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Transfer of Reservation to Travel Agent Denied


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1 hour ago, AshleyDillo said:

I've also been told to not pay in full until 90 days out because often you aren't able to take advantage of price drops this way.  They don't like to refund your payment method.  You can maybe argue for onboard credit, but if you pay off the cruise early it seems as though you make things more difficult.  I'd rather sock the money away in a high-interest savings account until the 90 day mark and then I make the money off of it rather than Royal.

That's what we discovered. We paid in full on the last day (keeping my money as long as I can 🙂 ) and then the price dropped by $150/pp. We couldn't take advantage because we were paid in full. I guess it's like buying your wedding dress... once you buy it - quit shopping! Once my PIF date comes and goes, I need to quit looking. I'm still going to have a great time, and I was willing to pay that to go in the first place, why know what I'm missing? Even if it is $300. 😖

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43 minutes ago, Kerry said:

Once my PIF date comes and goes, I need to quit looking.

This is good advice to keep one's sanity....however, there is one advantage to keep tracking prices.  If the price of an upgraded cabin category drops to a point BELOW what you paid for your cabin, they will upgrade you at no cost.  They will NOT refund any money to you, but they will upgrade you so that is 1 reason to keep your eyes on the prices, even after final payment.

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27 minutes ago, WAAAYTOOO said:

This is good advice to keep one's sanity....however, there is one advantage to keep tracking prices.  If the price of an upgraded cabin category drops to a point BELOW what you paid for your cabin, they will upgrade you at no cost.  They will NOT refund any money to you, but they will upgrade you so that is 1 reason to keep your eyes on the prices, even after final payment.

...and off I go to check current prices!!!!

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4 hours ago, SteveinSC said:

My MEI rep said no dice after getting her Ops Mgr involved? Not sure where to go from there. 

So sorry to hear that Steve 😪

Your MEI rep sounds amazing though.  I just checked their website just to take a look, and not sure I have the right one.  It doesn't offer any quotes, I'd have to fill out the on-line form, is that correct?

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4 minutes ago, raahc said:

So sorry to hear that Steve 😪

Your MEI rep sounds amazing though.  I just checked their website just to take a look, and not sure I have the right one.  It doesn't offer any quotes, I'd have to fill out the on-line form, is that correct?

No complaints about the help I received. Very pleasant to interact with, and seems as though a strong attempt was made in the face of adversity. 

Yes, I used the online form, as a starting point, just to get the conversation started. I received a reply in less than an hour from the rep, and she took it from there!   

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1 hour ago, raahc said:

Your MEI rep sounds amazing though.  I just checked their website just to take a look, and not sure I have the right one.  It doesn't offer any quotes, I'd have to fill out the on-line form, is that correct?

You can fill out the big yellow form on RoyalCaribbeanBlog.com and they will contact you.

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On 9/17/2019 at 3:34 PM, SteveinSC said:

No complaints about the help I received. Very pleasant to interact with, and seems as though a strong attempt was made in the face of adversity. 

Yes, I used the online form, as a starting point, just to get the conversation started. I received a reply in less than an hour from the rep, and she took it from there!   

That's great, thank you!

On 9/17/2019 at 4:30 PM, Matt said:

You can fill out the big yellow form on RoyalCaribbeanBlog.com and they will contact you.

Thanks Matt!

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12 minutes ago, ajmp5 said:

I booked my first cruise through RCL for my honey moon without a travel agent.  What would be a benefit of using a travel agent at this point in time?  I am considering transferring my reservation to MEI, after seeing such great reviews, but wanted to know what advantages it brings at this point in time to me.

Hey,

The best advice I can give on this is either submit for a quote and get randomly assigned to an agent with us, or if you want to send me an email with a little more about you, how you like to book, and how you like to communicate, I can match you with one of our agents that responds the way you prefer.  Either way, we are happy to help!

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On 9/20/2019 at 7:05 PM, Jill said:

Sharla at MEI is trying to get my Symphony cruise moved. RCCL denied initially because I was past 60 days from booking. I’m still MONTHS away from final payment. She told me to email her the denial letter. 

 

Hey

I work on these almost daily for the agents.  Once we have the denial email, we can fight to take this over to help watch for discounts for you.  It can take a few days to hear, but happy to help.

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12 hours ago, ajmp5 said:

I booked my first cruise through RCL for my honey moon without a travel agent.  What would be a benefit of using a travel agent at this point in time?  I am considering transferring my reservation to MEI, after seeing such great reviews, but wanted to know what advantages it brings at this point in time to me.

The thing I live about using a travel agent is the service they provide that saves you time, and maybe money. So by simply transferring you may not instantly see some major shift, but here's a few things MEI typically does that you find useful....

  • Repricing when a major new sale is announced.
  • Being able to quickly and easily get price quotes for future sailings.
  • Having them deal with Royal Caribbean if/when a problem occurs.
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UPDATE #2: @AnnetteJackson reached out to me, and made another push to get my reservation transfered over to MEI, and it was successful!

Just the extra effort to transfer my reservation was above the call of duty. Kelley and Annette went above and beyond, and I appreciate it greatly. It's a relief to know that I have a heavy hitter in my corner, and I look forward to working with them. 

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