all the vendor leases will expire in time. I am certain Royals preferred vendors like Effy are going to get enlarged primo locations. I hope they send those 7 aggressive facial salons back to Israel. But please Royal, keep Corso! The best kept secret of in-port Mexican stores. --Posters here are looking forward to drinking the day away at PDM, but I think they are forgetting just how hot and steamy it is in Costa Maya. Hot and steamy like: it's too damn hot to drink alcohol. The sun is too intense. --PDM is huge, Royal is obviously planning on having four boats docked there a day. Maybe they even more if they tender 'em in??? --I think Royal is going to have nomenclature problems with what a Perfect Day, a beach club, or a destination is. In time, they will regret calling Costa Maya Perfect Day Mexico because there will be other similar locations in Mexico, leading to customer confusion. OTOH, Royal has done the exact correct thing in reclassifying Lelepa. Good job team! --That jaguar does not need fire blasting out of his head!!! It is hotter than hell in Costa Maya and nobody is going to be in the mood for fire. --The sun is intense here, this whole theme park needs to be under a misting tent. Please Royal, design in lots of shaded areas and seating areas to rest. -- @PhillyLady comment above is absolutely spot on! The sombrero and tequila bottle couldn't be more culturally tone deaf and out of place. --Who would have thought "lifeguard" would be the grand slam winning career choice of the near future? PDM is going to need a lot of them. --Do the right thing Royal and release the dolphins. Keep the bird sanctuary.

I've sailed a few times when I have had an extra cabin. Nobody in there the whole week; used the cabin to store luggage. So.... it was impossible for Guest Services to take the cabin back, even making them aware of what was happening on Day 1. I was hoping they would have a need and give me some OBC in exchange, but I was flat out refused. I've tried to sell them to another passenger who wanted a cheap room upgrade or a better location. Again, iksnay'd at Guest Services. So....once that ship manifest is created and the muster stations are assigned. Guest Services is not going to edit those---ever. I think this is why the OP's desire to exchange rooms will not be allowed.

I bring this all up for two reasons: A) This is not a 'Look at me!' post, this is something all of you should be aware of. The Royal Caribbean system is faulty, you have to keep tabs on it and oversee it every step of the way. This is true whether you have one upcoming cruise or a dozen. There is a lesson to be learned here. B) I do have an amazing travel agent and I am very lucky to have found @Sharla. The by far majority of my cruises have been trouble free but there has been that time or two where Sharla has stepped onto the stage and saved the day. You too need a good travel agent.

To my surprise I received a refund in the middle of the night from Royal back to my travel credit card of $250 the other day. Surprised because I am not due anything, have not been on a boat in a month and a half, and well.... I dunno why they did it. I am chalking it up that they misapplied it. Likely supposed to go to someone else who happens to have the same booking confirmation number as I do. Or, just completely careless and reckless and gave it to some guy named Bob. If it was a year ago, I would be calling C&A and telling them of the issue and offing to give it back, but things are what they are. So keep an eye on your credit card folks, you never know when you might get yourself a Mini Jackpot and not even be in Casino Royale pressing the button.

As a benchmark, this was Royal Caribbean one year ago-- almost to the day.

Because the affects of these tariffs and change in US government foreign relation policy is so dramatic and severe that they can not be ignored. Meaning: US consumers ain't going on no overindulgent cruise vacation. And the ones that do keep their reservations will not have free spending discretionary money once they are onboard. Foreign passport holders have already begun to cancel cruises from US ports and for good reason. If things are left as they stand, I've got some very bad news for you Seapass holder.....You thought COVID was bad for the cruise industry??? Boy, is there a surprise waiting you!

It would not be at all unreasonable to expect ham to be on the menu for Easter or other big holidays. A reasonable person would expect "Holiday Ham" in the MDR to be a big thick slice of reddish-pink and salty juiciness. A real pig-out meal! Ordering "Holiday Ham" last New Years Eve, what you received was really pork loin. A far different cut of meat than what anyone would expect from being called "ham". Although fine to eat, this had the sex appeal of leftovers that has been in the fridge too long. Yuck-O!

And they have changed cream cheese vendors too, It is no longer Philadelphia Cream Cheese; it's something lesser. You'd think there would have been enough strong voiced New Yorkers demanding proper morning cheese sandwiches that Royal would be frightened into doing it correctly. The bagels are certainly not the quality of what Royal is capable of.

If you'd like to dog Park West Art, you have to look no further the way they transport the "art" from one venue to another. You'll see exactly how much Park West values their merchandise, which is they treat it exactly like the cheap lithographs and mass produced paintings they are. You'll hear during your consultation or auction that these works are valued at 4 or 5 figures, $$$. But when it comes time to move them from the gallery to the auction venue, they are placed as many that will fit on a cart and roughly handled. That's why the frames are so tattered and look like Frankenstein, because they truly do not care about any of them.

Cruises are all about overindulgence and experiencing new things. Many people like to hear that slick spcheel from that eloquent European man at podium giving a supposed art history lesson. Park West makes ordinary people feel comfortable and engaged in purchasing way overpriced posters and mass produced paintings. The bottom line is that despite Park West being exposed time and time again as a fraud and that the passengers in those seats may be very vulnerable because they likely have never come across a slickster playing at the high level like Park West does. And that's all Ok and fine because they are not the only fraudulent tricksters onboard, they are everywhere. 'Cause so are the bartenders who will sell you a bottle of Budweiser for $8 plus an 18% gratuity. So are the jewelry salesmen selling sparkly things that have so many diamond chips that they appear to be something larger and more valuable than what it really is. Or a venue that sells Mexican fare like it somehow unusual or in any way a "specialty". Or overpriced scuba lessons. But nothing onboard comes close to the bamboozling that happens in the casino every night. Each of these are equal to the Park West artwork swindle. It's nothing to be ashamed of if you are a passenger. Pick your poison, we all do it in one form or another.

You have a new C & A account that you are unaware of and the points were posted there. To get it solved you have to call.

You are right, once onboard is a great time to get one-on-one personal service. And many, many times you'll get your problem solved. But on the other hand, it is terrible business practice for passengers to bring their problems onboard. Guest Services, your Loyalty Rep, Casino host, or your Concierge has plenty on their plate with issues that happen on the sailing, Miami should NOT prolong problems downhill till it gets to a guest being onboard. Simply put, that's not their job.