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Black Friday thread: post the deals you see for your sailing


ScottD

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16 minutes ago, JohnK6404 said:

Last evening I called Royal and they claimed the charge/purchase was not showing in there system and instructed me to call my cc/bank. I called Chase and they assured me that the charge will remain in pending status and if Royal does not claim/pull the funds, it will be removed/dropped from the credit card. They did however recommend close monitoring and if the charge posts and is incorrect to call Chase back to dispute the charges.

Thanks for the reply.  That's what we are hoping with our CC company as well...that the pending charge will just drop off but wasn't sure if Royal had to do something (or if it would disappear due to lack of claiming ).

I still want to go ahead and actually purchase the item but not sure if that will complicate things.

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1 hour ago, asquared17 said:

just trying to cancel my water package from previous orders because we took advantage of the current sale and it won't cancel 😅

still no moment on internet because the two-device price isn't actually cheaper, as another person already mentioned and the key is holding strong at $26.99 a day (was hoping for at least $22)

wondering if they won't allow voom to go down below $15.99 now because of starlink... ugh.

I have the same issue with the water package. Last night I was able to book the lower priced package but I have not been able to cancel my old package.

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11 hours ago, TonyYOW said:

This is a joke. 

Look at the total when you price out internet package for two devices. The total is absolutely wrong and doesn't respect the advertised price for each additional device. 

They are advertising it all day today. When I gave RC a call supervisor told me the advertised price is wrong and they won't honour it. Such a joke. Showing this price all day (still showing right now!), and refusing to sell it for the advertised price? 

 

Here's 2 devices. It should be $230 CAD, not 302

 

image.thumb.png.9aeb77b5ce1453007b8b0847658cc2da.png

Ran into the exact same issue (providing screenshots etc) and ALSO spoke to a supervisor who gave me the same excuse. They did however honour the price of my internet package that I had cancelled prior by way of cruise credit and repurchasing at the current price.

IF you are able to get any further resolution, I'd love to know! It's a huge saving.

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15 minutes ago, WannaCruise said:

Thanks for the reply.  That's what we are hoping with our CC company as well...that the pending charge will just drop off but wasn't sure if Royal had to do something (or if it would disappear due to lack of claiming ).

I still want to go ahead and actually purchase the item but not sure if that will complicate things.

I've got that going on too - there's a triple charge in pending transactions somehow for one item AND and a large pending charge for multiple items. Thanks to I think it was @FSUFAN, I looked more carefully at the Surf & Stream price that didn't go through/leave my cart (even though I got the pending charge) and noticed that it was for 2 full amounts instead of the lower price on the 2nd device. Insane. 

I'm going to wait a couple days to see if those pending charges fall off. In the meantime, I screenshot the cart that still has everything in it with the $total that matches the pending credit card charge.

I generally love going through the Cruise Planner and figuring out all of my extras - a little fun shopping spree - but it's been more stressful than fun this time around.

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Asking for clarity here.  We are on WOS in February.  this is in light of likely massive server crashes from all of us cruise nuts trying to throw more money at RCC.

The BLACK FRIDAY deals will remain the same through the weekend even though the name changes to CYBER MONDAY?  I    would like to avoid using cuss words if there is a deal and I     can't get to it.

Any pointers? Strategies for "winning" on BLACK FRIDAY deals?

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1 hour ago, SaveTheSharks said:

Ran into the exact same issue (providing screenshots etc) and ALSO spoke to a supervisor who gave me the same excuse. They did however honour the price of my internet package that I had cancelled prior by way of cruise credit and repurchasing at the current price.

IF you are able to get any further resolution, I'd love to know! It's a huge saving.

did you discuss with resolutions? We had 2 people yesterday tell us the price was in fact lower then appeared on the site and that the system was still glitchy. Told me to keep an eye on the site and if not call back.

( it had showed 62.99 DBP in the morning before the crash and 72.99 after) 

still showing 72.99 today but I plan on calling back if not rectified soon.

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on a freedom four day in January 23 - just me and my wife getaway using a casino royale offer and turning this into a splurge on things we can't/don't get while cruising with our kids and the rest of my family we usually cruise with etc.

coco beach club for $89

dbx with voom for $85 pp/pd

no savings on ultimate dining vs price a couple weeks ago but booked it anyway

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Ovation of the Seas - 6/9/23

Trying to book internet package @ $14.99/day per person with $ 11.99 additional device (TTL $223.93). At first told that it was a glitch with incorrect pricing on web, then agent came back and said that $11.99 is available only once on board (really??). Before knowing the calculation error, I actually tried to purchase 2 Person with 1 device (TTL $209.86) yesterday but got error message saying something wrong with credit card. Those two charges went through my card. Customer service agents were not helpful at all. 

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2 hours ago, PrincipalTinker said:

I have the same issue with the water package. Last night I was able to book the lower priced package but I have not been able to cancel my old package.

not that i saved a ton of money -- maybe $4 per package - but that almost paid for another water package on a different sailing once i can get these cancelled.

perhaps i will get into the phone queue to see if can get cancel the previous bookings so that i'm not going to arrive in our cabin with 48+ cans of water next month 🤣

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11 hours ago, NotPayinExtra said:

OK, a big heads up. Mine went to credit card two times. But still shows in cart in planner and says are you sure your card info is right after clicking to submit purchase. Called credit card. They said both charges original and second try are pending, BUT that doesn't mean they will go through. That it's still in the hands of Royal and they have no choice but to wait and see. Pending doesn't mean a done deal, just an attempt was made and can still disappear and not finalize. That's a quote from the credit card guy. They say it can take 10 business days for them to see if it actually went through or not. I said in 10 days sale will be over. And they said keep trying to work with Royal. They have no idea why Royal kept attempting the charge. So I either have all my planner purchases charge twice or still not at all. Now I have to spend tomorrow endlessly trying to get someone at Royal on the phone to figure out where I stand with my order. It's a total and complete s@#t show! Never have spent this much time trying to spend my money before! I've financed, purchased, and taken home a new car in less time and trouble. Literally.

Been on phone for hours waiting and had to stop. Have multiple duplicate charges pending, CC company doesn't think they will go through, planner still has items in cart. NOBODY should have to work this hard to spend money. Maybe instead of menu changes they should be changing operations and IT etc!

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2 hours ago, CharmMicah68 said:

Asking for clarity here.  We are on WOS in February.  this is in light of likely massive server crashes from all of us cruise nuts trying to throw more money at RCC.

The BLACK FRIDAY deals will remain the same through the weekend even though the name changes to CYBER MONDAY?  I    would like to avoid using cuss words if there is a deal and I     can't get to it.

Any pointers? Strategies for "winning" on BLACK FRIDAY deals?

Unfortunately, this isn't entirely the case.  Last night, I was able to snag the Atlantis submarine for $62 in Cozumel.  This morning it is $70.  That's still a good deal, but not as good.

Royal's dynamic pricing is still at play and may affect your deals.

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2 hours ago, CharmMicah68 said:

Asking for clarity here.  We are on WOS in February.  this is in light of likely massive server crashes from all of us cruise nuts trying to throw more money at RCC.

The BLACK FRIDAY deals will remain the same through the weekend even though the name changes to CYBER MONDAY?  I    would like to avoid using cuss words if there is a deal and I     can't get to it.

Any pointers? Strategies for "winning" on BLACK FRIDAY deals?

Although there was an email today saying the sale was continuing, today’s prices for all of the shore excursions are higher than yesterday.

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13 hours ago, TonyYOW said:

This is a joke. 

Look at the total when you price out internet package for two devices. The total is absolutely wrong and doesn't respect the advertised price for each additional device. 

They are advertising it all day today. When I gave RC a call supervisor told me the advertised price is wrong and they won't honour it. Such a joke. Showing this price all day (still showing right now!), and refusing to sell it for the advertised price? 

 

Here's 2 devices. It should be $230 CAD, not 302

 

image.thumb.png.9aeb77b5ce1453007b8b0847658cc2da.png

 

12 hours ago, bluer101 said:

Same thing I was getting. But we ended up booking the soda and internet as it worked out cheaper. 

This is also happening to me (Allure in April, 7 nights). Same sale - "$14.99 with additional devices $11.99". I need 4 devices - when I do one for each of us, it stays $14.99 each (makes sense) but when I do one person with 4 devices, it ends up charging $14.99 for the first and $13.99 for each of the other three - NOT $11.99. I was so confused why getting 4 singular devices total cost was only $21 more than the one person/4 devices.

Buying the Soda package + Voom combo was only $100 more than than the 4 separate lines so I went with that ($18.99 pp pd) since we're essentially getting the soda package at that point for $4/day pp. If I could get the Internet package for the lower advertised price, I would just do that and skip the soda package (we don't drink that much soda...) but the way the math is working out, this feels like a good deal. Is $18.99 for the combo package actually a good deal with this sale? We've never bought any kind of beverage package before on a cruise.

I'm also seeing the UDP for $225.99pp on my 7 night cruise. That seems like a really good sale, but again, I have no idea since we've never had an interest in buying it before when we cruised with young kids.

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On 11/18/2022 at 9:46 AM, PPPJJ-GCVAB said:

I just reserved the refreshment package for all 13 (8 adults and 5 kiddos) of us cruising in July.  $19.99/day    I did it through my Royal App on my phone 🙂   No issues at this point and my AMEX is already showing my pending purchase.

On 11/18/2022 at 10:35 AM, KevinJ said:

I'm having problems where the app is only showing my Jan cruise, I try linking my others but it says they are already linked. I did book my beverage packages for Jan through the app and got the expected price. Wanted that soda + voom deal.

On 11/18/2022 at 10:57 AM, Lexster said:

Dang it, I'm trying to get the refreshment package. It's way cheaper than when I previously bought it!

IS this a good price/sale? $19.99 pp pd? Is it the lowest it will ever be? As I said just above, this will be our first time buying a refreshment package and I'm debating between the $18.99 Soda + Voom (plus the water bottle deal) and the voom package ($14.99) plus the refreshment package ($19.99). Do you get bottled water with the refreshment package?

 

30 minutes ago, mike2608 said:

I have been reading about cruisers who have tried to purchase the voom and surf and adding additional devices have had issues on how they are being charged. Does this hold true if you purchase the voom and surf with only one device? I plan on using only one device

No because the initial device is always the price listed, even for people buying more than one device. The problems with pricing are happening with devices 2+. When I price 4 separate devices for my party, each comes up as $14.99. It is when I do the one person with 4 devices that I'm not getting the full advertised sale.

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15 minutes ago, jbrinkm said:

IS this a good price/sale? $19.99 pp pd? Is it the lowest it will ever be? As I said just above, this will be our first time buying a refreshment package and I'm debating between the $18.99 Soda + Voom (plus the water bottle deal) and the voom package ($14.99) plus the refreshment package ($19.99). Do you get bottled water with the refreshment package?

 

No because the initial device is always the price listed, even for people buying more than one device. The problems with pricing are happening with devices 2+. When I price 4 separate devices for my party, each comes up as $14.99. It is when I do the one person with 4 devices that I'm not getting the full advertised sale.

Thanks have a wonderful cruise🙂

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22 hours ago, Noah382 said:

I'm not sure if anyone mentioned this yet but I had a website changer notification going on any price changes.  It notified me at 1am of all the updated prices. 

I was able to jump on 1 minute after the updates and I saw the Deluxe Drink Package change from $78/pp to $63/pp which (7 day cruise) which said 35% off.  When I added it to the cart, the price changed back to $78/pp with BOGO 50% which added $200 more to my total. 

I had to refresh the page (both in cart and in checkout) several times to finally get it to stay on the $63/pp price.  Hope this helps someone that might be seeing the BOGO 50% off price instead of the high savings promotion!

Which website changer notification thingy do you use? That seems very useful! 

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3 hours ago, Marlena said:

did you discuss with resolutions? We had 2 people yesterday tell us the price was in fact lower then appeared on the site and that the system was still glitchy. Told me to keep an eye on the site and if not call back.

( it had showed 62.99 DBP in the morning before the crash and 72.99 after) 

still showing 72.99 today but I plan on calling back if not rectified soon.

Spoke to s supervisor. Don't know if it's "resolutions" or not. but getting my original pre-cancellation rate on the internet was the "only thing" they could do... They refused to match the "glitch" advertised rate.

The problem with internet packages is that it won't even let you see the possible total when pricing things out as it says you're only allowed to have one package (if you've already purchased one - which makes sense - but..).. So the only way to see if price is right (or wrong) is to CANCEL the existing internet package. 

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My internet package is back to the $13.99 for 1 device that I saw yesterday (vs. the $14.99 I booked at this morning). I noticed that when I book 2 devices, it comes up as $167.93 (or $11.99 per device, instead of $13.99 for the first device and $11.99 for each additional device. Three devices are coming up as $237.93, which is the lowest price I've seen in awhile.

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3 hours ago, jbrinkm said:

This is also happening to me (Allure in April, 7 nights). Same sale - "$14.99 with additional devices $11.99". I need 4 devices - when I do one for each of us, it stays $14.99 each (makes sense) but when I do one person with 4 devices, it ends up charging $14.99 for the first and $13.99 for each of the other three - NOT $11.99. I was so confused why getting 4 singular devices total cost was only $21 more than the one person/4 devices.

OK, my issues with the Internet package are more than fixed. I think maybe I caught the system in a strange readjustment period just now because I was just able to rebuy the 1 person 4 device package at $100 lower than I bought it yesterday (yesterday's pricing was wrong - $50 too high - based on listed sale). First, they lowered the price on the first device to $13.99 down from $14.99 yesterday. My total should have been $349.72 if both of those prices were true. Instead, I just bought it for $307.93. 🤷‍♀️ Maybe the only example ever of Royal math working in favor of the customer???

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4 hours ago, jbrinkm said:

IS this a good price/sale? $19.99 pp pd? Is it the lowest it will ever be? As I said just above, this will be our first time buying a refreshment package and I'm debating between the $18.99 Soda + Voom (plus the water bottle deal) and the voom package ($14.99) plus the refreshment package ($19.99). Do you get bottled water with the refreshment package?

 

No because the initial device is always the price listed, even for people buying more than one device. The problems with pricing are happening with devices 2+. When I price 4 separate devices for my party, each comes up as $14.99. It is when I do the one person with 4 devices that I'm not getting the full advertised sale.

I'm not sure if it's the lowest it will ever be, but it's the lowest I've ever seen. Granted, this is my second cruise. You get everything with the refreshment package except alcohol and drinks from the Starbucks kiosk. Includes soda, mocktails, smoothies, specialty coffees other than Starbucks, bottled water, etc.

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4 hours ago, CeciMami said:

Which website changer notification thingy do you use? That seems very useful! 

It's called Distill Web Monitor, it's an add-on for Chrome.  You set it up to look for changes in certain areas of a website and it will check it on a defined interval (every 5 seconds, 30 seconds, 1 minute, 5 minute, etc...)  Once it detects a change, it can send you a browser notification, email, text message alert notification. 

I also use it for Christmas shopping to monitor price drops and when things come back in stock 🙂

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2 hours ago, jupiter03 said:

My internet package is back to the $13.99 for 1 device that I saw yesterday (vs. the $14.99 I booked at this morning). I noticed that when I book 2 devices, it comes up as $167.93 (or $11.99 per device, instead of $13.99 for the first device and $11.99 for each additional device. Three devices are coming up as $237.93, which is the lowest price I've seen in awhile.

Ditto on all my upcoming cruises.  Snatched it up on all of them.

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items purchased:

  • water package: odyssey/symphony/harmony @ $13.99 + gratuities for 24 pack
  • pdcc beach club: symphony/harmony @ $88.99 + tax = $97.88 total pp
  • inky family gift set: odyssey @ $27.99
  • voom: harmony @ $13.99 a day

 

i still can't justify the key at anything above $22 so i may just bite the bullet and work on getting internet for symphony and odyssey (next month) onboard since they are $15.99 a day and will get one day free with diamond perk 💚

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4 hours ago, jupiter03 said:

My internet package is back to the $13.99 for 1 device that I saw yesterday (vs. the $14.99 I booked at this morning). I noticed that when I book 2 devices, it comes up as $167.93 (or $11.99 per device, instead of $13.99 for the first device and $11.99 for each additional device. Three devices are coming up as $237.93, which is the lowest price I've seen in awhile.

The whole website is screwed up.  At least now for the customers.  I have cancelled most of my orders and have rebooked.  This is a joke to order, cancel, order again, cancel again.  Lather, Rinse Repeat.

Mrs Fan wants the Key at any cost.  I booked it at $30.99.  I also grabbed a VS+S for 1 device knowing that the Key has that but in case I talk her out of the Key (which I think is too high at $30 - I am comfortable in the $24-$25 range). I'll keep checking on the cost of the Key and a near daily basis and cancel/rebook if needed.

I just need internet access for my VRBO/Airbnb rentals that we own.  I can pay for that out of my rental budget pot.

 

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 No luck with the app or website until last night.....both started working at the same time.

We have 3 cruises coming up Feb-April and booked the following:

-a case of water for $13.99,

-3 night dining package on Odyssey for $120 p.p. (most we've ever paid),

-booked the Labadee zip line for $49 p.p (about 50% off),

-cancelled and rebooked a beer excursion in Ensenda for $15 less p.p,

-rebooked internet package for $2 less per day on 2 of the cruises

-booked excursion in the Dominican Republic for 20% off p.p.

Spent a lot but saved on most of the items.

 

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5 hours ago, asquared17 said:

 

i still can't justify the key at anything above $22 so i may just bite the bullet and work on getting internet for symphony and odyssey (next month) onboard since they are $15.99 a day and will get one day free with diamond perk 💚

I’ve never seen internet for under $27  per day onboard. I get 2 free days  and  typically  the cruise planner price is better than the onboard price even with my free days.

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10 hours ago, SaveTheSharks said:

 

The problem with internet packages is that it won't even let you see the possible total when pricing things out as it says you're only allowed to have one package (if you've already purchased one - which makes sense - but..).. So the only way to see if price is right (or wrong) is to CANCEL the existing internet package. 

If you are traveling with someone else you can use them as your “mock purchase” to see the current price.  If not multiply the #of days by the current price, or divide your paid for price by # of days. 

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Cruise planner still acting wonky. I see a sale price(30%) on the page with all excursions listed. On the individual

port screen and cart it changes to a higher price with 20% off listed. I have taken screen shots in the hope Royal will honor.

Unfortunately I was not able to get screen shots with Friday's debacle. Price was 35% off (Today Only).

Tried the app but my sailing is first after a repositioning and currently won't let me access it.

Hope others are having better luck!

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22 hours ago, jbrinkm said:

IS this a good price/sale? $19.99 pp pd? Is it the lowest it will ever be? As I said just above, this will be our first time buying a refreshment package and I'm debating between the $18.99 Soda + Voom (plus the water bottle deal) and the voom package ($14.99) plus the refreshment package ($19.99). Do you get bottled water with the refreshment package?

I've gotten the refreshment package for $14/day in the past but I think that was a special deal for out of Haifa. I haven't seen it lower than $19.99 for Europe or USA. 

So far this sale I've bought the internet for $13.99/day and the 24-pack of water for $13.99. Both for my Oasis trip next month.

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18 minutes ago, PrincipalTinker said:

I still cannot cancel an old water purchase. If this is not a temporary website issue, I can call to cancel?

i'm in the same boat! i think we will need to call or wait for the site to resolve itself next week or so. previously i've never had an issue canceling a water package so this is kind of interesting.

i was able to cancel a gift purchase and re-purchase at a lower price, so i do know that the ability to cancel things within order history is  possible. just wild that water packages are glitching this way.

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Finally able to get in. Got Thrill Waterpark for $43.99. Refreshment drink package for $19.99 for my wife and I and soda package for the kid at $7.99. Also repriced the Inky set from $39.99 to $27.99. That was for the first of a two ship back to back we are doing (Liberty). We then repriced our Freedom sailing for the refreshment package for $19.99 as well. I did book Thrill waterpark for $43.99 for the Freedom sailing as well. Don't know if we will go to the waterpark both times or plan something different. 

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2 hours ago, billnye97 said:

Finally able to get in. Got Thrill Waterpark for $43.99. Refreshment drink package for $19.99 for my wife and I and soda package for the kid at $7.99. Also repriced the Inky set from $39.99 to $27.99. That was for the first of a two ship back to back we are doing (Liberty). We then repriced our Freedom sailing for the refreshment package for $19.99 as well. I did book Thrill waterpark for $43.99 for the Freedom sailing as well. Don't know if we will go to the waterpark both times or plan something different. 

Interesting, my price is $48.99+10% tax, Oasis of the Seas,  the water park price are different for variety ships? and 10% tax

Internet is $13.99/day

for 3 nights dinning $112.99 is this a good deal? I remember seems same price or maybe $120+ few days ago, can't remember.

 
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3 hours ago, ecgz88 said:

Interesting, my price is $48.99+10% tax, Oasis of the Seas,  the water park price are different for variety ships? and 10% tax

Internet is $13.99/day

for 3 nights dinning $112.99 is this a good deal? I remember seems same price or maybe $120+ few days ago, can't remember.

 

Pricing is different from every ship and sailing.. depends on supply and demand mostly (plus some random Royal IT things I'm sure). 

That's a pretty decent price for the 3 night package. If it goes down more, you can cancel and rebook. 🙂

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1 hour ago, Cactus527 said:

oops

if this ain't the motto for this sale + this entire experience this weekend... 🤣

 

i left a message/asked for a call back for them to cancel the water package -- while i fully take the blame for not specifying the transaction number, they canceled the NEW purchase instead of the old one/older pricing.

i had to buy it again.

guess i'll try and cancel the outstanding water after the black friday madness concludes 😅

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2 hours ago, JC Pats said:

Pricing is different from every ship and sailing.. depends on supply and demand mostly (plus some random Royal IT things I'm sure). 

That's a pretty decent price for the 3 night package. If it goes down more, you can cancel and rebook. 🙂

Good to know, the 3 nights included Chops Grill right?

I checked screenshot took few days ago, 3 nights $112.99 is the same, unlimited was $260.99 (40%), now $234.** (50% off)

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