Jump to content
Sign in to follow this  
Weloveships

Disloyalty

Recommended Posts

2 hours ago, twangster said:

When I used to fly a lot frequent flyer programs were a thing that I paid attention to.  Top frequent fliers often get free upgrades to first class.  Two years straight I received complimentary first class upgrades 99% of the time.  The only time I didn't was when missing a connection due to flights delays.

It was interesting to hear complaints and claims of upgrade shenanigans from folks who weren't at the top level.  Claims of upgrades being given to employees or military or someone in a lesser level were commonplace.  

The wisdom I'll never forget was "Upgrades are not an entitlement.  Book a seat in the cabin your want to fly in".

If a stranger was given an upgraded cabin on a sailing 99% of guests would never know.  How Royal chooses to hand out upgrades before sailing is a mystery because it rarely happens.  

A loyalty ambassador in days of old sometimes had unused inventory at their disposal.  They might offer upgrades on board.  Loyalty ambassadors have no input to a pre-cruise upgrade.  Now with cruises selling out and with RoyalUp the loyalty ambassadors don't have upgrades to hand out very often.  

It's entirely possible someone wanted that cabin for a specific reason.  They may have asked and been denied by Royal, unless they were willing to pay to upgrade those guests to a suite.  

We'll never know the mechanics of why that cabin was chosen to be upgraded.  You were not owed an upgrade, Royal was not disloyal.  You can choose to dwell on this and let it impact your cruise or you can shrug it off and let it go.  

With thirty two cruises under my belt at the D+ level I'm not going to waste a moment to fret that at some point someone else got an upgrade.  In all those D+ cruises I was never upgraded.  I cruised in the cabin I booked and I enjoyed all thirty two cruises.

Agree 100%.  

I love cruising and always want friends or family to cruise with us.  On a previous RCCL cruise, when I was the point man, there were only 2 aft balconies left and we needed 3.  All 3 paid the same price, but my wife and I gave up the aft balcony and took one on the same floor right beside the 2 aft balconies (without discussing it with the other two couples).  Seeing the looks on their faces and enjoying the conversation about their great balconies... especially when both parties realized what we had done for them, made any sense of missing out fade to a feeling of having really done a good thing.

That was 2016, and they still talk about it.

It was a small gesture that made an impact on the 6 people involved.

Share this post


Link to post
Share on other sites

Hey, here's an idea. Instead of relying on the company to  pick you out of thousands of guests, work a little harder in life if the GRAND SUITE is soooooooo important to you. The good ole age of entitlement is getting OLD!                                                            U Mad GIF by Adam Lambert

Share this post


Link to post
Share on other sites

Please note, I'm not saying the OP is incorrect, but I really don't see WHY RC would upgrade randomly from Balcony to GS?

Surely, if they had to upgrade someone to GS, they would select someone that has paid for JS and upgrade them. They would then upgrade someone else from Balcony to JS.

This would then mean two bookings would get upgraded, and they would have twice as many people who were very happy instead of one.

The whole story just makes zero sense to me, especially since the advent of Royal UP... they could have at lease made a few dollars from someone willing to pay for an upgrade?

 

Share this post


Link to post
Share on other sites

I don't know - it was never confirmed by the OP that they checked with them if they did get it through Royal Up.  They just said they'd never heard of it - but it appears to be available in the UK. Maybe the friends did Royal up but the OP doesn't want to make it awkward to ask, so there's just lots of speculation going on?

https://www.royalcaribbean.com/gbr/en/booked/cruise-room-upgrade

Share this post


Link to post
Share on other sites

I just hope you don't let this spoil your vacation. 

First time you walk into your friends upgraded suite and you think this should have been ours!

Also hope those that received upgrade knowing how upset you are at missing out, don't let it spoil their vacation by feeling that you are annoyed and jealous etc that they got a bonus instead of you , you are all there to celebrate a birthday not worry about cabins 

Share this post


Link to post
Share on other sites
20 hours ago, Hutcherl said:

I have to admit, I’d feel a little bit upset by this.  I understand how the upgrades happen so it was definitely luck of the draw.  No intentional slap on Royal Carribean’s part.  But if the situation is as explained, and we all are being completely honest, I think everyone would feel a little something crappy about it.   No shame in admitting it would feel like a little gut punch if you’d been that loyal and a first timer in a group that you organized got that upgrade over you.  Just my thought 

Gotta disagree.  I would be very happy for my friends and have no additional concerns whatsoever.  The friends will know they got it and you didn't, and if they are a good friend may buy a pre cruise or post cruise dinner for you.  And they will remember what happened for a long time and see you in a better light because you were the bigger person.

Share this post


Link to post
Share on other sites
4 hours ago, RCVoyager said:

Gotta disagree.  I would be very happy for my friends and have no additional concerns whatsoever.  The friends will know they got it and you didn't, and if they are a good friend may buy a pre cruise or post cruise dinner for you.  And they will remember what happened for a long time and see you in a better light because you were the bigger person.

I’d never make a situation about it to make them feel some awkward or uncomfortable kind of way.  That’s just a obvious way you’d handle that if they are friends.  To handle it any other way would be acting as the lesser person.  
Like  I said,  I stand by thinking it’s fair to feel excited for them and yet normal to quietly feel that would’ve been great for that to fall your way since you sailed with them for so long.  

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
Sign in to follow this  

×
×
  • Create New...