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Shari3

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About Shari3

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    Emerald

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  1. I have just left myself one FCC and have requested returns on my other cancelled cruises. The fact that you can only use one FCC toward each cruise is very limiting and I do not want to get stuck with them.
  2. In answer to your first question I did. My travel agent took care of it for me. Saved quite a bit of money. All done within a day. Use MEI.
  3. In hindsight I totally agree with you. I should have cancelled my planner purchases first. But that doesn’t excuse Royal for trying to be slick and holding onto my money.
  4. I did mind that they did this because it interfered with me using a full FCC toward my balance. And I really didn’t want them to hold my money for another year.
  5. Yes I have that confirmation email. I called them and they are going to fix it and refund my credit card. Smooth move on their part trying to hold onto my money!
  6. I received my new invoice from Royal today for a cruise I lifted and shifted. I was told that my original cruise planner items would be refunded to my original form of payment. Instead they credited them to the balance owed on my cruise over a year away. Final payment on this cruise isn’t due until next June. Now Royal has over $1000 of my money I was expecting to be refunded to my credit card. Has this happened to anyone else??
  7. Why can’t I use more than one FCC toward my future cruise? It’s money I already gave Royal and I feel like we should be able to use it any way we like.
  8. Good thinking! So if I understand correctly, I could book a non refundable cruise before Aug 1st for anytime until April 2020 and if I were to cancel before final payment due date I could just get my deposit back as an FCC? Pretty clever.
  9. I swapped a person and the cruise planner purchases automatically switched to the new name
  10. Everything else is there, just not Giovannis....staying hopeful...
  11. It’s not showing up for my December Grandeur sailing either.
  12. It’s available on my September 2021 Oasis booking I’m confused.
  13. +100. Michelle is awesome!
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