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On 3/6/2020 at 3:24 AM, SPS said:

Have you cruised with those other companies during a potential global pandemic?

Yep. Last month for my sons 18th. Princess cruises. They were brilliant. It was just the three of us. My nubby ave I took him as his gift. 
This big cruise with RC is my parents last hoorah as they are both very sick. We’ve saved like crazy for it. Have been told by the travel agent since my post that we will not be refunded if we cancel. 

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6 minutes ago, Cruiser nic said:

Yep. Last month for my sons 18th. Princess cruises. They were brilliant. It was just the three of us. My nubby ave I took him as his gift. 
This big cruise with RC is my parents last hoorah as they are both very sick. We’ve saved like crazy for it. Have been told by the travel agent since my post that we will not be refunded if we cancel. 

They will offer future cruise credits though, I just had to do so for my elderly mom and aunt as this was the same situation and they cannot get doctors clearance.  Since I purchased the fares the rep advised the credit would be in my name. 

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On 3/6/2020 at 1:28 AM, YOLO said:

@Cruiser nic  Hello and welcome to the RCB forums!  I am sorry for the trouble you are having.  What are you looking to do?  Do you want to cancel and get your money back?  When is your cruise?  What did RCL say when you called?  Did you ask them what would happen if your airline cancels your flight?  Please let us know.  I am cruising this Sunday and am quite nervous.  Any and all information would be helpful.  Thanks...

They said if we don’t go we don’t get our money back. we can go and risk getting the virus and don’t get to go to the Scheduled ports from the itinerary booked. No compensation offered what so ever! The ports of Lifou, isle of pines and Mare are all closed. 

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2 hours ago, Cruiser nic said:

They said if we don’t go we don’t get our money back. we can go and risk getting the virus and don’t get to go to the Scheduled ports from the itinerary booked. No compensation offered what so ever! The ports of Lifou, isle of pines and Mare are all closed. 

I think you need to call back again.  This is most likely not correct.  Royal is offering Future Cruise Credits for anyone who wants to postpone their cruise.

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I thought about starting a new thread for my question but I guess this one will work since it is related to COVD-19.

My wife and I are currently scheduled to leave March 26 on a 4 night sailing to Cozumel on Brilliance of the Seas. With all of the recent issues in the news about cruising we were wondering how often Royal is currently testing their crew members for the virus since most of them are not US residents. Does anyone know? 

Also for those of you that have sailed in the past couple of weeks or are currently sailing what have you seen that helped set your mind at ease about going through with your cruise? I hope that @CHRIS WONG will chime in to let us know what he is seeing on Oasis. 

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I thought I would just share something that is brewing in  our universe.

Dan works for the Navy at a big government site. They are being very proactive with possible isolation scenarios, alternate working environments etc.; very positive and proactive.

One of the things that they are currently strongly enforcing is the requirement that anyone visiting ANY foreign country must now get prior permission to do so.  This has always been a kind of "rule" where cleared personnel must advise the government of proposed foreign travel, but frankly, Caribbean countries visited during cruises have never been destinations of scrutiny and it was simply a formality.  Not so, now.

So, there is a possibility that #1, they would disapprove any "request" to visit any of the countries on our cruise itineraries or #2, that once we returned, he could be subject to self quarantine for a period of time.  Obviously, #1 is a hard down show stopper.  End of story.  Done.  #2 isn't a huge deal if they permitted him to work from home (which is one of the self isolation plans already in development).  However, there could be ramifications of total self quarantine; things that we just aren't thinking of at the moment.  I have not heard of anyone being refused clearance to go on a cruise YET.  It's just a new complication that we have to consider, going forward.

So while we are 100% #stillgoing at this time, it may be taken out of our hands if the government feels that ANY travel outside of the US becomes problematic.

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3 minutes ago, Dimension said:

That is interesting that the government has not yet stopped personal from traveling to the Caribbean considering that in the news briefing the other day they stated that citizens should hold off on cruising.  

I agree.  I have a sick feeling it is coming but don't tell anybody.  

😉

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31 minutes ago, Dimension said:

I thought about starting a new thread for my question but I guess this one will work since it is related to COVD-19.

My wife and I are currently scheduled to leave March 26 on a 4 night sailing to Cozumel on Brilliance of the Seas. With all of the recent issues in the news about cruising we were wondering how often Royal is currently testing their crew members for the virus since most of them are not US residents. Does anyone know? 

Also for those of you that have sailed in the past couple of weeks or are currently sailing what have you seen that helped set your mind at ease about going through with your cruise? I hope that @CHRIS WONG will chime in to let us know what he is seeing on Oasis. 

Our cruise (same ship, same itinerary) was scheduled for April 9 and we cancelled, since the CDC's recommendations are very clear: no cruise ships, especially if you're over 60. We're in our 80's and there was no question that we're at risk. I had no problem cancelling and didn't lose a penny (only the cancellation fee of $100). We're getting a cash refund for part of the cost and future cruise credits (FCC's) for the rest, and are already talking to our TA to schedule an identical cruise at a later date.

I really don't mind dying, I just don't want to suffer – and being confined to a cabin for 2 weeks and having a fatal pneumonia both strike me as suffering. So, why opt for it, when there's a choice? Wouldn't you rather go later?

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2 minutes ago, tiny blonde said:

Our cruise (same ship, same itinerary) was scheduled for April 9 and we cancelled, since the CDC's recommendations are very clear: no cruise ships, especially if you're over 60. We're in our 80's and there was no question that we're at risk. I had no problem cancelling and didn't lose a penny (only the cancellation fee of $100). We're getting a cash refund for part of the cost and future cruise credits (FCC's) for the rest, and are already talking to our TA to schedule an identical cruise at a later date.

I really don't mind dying, I just don't want to suffer – and being confined to a cabin for 2 weeks and having a fatal pneumonia both strike me as suffering. So, why opt for it, when there's a choice? Wouldn't you rather go later?

My wife and I are in our mid 40s but my wife is missing her spleen due to an accident. We are considering cancelling but if we go that route we will most likely be out around $250 to start with and from your posting another $100 from RC for a cancellation fee. That $250 is hotel, parking, and 3rd party excursion. I thought that RC's current cancellation policy was a 100% refund but from what you stated it is minus $100 bring my total now up to around $350. That is almost half the cost of the cruise itself since we booked it early 2019.

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I think you are making the right choice.  We are going on Symphony in 3 days, but we are in our 40's with kids in our teens and early 20's.  If we were older or if we were bringing our parents we wouldn't take the chance.  I think things are way overblown but older people are at much more risk.  Enjoy your future cruise when this dies down!

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15 minutes ago, Dimension said:

My wife and I are in our mid 40s but my wife is missing her spleen due to an accident. We are considering cancelling but if we go that route we will most likely be out around $250 to start with and from your posting another $100 from RC for a cancellation fee. That $250 is hotel, parking, and 3rd party excursion. I thought that RC's current cancellation policy was a 100% refund but from what you stated it is minus $100 bring my total now up to around $350. That is almost half the cost of the cruise itself since we booked it early 2019.

 

14 minutes ago, WAAAYTOOO said:

I am also confused by the $100 loss.  It was also my understanding that the FCC/refund was 100% of the costs.  Is there maybe an Agency charge involved ?

The cancellation fee might have been charged by the travel agency (CruisesOnly.com). In my experience, hotels will allow cancellation >48 hours.

I am impressed that you got a cruise for 2 for only around $700!  It cost me closer to $1200. That speaks well for booking as far in advance as possible.

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18 minutes ago, tiny blonde said:

 

The cancellation fee might have been charged by the travel agency (CruisesOnly.com). In my experience, hotels will allow cancellation >48 hours.

I am impressed that you got a cruise for 2 for only around $700!  It cost me closer to $1200. That speaks well for booking as far in advance as possible.

I think the cancellation fee is absolutely from cruises only.. Royal is not charging anyone a $100 cancellation fee.. 

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