GlowTheWeird

This is true, they couldn’t sign out out on port days. Sea days yes.

We were on HOS in August, our 11 year old could sign himself in and out of the club on his own we had to sign a permission form but after that he was good to go.

Great idea!

Same happened to us. Yes. You need to call them. Can’t do it online without a conflict popping up. Silly right!?

I noticed the pics were deleted from his twitter also...

Yah but some kids are smarter than adults 😂🤷🏼‍♀️

Yes! I had spoken to one of the crew about the same, they get time off preference the higher the ratings so I really wanted to do them right by it. I am probably over thinking it but also, I don’t like the wording of it

So my cancellation now that I read the letter was that the ship was chartered. (Disappointing to hear it may not be a dry dock, I had heard that the Enchantment was for sale tho- May be a rumor) They offered the following: Dear Travel Partner, We are reaching out to let you know that, regrettably, we have to cancel our Enchantment of the Seas June 26th, 2020 cruise, as it has been chartered. We know this news is disappointing and apologize for the impact to your clients' vacation. We want every aspect of their vacation to be enjoyable. So, we've put together some alternate options that we hope they will take advantage of. Option 1: Re-book one of the following 2020 sailings onboard Enchantment of the Seas departing from Galveston, Texas on a 5-nightWestern Caribbean itinerary May 29th or July 24thsailing to Costa Maya, Mexico and Cozumel, Mexico. June 3rd or July 1stsailing to Yucatan (Progresso), Mexico and Cozumel, Mexico. No matter what sailing you choose, we know you'll have an amazing time eating great food and visiting beautiful ports. With miles of rugged coastlines, culturally enriching tours, delicious local cuisine, and plenty of shopping options, there's a destination just for you! We are sure you'll find your perfect getaway! What they'll receive: Their original stateroom category will be price protected at the original cruise fare rate, excluding taxes, fees, gratuities, and other non-cruise fare items. They'll receive a credit to spend onboard per stateroom: $100 for Interior, Ocean View, and Balcony staterooms | $200 for Suites Plus, an additional $50 for each third or more guest to spend onboard And, they'll be reimbursed for non-refundable airline charges with receipts (up to $200 per guest for Domestic flights and up to $400 per guest for International flights). Please email their airline receipts and booking information to RoyalGuestRelations@rccl.com for review and reimbursement. You'll receive protected commission plus $50 Bonus commission. Option 2: Re-book any other Royal Caribbean International sailing and receive the following: A credit to spend onboard per stateroom: $100 for Interior, Ocean View, and Balcony staterooms | $200 for Suites Plus, an additional $50 for each third or more guest to spend onboard And, they'll be reimbursed for non-refundable airline charges with receipts (up to $200 per guest for Domestic flights and up to $400 per guest for International flights). Please email their airline receipts and booking information to RoyalGuestRelations@rccl.com for review and reimbursement. You'll receive protected commission. Option 3: If they choose to cancel, we'll be sad to see them go We will process a full refund of any paid portion of their cruise fare to the original form of payment, including any non-refundable deposits. Please note, if they choose this option, we will not provide additional compensation, including air reimbursement. You'll receive protected commission if the booking is paid in full only. It's important to us that your clients find the best vacation option. One of our destination experts will call you starting August 1st to help find their perfect cruise. If we happen to miss you, please call us back by August 15th, 2019 at 888-281-9344. If we haven't heard from you by August 15th, their reservation will be cancelled. Please note, unnamed groups with no payment applied will not qualify for the alternate options provided. Lastly, any pre-paid amenities, packages, or shore excursions will be refunded to the original form of payment within 7-10 business days. Thank you for your support and partnership. We hope your clients find another cruise vacation with us. Whether they are celebrating a special occasion or looking to explore, relax, and recharge - we have no doubt their time with us will be nothing short of amazing. We look forward to welcoming them onboard. Sincerely, Aurora Yera-Rodriguez Director of Guest Services Royal Caribbean Internationa

Our Enchantment June 2020 sailing has been cancelled, we got notification last week.

They mentioned the survey yes, but they didn’t mention giving a ‘positive rating’ so then is the truth no. Haha

This question: ‘Were you asked by any crew member onboard this voyage to provide positive ratings/reviews on this survey”. The dining crew were all sharing to make sure you do the survey but they didn’t specifically say ‘positive’. I don’t want anyone in trouble and I certainly want to give credit to everyone individually as everyone was fantastic!!!! I’m just confused as to what they are looking for here. Did they want crew to share, and will they be docked if I say no, since they said please do the survey if you were happy. Or will they be docked if u say yes. They work so hard and everyone was great!

We got the royal up email invite for our 8/4 HOS cruise on 7/25, so roughly 10 days out. Nothing worth bidding but it was at least nice to get the option. I had been waiting- and when I tried to go to the royal up site, keyed in our info it would say we don’t have any options.

Full steam ahead? Riding the waves? I’m ok with calling it anything- so excited!!!!

We are also sailing Sunday on HOS !!!!! We plan on getting there around 10am. Our check in time says 1, but no one tells me when I can or can’t board- we’ll actually they can haha but they won’t make us wait til 1:) Super exciting- only a few more days to go:) Cococay here we come!!!!!

We will be hiding some on this Sunday’s 8/4 Harmony of the Seas sailing 🙂 the X-ray machine will see a bunch of cupcake themed duckies in our bags 🙂