Pooch Posted August 27, 2022 Report Share Posted August 27, 2022 1 hour ago, Klinkor said: When I tried to call Danette it took me to a call center that had nothing to do with MEI travel. Has she switched jobs? Does anyone have an MEI agent they would recommend today. When I requested an Mei agent through the website they gave me one but she is very non-responsive and I seem to be doing more work than she is. Danette left MEI a couple of years ago. I was then moved to Emily. Now she’s leaving too. IS IT ME?!?!?! Sharla 1 Quote Link to comment Share on other sites More sharing options...
dmattinson Posted August 28, 2022 Report Share Posted August 28, 2022 3 hours ago, Klinkor said: When I tried to call Danette it took me to a call center that had nothing to do with MEI travel. Has she switched jobs? Does anyone have an MEI agent they would recommend today. When I requested an Mei agent through the website they gave me one but she is very non-responsive and I seem to be doing more work than she is. Me too…I mean, the one I’m working with does respond but seems like they may have a professional day job that occupies time. I get it but when I ask about a pricing adjustment and they say that they have a bunch of e-mail alerts they just haven’t been able to get to yet, I wonder how much I may be missing if I wasn’t repricing my sailings every day or two? Pattycruise 1 Quote Link to comment Share on other sites More sharing options...
NJCruisers Posted August 31, 2022 Report Share Posted August 31, 2022 I filled out the contact us link on the Blog but haven't heard from anyone from MEI in 2 days. I reached out to @Sharla directly after hours last night via email and hope to hear from her today. So many people speak highly of her and I'm so excited to start planning our cruise ellcee 1 Quote Link to comment Share on other sites More sharing options...
Sharla Posted August 31, 2022 Report Share Posted August 31, 2022 4 hours ago, NJCruisers said: I filled out the contact us link on the Blog but haven't heard from anyone from MEI in 2 days. I reached out to @Sharla directly after hours last night via email and hope to hear from her today. So many people speak highly of her and I'm so excited to start planning our cruise Someone will definitely contact you soon if they haven't already! I am not able to take new clients right now so it will be given to someone who is. We are all dealing with so much pent up demand! ellcee and FloatyBoaty 2 Quote Link to comment Share on other sites More sharing options...
Sharla Posted August 31, 2022 Report Share Posted August 31, 2022 On 8/27/2022 at 7:21 PM, Pooch said: Danette left MEI a couple of years ago. I was then moved to Emily. Now she’s leaving too. IS IT ME?!?!?! Definitely not! Pooch 1 Quote Link to comment Share on other sites More sharing options...
JR&EM Posted August 31, 2022 Report Share Posted August 31, 2022 We ben using Michelle for a few years now and she has ben fantastic.. WAAAYTOOO and teddy 1 1 Quote Link to comment Share on other sites More sharing options...
sammy79 Posted August 31, 2022 Report Share Posted August 31, 2022 4 hours ago, Sharla said: Someone will definitely contact you soon if they haven't already! I am not able to take new clients right now so it will be given to someone who is. We are all dealing with so much pent up demand! I’m just glad I got in before you stopped accepting new clients! Sharla 1 Quote Link to comment Share on other sites More sharing options...
Kathleen Posted August 31, 2022 Report Share Posted August 31, 2022 9 minutes ago, sammy79 said: I’m just glad I got in before you stopped accepting new clients! Me too! Sharla 1 Quote Link to comment Share on other sites More sharing options...
NJCruisers Posted September 1, 2022 Report Share Posted September 1, 2022 6 hours ago, Sharla said: Someone will definitely contact you soon if they haven't already! I am not able to take new clients right now so it will be given to someone who is. We are all dealing with so much pent up demand! Yes, I spoke with Nancy this afternoon and she's been very helpful. Thank you for your response Sharla 1 Quote Link to comment Share on other sites More sharing options...
Jolly Ogre Posted September 1, 2022 Report Share Posted September 1, 2022 So just to show how on the ball my MEI agent @michelle is, she sent me an e-mail reminder about final payment 2 weeks ahead of time. Way to go MEI!!!! teddy, WAAAYTOOO and michelle 2 1 Quote Link to comment Share on other sites More sharing options...
CharmMicah68 Posted September 1, 2022 Report Share Posted September 1, 2022 Selfish plug for our MEI agent. She IS FANTASTIC! Jenn Greene Travel Planner Affiliated with MEI & Mouse Fan Travel p: 443-499-2168 w: www.mei-travel.com e: [email protected] Journeys with Jenn Sharla, Neesa, teddy and 4 others 7 Quote Link to comment Share on other sites More sharing options...
FionaMG Posted September 1, 2022 Report Share Posted September 1, 2022 1 hour ago, CharmMicah68 said: Selfish plug for our MEI agent. She IS FANTASTIC! And why not? People tend to be far more ready to complain when things go awry than to praise when everything runs smoothly! teddy, CharmMicah68 and Neesa 3 Quote Link to comment Share on other sites More sharing options...
Scott B Posted September 1, 2022 Report Share Posted September 1, 2022 I just booked our first cruise with Lauren Sullivan at MEI Travel. She has been wonderful! She is so patient in answering my many questions and helping me make decisions - and as a cruising newbie I have needed lots of help! WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
fireclan Posted September 1, 2022 Report Share Posted September 1, 2022 2 hours ago, CharmMicah68 said: Selfish plug for our MEI agent. She IS FANTASTIC! Jenn Greene Travel Planner Affiliated with MEI & Mouse Fan Travel p: 443-499-2168 w: www.mei-travel.com e: [email protected] Journeys with Jenn Our agent too! WAAAYTOOO and CharmMicah68 1 1 Quote Link to comment Share on other sites More sharing options...
Pooch Posted September 1, 2022 Report Share Posted September 1, 2022 Emily handed us over to Melissa who, as it turns out, lives maybe 10 minutes from me. Poor woman, in the middle between my brother & I. He sends her an email & CCs me. I text him everything he did wrong & email Melissa with the REAL information. She emails us both back. He gets it all wrong again, more emails! Emily learned to funnel everything through me. I guess Melissa will too. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
Pooch Posted September 1, 2022 Report Share Posted September 1, 2022 Yes Raye, I imagine Melissa is confused too! WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
Jenn Greene Posted September 1, 2022 Report Share Posted September 1, 2022 6 hours ago, fireclan said: Our agent too! Hi Tina!!! Quote Link to comment Share on other sites More sharing options...
Jenn Greene Posted September 1, 2022 Report Share Posted September 1, 2022 9 hours ago, CharmMicah68 said: Selfish plug for our MEI agent. She IS FANTASTIC! Jenn Greene Travel Planner Affiliated with MEI & Mouse Fan Travel p: 443-499-2168 w: www.mei-travel.com e: [email protected] Journeys with Jenn THANK YOU SO MUCH!!! CharmMicah68 1 Quote Link to comment Share on other sites More sharing options...
fireclan Posted September 1, 2022 Report Share Posted September 1, 2022 1 hour ago, Traveljenn said: Hi Tina!!! Hey Jenn! I'm on your side of the bridge today! Hope the fair went well. Jenn Greene 1 Quote Link to comment Share on other sites More sharing options...
WoodsTravels Posted September 7, 2022 Report Share Posted September 7, 2022 New to this RCCL. reading all the great info on this MEI. Are they a really good agency? Should DH and I use a TA for our future cruise? We have never really used one, just always booked them on our own. They sound wonderful. Any advice would be greatly appreciated. Quote Link to comment Share on other sites More sharing options...
USCG Teacher Posted September 7, 2022 Report Share Posted September 7, 2022 5 hours ago, WoodsTravels said: Are they a really good agency? Yes! 5 hours ago, WoodsTravels said: Should DH and I use a TA for our future cruise? Good God yes! teddy, michelle, Snotarni and 1 other 3 1 Quote Link to comment Share on other sites More sharing options...
AandD Posted September 7, 2022 Report Share Posted September 7, 2022 5 hours ago, WoodsTravels said: New to this RCCL. reading all the great info on this MEI. Are they a really good agency? Should DH and I use a TA for our future cruise? We have never really used one, just always booked them on our own. They sound wonderful. Any advice would be greatly appreciated. We use a TA from different company even though MEI sounds great. TAs are great. Best price for a cruise ? I dont know, he takes care of us and dont worry about it. WoodsTravels, USCG Teacher and sammy79 3 Quote Link to comment Share on other sites More sharing options...
NJCruisers Posted September 8, 2022 Report Share Posted September 8, 2022 I've been working with one for the first time and she's been great for the cruise portion. I was under the impression MEI would be able to help with airfare but I'm told only if I book through RC so that part has been a disappointment. We are taking a one way cruise so trying to figure our flights is confusing. We also need help with figuring out where to stay afterwards and those flights home. Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted September 8, 2022 Report Share Posted September 8, 2022 25 minutes ago, NJCruisers said: I've been working with one for the first time and she's been great for the cruise portion. I was under the impression MEI would be able to help with airfare but I'm told only if I book through RC so that part has been a disappointment. We are taking a one way cruise so trying to figure our flights is confusing. We also need help with figuring out where to stay afterwards and those flights home. Travel agents make nothing from booking flights, so it's kind of like asking them to work for free. michelle 1 Quote Link to comment Share on other sites More sharing options...
NJCruisers Posted September 8, 2022 Report Share Posted September 8, 2022 13 hours ago, SpeedNoodles said: Travel agents make nothing from booking flights, so it's kind of like asking them to work for free. Thank you for clarifying that, I had no idea. Just from researching (not only this board) I've seen people say that TA's take care of everything so I just thought that meant the entire vacation. I love researching trips and learning all I can but I'm not so great with figuring out flights for different couples from different states. Luckily I have a daughter that travels much more than I do to help me with the process SpeedNoodles 1 Quote Link to comment Share on other sites More sharing options...
MHW Posted October 18, 2022 Report Share Posted October 18, 2022 If I can piggyback on this topic...I found MEI from being a lurker on this site and contacted them about a cruise we want for next year. The issue is that we have NextCruise certificates to use or they will expire in a month. The agent, who has been terrific so far, said that I can book the cruise and transfer it to her and she will see if she can place us under their group booking which would save hundreds of dollars. But she cannot be sure that she can put us in the group booking until AFTER we make the transfer. At that point we would then be getting the higher rate and the booking would be with an agent and not mine any longer. I see so many people here saying it is a no brainer to use a TA, regardless of rates or OBC or whatever, but what benefit is there really? Seems most are saying the benefit comes in only if there is a problem. I research the booking, make the booking, book my own flights, even when giving up the reservation, so I am confused. Not being a jerk, seriously trying to see what would be the benefit. Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted October 18, 2022 Report Share Posted October 18, 2022 50 minutes ago, MHW said: but what benefit is there really? A good TA is like a good insurance policy. You likely won't need your TA after the cruise is booked, but if something goes wrong, a good TA can really help whereas a bad TA can put you in a bind. WAAAYTOOO, Matt, teddy and 1 other 4 Quote Link to comment Share on other sites More sharing options...
teddy Posted October 18, 2022 Report Share Posted October 18, 2022 Our travel agent is our advocate. A couple examples: Over the course of our very short cruising life, we’ve had three instances of cruises canceled by Royal/ships changed and done price protected moves to different ships. It was really nice to have her looking out for our best interest and making sure we didn’t end up with a higher final bill as well as keeping the same cabin category and location. ……then there was the whole pandemic thing that she got us through through without even a hiccup. Snotarni, MHW and WAAAYTOOO 3 Quote Link to comment Share on other sites More sharing options...
Snotarni Posted October 18, 2022 Report Share Posted October 18, 2022 On 11/21/2019 at 7:02 PM, TJ! said: Use Kelley Hardy! I booked my very first cruise with my very first TA. Both have not disappointed! Kelley is AWESOME!!! We are sooooo happy that we get to work with her!!! Quote Link to comment Share on other sites More sharing options...
Mike T Posted October 18, 2022 Report Share Posted October 18, 2022 We just booked with MEI and Kathy Geiger was great! Our first time using MEI... I asked a ton of questions and she responded to every one of them.Kathy Geiger| [email protected] - (509) 531-6500 Quote Link to comment Share on other sites More sharing options...
MHW Posted October 18, 2022 Report Share Posted October 18, 2022 Well I emailed aback and forth with the MEI travel agent that I was assigned, Amanda Boardwine, and she got us a great rate! So if things go well with this trip then we will continue to use her, thanks for the advice. Jenn Greene 1 Quote Link to comment Share on other sites More sharing options...
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