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Vaccine optimism driving strong cruise ship bookings in 2021 and 2022

In:
29 Dec 2020

For many travelers, a Covid-19 vaccine is a symbol of a coming positive change in the world, and it has many already making plans for cruise vacations next year and beyond.

"With the news of the vaccines being distributed across the country, we are seeing a renewed sense of optimism towards travel," said Beci Mahnken, Founder and CEO of MEI-Travel. "Clients seem ready to have the conversation about options and we are seeing an increase in bookings particularly for fall 2021 and 2022."

MEI Travel is seeing a general trend across the cruise industry, with strong demand for bookings in fall 2021 and 2022.

Ms. Mahnken said the itineraries catching the most attention for new bookings are Alaska and Caribbean itineraries.

The enthusiasm for new bookings next year and beyond reflects something Royal Caribbean has been talking about since the summer of 2020, which is pent-up demand. With so many people giving up their 2020 travel plans due to the global health crisis, most have pushed these plans back to next year in order to make up for lost time.

The one bright spot for Royal Caribbean throughout the entire cruise line shutdown has been the stronger than expected demand for cruises in 2021 and 2022. 

When Royal Caribbean released new sailings to book on "cruises to nowhere" aboard Quantum of the Seas in Singapore, the cruise line saw a surge in new bookings.

Read more: Live blog posts from onboard Quantum of the Seas in Singapore

"We were really quite surprised by the level of demand that came into the product of the winter season that we've got it open," Royal Caribbean International President and CEO Michael Bayley shared during a call with investors in October.

"Within the first two weeks, we had literally the triple demand that we were expecting at rates above what we were expecting."

Royal Caribbean Group Chief Financial Officer Jason Liberty confirmed the pent-up demand trend as far back as August, "You see this kind of line as you kind of get into the early to mid part of the second quarter, where there's just strong demand for for the season and beyond."

"It's almost as if the consumer has somewhat kind of focus on that's when it will be. It will be time for them to to deal with this pent up demand that Michael had had talked about."

The other factor driving new bookings is the very flexible cancellation policies the cruise lines have rolled out to ease consumer concerns about changing their mind later. Royal Caribbean's Cruise with Confidence program offers the ability to cancel a cruise up to 48 hours before a cruise sails with no penalty in exchange for a future cruise credit.

Read moreRoyal Caribbean Cancellations - Updates, Refunds & FAQs

Ms. Mahnken's advice is to take advantage of the relaxed cancelation and change policies to secure your vacation, "You still have the flexibility to move the date if needed. And if you have a future cruise credit to spend, keep an eye on the book by and sail dates so you don’t miss the boat."

A last look at Royal Caribbean's Empress of the Seas

In:
28 Dec 2020

With Royal Caribbean having sold Empress of the Seas, I thought it would make sense to take one last look around the ship before she leaves the fleet.

Empress of the Seas has been sold to an undisclosed party, based in Asia-Pacific and many cruise fans will miss being able to sail on this iconic cruise ship.

Empress of the Seas was launched in 1990, transferred to Pullmantur Cruises in 2008, and then brought back to Royal Caribbean in 2016.

ListenRoyal Caribbean executives share stories from Empress and Majesty of the Seas

As we say goodbye to Empress, please enjoy these photos of around the cruise ship one last time.

Empress of the Seas pool deck.

View of the bow of Empress of the Seas

Windjammer buffet

View alongside the side of the ship

Read moreEmpress of the Seas Sold to Indian Startup

Chops Grille specialty restaurant

Views of the Centrum

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Royal Theater

Main dining room

Schooner Bar

Casino Royale bar

Cafe Royal

Boleros

Viking Crown Lounge

Many thanks to Michael Poole and Billy Hirsch for providing these photos.

Mexico adds new tourist tax to Cozumel

In:
28 Dec 2020

One state in Mexico has announced it will increase its tourist tax, which may have an impact on cruise ship guests.

The Mexican state of Quintana Roo, which is where the popular ports of Couzmel and Costa Maya are located, announced new $10 tourist tax on foreigners. This news was first reported by the Riviera Maya Times and does not mention cruise ships in the article.

There are no details yet on how the tax will be collected, nor if it applies to cruise ship visitors or not. Typically, cruise lines pay the port a per-passenger tax already when ships visit a port.

The new tourist tax would go into effect beginning April 1, 2021, and is intended to help make up the deficit the area has seen as a result of fewer tourists visiting in 2020 due to the global health crisis.

The tourism industry in Quintana Roo have said they are against this new tax, because they fear it will lead to less tourists willing to visit and opting to go elsewhere.

A letter signed by the country manager of IATA Mexico, and Luis Noriega Benet, president of Canaero,

In a document signed by Cuitláhuac Gutiérrez Martínez, country manager of IATA Mexico, and Luis Noriega Benet, president of National Air Transport Chamber (Canaero), asked to reconsider this proposal contemplated in the 2021 tax package.

Quintana Roo is located on the eastern portion of the Yucatan peninsula, and two popular cruise ports are within the state.  The other port in Mexico that Royal Caribbean cruise ships visit, Progreso, is in the state of Yucatan.

The number of cruise passengers that visited Cozumel has steadily grown over the last few years, and saw 4.57 million passengers in 2019. 

The island is the third-busiest cruise ship port in the world, and is visited by about 1,250 cruise ships each year.

Read moreThings to do in Cozumel on your Royal Caribbean cruise

In November 2019, Cozumel announced its first tax on cruise ship passengers with a 65 cent per passenger tax to pay for security, environmental and civil defense projects.

Royal Caribbean Post Round-Up: December 27, 2020

In:
27 Dec 2020

Happy New Year! Before we pop champagne and toast to a better year next year, we have a look back at all the Royal Caribbean news from this week to share.

Earlier this week, The Port of Galveston said they have been told by Royal Caribbean plans for a new cruise terminal are still a go for 2021.

During the monthly meeting of the Board of Trustees of Galveston Wharves, the Port of Galveston reported that Cruise Terminal 3 is still scheduled to begin construction in April 2021 so that it can be ready to open in October 2022. 

The new Terminal 3 in Galveston will be built on 10 acres of land at Pier 10, and will be used exclusively by Royal Caribbean.

Royal Caribbean News

Royal Caribbean Blog Podcast

The 386th episode of the Royal Caribbean Blog Podcast is now available, featuring an interview with two Royal Caribbean executives discussing the legacy of Empress and Majesty of the Seas.

Royal Caribbean announced it has sold two cruise ships, and this week, Ken Rush and Raimund Gschaider join me to say farewell to Majesty and Empress of the Seas with a look back each ship's legacy.

Please feel free to subscribe via iTunes or RSS, and head over to rate and review the podcast on iTunes if you can! We’d appreciate it.

New RCB Video: Top 8 things people that cruise a lot say all the time!

Have you subscribed to the Royal Caribbean Blog YouTube Channel? We share some great videos there regularly, all about taking a Royal Caribbean cruise! This week, we are sharing our latest video — Top 8 things people that cruise a lot say all the time! — and don’t forget to subscribe here.

Quantum of the Seas Live Blog

Did you know this week we have a live blog running from the only Royal Caribbean cruise ship sailing right now?

Our friends at Singapore Cruise Society are on Quantum of the Seas and sharing daily updates from the ship.

You can catch up on what it's like to be on a cruise ship with all of their updates:

Report: Indian cruise line is new owner of Empress of the Seas

In:
27 Dec 2020

When Royal Caribbean announced it had sold Empress of the Seas, it did not say who bought it, but we might have an answer now.

An Indian cruise line, Cordelia Cruises, shared a message from its CEO to announce it has acquired Empress of the Seas.

The message was posted by Cordelia's CEO Jurgen Bailom, It gives me immense pleasure to inform you that Waterways Leisure Tourism Pvt Ltd. that recently acquired over the Jalesh Cruises brand, has decided to further capitalize the immense potential of cruising by entering in the Indian market with the Empress of the Seas, that belonged to the global giant Royal Caribbean International until recently. "

"With an individual capacity of 2,000 passengers, she has sailed many coastlines and high seas in her glorious past. I look forward to your support in continuing the legacy of Jalesh Cruises in upholding the spirit, culture, and value of "Incredible India" and being the evangelist of Joy by curating memorable cruise holidays that delight customers."

Read moreRoyal Caribbean and fans say goodbye to two cruise ships

Thanks to unofficial website CrewCenter for spotting the news.

The announcement includes a photoshopped image of Empress of the Seas with the new logo onboard.

Royal Caribbean has only said it sold the ship (and Majesty of the Seas) to "an undisclosed party, based in Asia-Pacific."

The message had no mention of Majesty of the Seas, which leaves its new owner still unknown.

Mr. Bailom's message did say they are working on adding a second ship to the cruise line, but provided no further details.

Empress of the Seas was launched in 1990 (then known as Nordic Empress) by Royal Caribbean following the acquisition of Admiral Cruises.  She was designed specifically for the short cruise market, offering 3- and 4-night cruises to the Bahamas.

Empress went on to offer cruises to a number of destinations and accruing a series of accolades over the years.  She was the  first cruise ship to sail out of Cape Liberty in Bayonne, New Jersey when Royal Caribbean opened the terminal in 2004.  She was Royal Caribbean's first cruise ship to visit Cuba in 2017.

Read more: Two Royal Caribbean executives share stories from Empress and Majesty

Royal Caribbean International President and CEO Michael Bayley lamented the loss of these classic ships, and their impact on the company.

"Empress and Majesty of the Seas made indelible marks on the cruise industry with their revolutionary design and size. Touted as the cruise industry’s most groundbreaking ships when they were introduced, they continued to make history throughout their more than three decades of service."

"Saying goodbye to these two beloved ships is a major moment in Royal Caribbean’s history – one that is difficult but necessary. With plans for new, innovative ships to join our fleet in the upcoming years, we look forward to our guests and crew continuing to make new memories with us."

Photos: Royal Caribbean cruise ship celebrates Christmas at sea

In:
25 Dec 2020

Merry Christmas! While most of us are unable to be on a Royal Caribbean cruise this year, I wanted to share a look at some of the Christmas fun aboard the only cruise ship in the fleet sailing right now.

Quantum of the Seas is sailing a 4-night "cruise to nowhere" from Singapore, and the ship is celebrating Christmas at sea. Our friends at Singapore Cruise Society are onboard and shared photos of the goings on during the holiday.

Royal Caribbean decorates its ships quite nicely for the holidays, and each ship has a different look and feel for this special time of the year.

Christmas decorative fruit in the Windjammer

Santa meeting guests in Two70

Read moreHow Royal Caribbean celebrates Christmas and New Years holidays on its cruise ships

More Christmas desserts in the Windjammer

Special Christmas cocktails

Crew hosting trivia with santa hats on

Tonight's Christmas dinner menu in the main dining room

All the crew members getting into the Christmas spirit

Be sure to follow along with our live blog going on this week from Quantum of the Seas!

Royal Caribbean files motion to keep volcano eruption lawsuits in Australian courts

In:
24 Dec 2020

As some of the guests on the White Island volcano shore excursion pursue legal action against Royal Caribbean for having offered the tour, the cruise line has asked the Australian government to have the cases heard there, and not in the United States.

A couple from the United States, Ivy and Paul Reed, filed a lawsuit in Miami after they were severely burned when the White Island volcano erupted while they were on a shore excursion there. Australians Marie and Stephanie Browitt have also filed a lawsuit in the US against the cruise line.

Royal Caribbean believes the ticket contract governing the voyage means courts in the Australian state of New South Wales are the only venue that can hear disputes over the incident.

On December 9, 2019, the White Island volcano erupted while tourists were visiting, including some on a shore excursion. The natural disaster killed 22 people, along with 25 additional injuries. Among the dead are Marie Browitt’s husband, Paul, and daughter, Krystal. 

Ovation of the Seas was visiting the port of Tauranga, a coastal city about 90 km (56 miles) from White Island.

A number of Royal Caribbean guests were touring the volcano on the day of the eruption.

The lawsuit alleges that Royal Caribbean was aware, or should have known, the volcano was dangerous but offered the tour anyway.

The Reeds and the Browitts have filed separate lawsuits in the US against Royal Caribbean, seeking damages for the disaster. The lawsuits are made under Florida’s wrongful death laws.

Royal Caribbean claims that both the Reeds and the Browitts are bound by ticket terms and conditions that restrict any legal action to the New South Wales courts, and that the legal cases filed in the United States should not move forward.

An Australian lawyer for the Browitts, Peter Gordon, claims the family never got a contract, "didn’t get a contract that said anything about where suits should be litigated."

Royal Caribbean CEO offers holiday message of hope to guests

In:
23 Dec 2020

Royal Caribbean International President and CEO Michael Bayley offered cruisers a Christmas message of hope and gratitude.

Christmas and New Years is right around the corner, and Mr. Bayley sent an email to Crown and Anchor Society guests to wish them a good holiday season that centers on two common themes.

Mr. Bayley believes the words "hopeful" and "grateful" are key phrases that apply to what has happened this year.

First and foremost, Mr. Bayley thanked past cruisers for their loyalty to the cruise line that has served as motivation for the company, "your encouragement and enthusiasm for cruising has kept us going."

Of course, everyone wants to know when cruises might actually restart and the "hopeful" nature of his message spoke to the New Year's resolution that Mr. Bayley says Royal Caribbean is committed to seeing through, "We are hopeful for the future of Royal Caribbean International."

Your confidence in us, along with the hard work of our employees and partners around the world, will soon get us back to what we love to do. Cruising the oceans of the world and having your smiling faces onboard again is one New Year's resolution we plan to keep."

The email sent to guests includes a special video message from Royal Caribbean's cruise ship captains and crew ambassadors.

"They miss being onboard with you even more this time of year — so they’ve put together a special video with their best wishes."

Lastly, Royal Caribbean shared the recipe for a holiday cocktail they think will be great to enjoy this year, the cranberry margarita.

The recipe combines a Thanksgiving staple—cranberry—with the sweetness of honey to create a refreshing and vibrant drink.

 

Ingredients:

  • 2 ounces tequila
  • 3/4-ounce fresh lime juice
  • 2 teaspoons cranberry sauce or jam
  • 1 teaspoon honey
  • Brown sugar-rimmed martini glass
  • Lime wheel as garnish

Directions:

  • Combine all ingredients in a cocktail shaker and shake vigorously.
  • Strain into the sugar-rimmed glass, then top with a lime and enjoy!

Royal Caribbean sold two smaller cruise ships with enormous legacies

In:
23 Dec 2020

It's still hard to believe we will say goodbye to Majesty of the Seas and Empress of the Seas.

Royal Caribbean announced last week it had sold two cruise ships signaling the end of an era for ships that had blazed a trail for the cruise line.

While eclipsed by larger ships these days, when both ships debuted in the early 1990s, they set the tone for the entire cruise industry with their new onboard amenities and enticing itineraries.

In announcing their departure, Royal Caribbean International President and CEO Michael Bayley said these vessels "made indelible marks on the cruise industry," and many cruise fans and cruise executives are mourning the loss of these epic ships.

To commemorate the role both ships played in taking Royal Caribbean from a somewhat still upstart cruise line into a new era of cruise vacations, I offer this look back at what made each ship special.

Empress of the Seas instant impact

Empress of the Seas (then known as Nordic Empress) joined Royal Caribbean first in 1990, and was the result of Royal Caribbean acquiring Admiral Cruises in 1988. 

More importantly, Empress was designed for the short cruise market, which is a concept that did not exist at the time. Most cruises were a week long, but Royal Caribbean wanted a tempting choice for consumers who were looking for weekend getaways to the Bahamas.

Raimund Gschaider is Royal Caribbean's Vice President of Hotel Operations today, but in 1991 he was the restaurant manager on Nordic Empress and he remembers vividly the immediate impact Empress had on the cruise market when she debuted.

"When she hit the market, she was it. It was just such a vibrant, such a party, such an exciting time to be for cruising in general."

While Empress was initially designed for short Bahamian cruises, she quickly became a hit anywhere Royal Caribbean sent her, offering cruises from Port Canaveral, San Juan and even New York.

Mr. Gschaider recalls how different a cruise to Bermuda was on Empress because of the fact she was small enough to visit the city of St. George's.

"St. George's has this really nice, very small harbor. And you get in and the entrance, it's literally you can touch either side, the rocks on either side when the ship goes in and you're in a very different part of Bermuda."

Read moreRoyal Caribbean and fans say goodbye to two cruise ships

A trio of icons with Majesty of the Seas

Just like Empress, Majesty of the Seas and her sister Sovereign Class ships had an immediate impact on the cruise industry as well.

Known as the first "mega ships", Majesty of the Seas was the last of three Sovereign Class vessels to be built and Ken Rush, Royal Caribbean's Director of Entertainment Activities & Media Operations always felt the public areas on Majesty were a big hit with guests.

"When they built the Sovereign class and these three sisters, the Majesty, I have a lot of fond memories about it because I love the layout," Rush said as he looked back on Majesty. "These ships really gave us ideas for our future ships. We learned a lot from those ships."

Majesty of the Seas had the iconic Centrum area with glass elevators, sweeping staircases and fountains in marble pools, which was a brand new idea for the time. The ship's theater was significantly larger than on other ships, which meant the production shows brought an entirely new kind of entertainment to cruising.

Mr. Gschaider thinks ships like Majesty set the pace for the cruise line going forward, "The Majesty...certainly took cruising to a new level in the early nineties and set up Royal Caribbean."

Another first for Majesty of the Seas which was the first cruise ship to introduce the concept of a full ship charter, which has since become so important to Royal Caribbean's bottom line.

Read moreA last look at Royal Caribbean's Majesty of the Seas

Trailblazing throughout their lifetime

Certainly both ships established their legacy early in the 1990s when they debuted, but their firsts were not limited to the last decade of the 20th century.  Empress and Majesty of the Seas also hold the distinction of being the only two ships to ever visit Cuba.

Empress of the Seas was brought back to Royal Caribbean after being a part of Pullmantur Cruises, and her sailings to Cuba brought about a new chapter in Caribbean cruising.

Shortly thereafter, Majesty of the Seas would also offer cruises to Cuba and for a short period of time, were the hottest cruise ticket around.

Mr. Gschaider believes the foresight to design and build cruise ships like Majesty and Empress were so important for their longevity, "Those ships have such good structure and layout and bones."

"Kudos to our executives, who have the vision to build ships with an extremely long lifespan and who can go for one or two cycles of revitalization and amplification and have the flexibility to take them into the next decade without losing a step."

Mr. Rush agreed that the viability of both ships is incredible, "The reason why these ships stay as great as they are is because of the onboard maintenance. It's just it's amazing how we keep it so fresh all the time."

Final months

After Cuba was no longer an option for American cruise lines, both ships were left without an obvious role in a world of giant cruise ships.

Majesty of the Seas was moved arround a bit, but ended her career with Royal Caribbean offering cruises from New Orleans.

Mr. Rush thinks cruises from the "Big Easy" were a great fit for Majesty, "We did Mardi Gras on board and the guests were just over the moon about it. So it is a shame that it's gone because that was a great run and a great time for all of our guests."

With Empress of the Seas, Royal Caribbean looked to try something completely different and offer more intimate and longer sailings to places most other ships in the fleet never visited, including voyages down the St. Lawrence River in Canada and a return to Bermuda.

Unfortunately, plans for both ships were cut short when the cruise industry shut down in March due to the global health crisis.

In the months since, Empress and Majesty were the subject of different rumors and speculation that they would be sold to generate much-needed cash flow. In fact, Empress of the Seas was falsely reported at least two times as being sold earlier in 2020.

The ships have been sold to an undisclosed party, based in Asia-Pacific, that will release details for future sailings at a later time.

Both Mr. Rush and Mr. Gschaider shared their memories of both ships, and what they think stands out about each vessel. Listen to episode 386 of our interview with Ken Rush and Raimund Gschaider in its entirety below.

Be sure to subscribe to the RoyalCaribbeanBlog Podcast at Apple PodcastsTuneIn, and Stitcher.

Royal Caribbean launches last sale of 2020 on drink packages, wifi and more

In:
23 Dec 2020

A new sale begins today on add-on purchases for your Royal Caribbean cruise, where you can save up to 45% off onboard prices.

The Ring in the Savings sale runs between December 23, 2020 - January 6, 2021 and is valid on sailings between March 1, 2021 - December 31, 2021.

Here is what is included during the sale:

BEVERAGE: Up to 45% off

  • Classic Soda Beverage Package: 40% off onboard prices.
  • Classic Soda Beverage Package + VOOM Surf & Stream 1 Device: Discount varies by ship.
  • Dasani Water Cans: 40% off onboard prices.
  • Deluxe Beverage Package: 40% off onboard prices.
  • Deluxe Beverage Package + VOOM Surf & Stream 1 Device: 40% off onboard prices.
  • Refreshment Package: 40% off onboard prices.

SHORE EXCURSIONS: Up to 40% off

INTERNET: Up to 65% off

  • The Key: Discount varies by ship
  • VOOM Surf + Stream Voyage Package 1, 2, 3, 4 Device(s): Discount varies by ship.
  • VOOM Surf Voyage Package 1, 2, 3, 4 Device(s): Discount varies by ship. 

DINING: Up to 55% off

  • Unlimited Dining Package on 3N – 9N sailings: Discount varies by ship.

ACTIVITIES: Up to 20% off (Excludes Grandeur of the Seas)

  • All Access Ship Tour (Sailings from 4/1/21 - 12/31/21)

Gifts & Gear: Up to 50% Off (excl. Ovation & Voyager of the Seas)

  • Anniversary Decorations with Champagne
  • Happy Birthday Decorations with Chocolate Cake & Strawberries
  • Happy Birthday Decorations with Vanilla Cake & Strawberries
  • Inky Beach Set
  • Inky Beach Towel (TicTacToe)
  • Inky Travel Set
  • Red Wine and Cheese
  • Royal Caribbean Beach Towel
  • Strawberries with Champagne
  • White Wine and Cheese

PHOTO PACKAGES: Up to 70% off

  • Photo Packages: From 5 - 100 print and/or digital options: discount varies by ship. (See full terms for exclusions)
  •  Photo Package: Private Photo Session: discount varies by ship. (See full terms for exclusions)

SPA PACKAGES: Up to 30% off

  • Spa Packages: Up to 30% off onboard prices

To check if your sailing has this new offer available, log into the Cruise Planner on Royal Caribbean's web site look for any available offers. Keep in mind that not all sailings may see the sale applicable, nor are all offers significantly cheaper than previously posted.

If you spot a better discount on something you already pre-purchased, you should be able to cancel the purchase and then re-purchase the same item under this promotion.

More helpful information

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