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shaydav19

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Everything posted by shaydav19

  1. I’m in no way looking for a freebie. I’m only asking that they allow me to use the base gates that I paid for for myself or other family members who are still willing to cruise, instead of “sticking to their rules” when those two fares were for two women over 70 who have been advised by their doctors that they will not clear them to ever cruise again. No freebies here for anyone except RCCL
  2. I feel the same way. Royal is not being loyal to patrons. But I will tell you I was attacked for saying the same in another topic
  3. I purchased a cruise on the anthem for 7 family members, two who are over 75 mom and aunt. When this whole issue came up doctor advised they could not travel, requested FCC and spoke to rep Brittany who confirmed I COULD HAVE THE CREDITS TRANSFERRED TO MY FUTURE BOOKINGS BECAUSE I PAIF FOR EVERYTHING. But that wasn’t true. Is that enough responsibility for you?
  4. Independence on 08/22/20 is $65 per person per day
  5. Sorry for you as RCCL is too money hungry to be flexible on this, when they require nothing but flexibility from us!
  6. I just called and cancelled my Aug. 22, 2020 cruise. I hope for everyone that cruising will resume 08/01/2020 but I am not willing to risk it with my family at this time. Still too many issues up in the air. Will schools require self-quarantine, will my employer, are ports going to be opened? Hopefully I will be on the Anthem 01/04/2021. Bon voyage! Grandeur of the Seas January 3, 2019 Carnival Sensation August 2019 (NEVER AGAIN) Anthem of the Seas March 15, 2020 (Boo Corona Virus!) Independence of the Seas Aug. 22, 2020 (another Boo!) Anthem of the Seas January 04, 2021 (Praying!)
  7. trust me no!!!! I am out 1088.00 because I paid for two elderly family members to take their "final family trip" (late 70's and 80's). Now doctors say they will not allow them to travel and I have fcc's in their names! No one included Richard Fain of Mr. Bayley's office has been willing to budge on this.
  8. I am in the same boat, paid in full for Independence of the Seas 08/22/2020. I was told that only the $100.00 per person deposit would be issued as an FCC and the balance would be refunded to the card used. Best of luck to you, as I know this process has all been horrible with so much misinformation.
  9. Hello all, Has anyone received C&A points for one of their canceled cruises this year? One of the members of my group did receive points for our 03/15/20 Anthem of the Seas cruise and I am trying to find out if I should call RCCL and add this to my list of issues? Since I am still waiting on thousands of dollars in refunds. Thanks in advance and hopefully will see you on the High Seas - 08/22/2020 Independence of the Seas!
  10. Sorry my friend, if you were being generous and/or like me being expedient, you WILL NOT receive the FCC although you paid it on your card. I have gone so far as to have emailed Mr. Bayley and Mr. Fain with no success.
  11. Just an FYI but I finally received FCC’s for one of our canceled cruises and once I did the math I realized they were both $10.00 short. Now $20 bucks no big deal, but times that by a fleet full of passengers and well! When I called to get them corrected the representative actually tried to give me pushback and excuses about why the base fare was different than what I was claiming. I actually had to speak to a supervisor to get it resolved. Best wishes! See you on the Seas!
  12. I hope it works out for you and yours. I’m currently driving from Missouri home to Maryland as I had to bring my daughter back from college since schools have ended early. But I intend to sit down this week and draft a letter of appeal to Richard Fain, CEO as soon as I can.
  13. Royal isn’t giving any direction because they want you to cancel! If you cancel then you only get the credit option unless you chose refundable fare. If they cancel then they have to offer cash refund or an incentive for you to take the future credit l. If you believe there are folks in your group who will no longer be able to cruise then you should hold out until Royal cancels because the future credits will ONLY be issued in the name of the passenger it was assigned to. I’ve just lost over 1,000.00 because my elderly mom and aunt will no longer be able to cruise so we used the 48 hour cancel option and now Royal will not allow me THE PERSON WHO PAID THE FARES, to apply the credits to my own future plans. Best of luck to you
  14. I’m still in shock and I’m going to lose my money because my 80 year old aunt is never going to cruise again. This is making rethink Norwegian
  15. The two Credits that I am having a problem with were for a stateroom we cancelled during the Cruise with Confidence time period so it was before Royal cancelled all sailings
  16. Yes, but unfortunately I had a total of four cabins and two we cancelled under the Cruise with Confidence which only allowed the FCC, not a full refund.
  17. Thanks so much. I have already emailed Guest Relations and I am waiting to hear. I will send the same to the others. I just cannot believe that they would just keep over 1K in funds during this time without being flexible. I already have money invested in the August Cruise but if this doesn't get resolved I think I'll be looking into Norwegian, which makes me sad!
  18. @Matt I hope everyone is healthy and safe during this trying time. I have a an FCC issue and wonder if escalation is my only recourse. I had a family vacation that I paid for in full on one credit card for 7 people. My 72 year old mom and 80 year old aunt were in one cabin that we had to cancel under the Cruise with Confidence plan because their doctors advised them to forget about cruising. I am now fighting with RCCL as they do not want to offer the FCC to me although they are fully aware that I paid for all of the bookings and that I not only intend to cruise again, but already have another cruise scheduled for 08/22/2020. Does anyone have any suggestions, work arounds or insights that could help? I really appreciate the help this blog offers. Thanks in advance. Grandeur of the Seas 01/03/2019 Anthem of the Seas 03/15/2020 (Doomed) 😞 Independence of the Seas 08/22/2020 (Hopefully)
  19. Now I have a cruise credit for two elderly women who will never cruise again and I paid for them but they won’t give me the credits! I’m so disgusted right now
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