Jump to content
Royal Caribbean Blog

Recommended Posts

On 11/22/2019 at 11:46 AM, tdcackler said:

I'll put in a good word for Kathy Geiger - Kathy is a great TA and I recommend her to all my friends.

+1. Randomly selected via the affiliate link here, she's been great so far. Repriced two cruises without asking.

I decided to try a travel agent because of organizing a small group cruise for my wife's, ummm, "29th" birthday. Not sure we will get the minimum cabins but Kathy has been very helpful in putting together a strategy and all my options. So helpful, I passed her a cruise that's just 'for us' to manage as well.

I tried to manage a group cruise on my own once, back in 2015/2016 when we got married. Dealing with the groups department... Ugh. They are your best friend until you hit the minimum booking, never heard from again. Took multiple emails and phone calls to get the simplest tasks done (like out of town bags for guests). It was a lot of hours and work. Our wedding planner doubles as an agent but didn't use her because I know people like to do it on their own... Single biggest mistake. Never again.

Link to post
Share on other sites
2 hours ago, sk8erguy1978 said:

I'll always look at prices but waiting on hold and dealing with agents who probably have not even been on a cruise... Over it. I like that I can find a deal and let someone else wait on hold. Or, waking up to an email "hey, repriced your cruise" without even asking! 

I think you nailed it.

Link to post
Share on other sites
On 2/29/2020 at 4:11 PM, Jill said:

We use Sharla at MEI. I had always booked myself in the past but this past year I moved our Symphony cruise to Sharla, booked a Mariner and just got a group of 8 to book Odyssey to Italy/Greece 2021! Sharla has a great group rate. 😁 

Hi!  Just some questions about group rates ...

1/  When you transfer to a TA and are offered group rates, do I contact only the TA for questions afterwards? 

2/ Can I still book my own shows when they open up on the cruise planner? 

3/ If I have a dining room location/special needs request, do I go through the TA only, and not RCI?

Thanks!

Link to post
Share on other sites
1 hour ago, raahc said:

1/  When you transfer to a TA and are offered group rates, do I contact only the TA for questions afterwards? 

2/ Can I still book my own shows when they open up on the cruise planner? 

3/ If I have a dining room location/special needs request, do I go through the TA only, and not RCI?

You can still book all your own shows and dining and have control of the reservation via the Cruise Planner. 

The only things you need to go through your TA for is if you want to change rooms, get a quote to upgrade/downgrade, add people to the booking, change to a different sailing date, etc. 

While your TA can assist you with the Cruise Planner and special needs request, you will still have your reservation number and be able to do all of that online.

Link to post
Share on other sites
21 minutes ago, AshleyDillo said:

You can still book all your own shows and dining and have control of the reservation via the Cruise Planner. 

The only things you need to go through your TA for is if you want to change rooms, get a quote to upgrade/downgrade, add people to the booking, change to a different sailing date, etc. 

While your TA can assist you with the Cruise Planner and special needs request, you will still have your reservation number and be able to do all of that online.

Thanks so much Ashley!  

Link to post
Share on other sites
1 hour ago, Jolly Ogre said:

+1 for Danette! Repriced our cruise, twice, without even asking, as all good TA's should do and has saved us $1400!

I think this is super important to note, that "all GOOD TA's" should do this.  We have TA (not an MEI agent), and I had to repeatedly reach out to her, to ask her to re-price when I would see others saving money on our fb group.  Once she acted like it wasn't a thing. Finally after pushing her, she did it and saved us a few hundred.   But, I am certain if I had another agent, we could have saved more.  And, she only did it after me practically begging her to do it.  She also didn't know how OBC worked.  SOOOOO, I have learned a lesson! I will only use a TA in the future who comes recommended from this blog!!

Link to post
Share on other sites
4 hours ago, Lovestotravel said:

I think this is super important to note, that "all GOOD TA's" should do this.  We have TA (not an MEI agent), and I had to repeatedly reach out to her, to ask her to re-price when I would see others saving money on our fb group.  Once she acted like it wasn't a thing. Finally after pushing her, she did it and saved us a few hundred.   But, I am certain if I had another agent, we could have saved more.  And, she only did it after me practically begging her to do it.  She also didn't know how OBC worked.  SOOOOO, I have learned a lesson! I will only use a TA in the future who comes recommended from this blog!!

You're not wrong, and it's why I always try to explain how not all TAs are the same.  

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...