We were scheduled for a September 2nd cruise on Navigator that was shortened by hurricane dorian. RCI went above what would be expected in this situation, and made switching cruises fairly simple. We are now heading out of Port Canaveral on the 9th.
I can't imagine the stress the customer service reps have been under and everyone was very kind, patient, and helpful. The only issue was the amount of time spent on hold, but that was to be expected under the circumstances. I will absolutely be sailing and recommending RCI in the future.