Johnny Rockets milk shake with Refreshment Package

[Brandis]

Are Johnny Rockets milk shakes included in the Refreshment Package?

[Adriana]

I do not believe they are included. Pretty sure, in fact. However, you can get a smoothie elsewhere (not the same, I know). 

[Lovetocruise2002]

In the past, they have not been.  However, this past week on FB, there were some posts implying that now they are.  So I can see where the confusion is coming from.  I however, do not have an answer.  I can find out in two weeks if no one else can confirm before that.

[Matt]

Historically the answer has been no, but, Royal Caribbean has been adamant on Facebook recently that it is indeed included.

[jce2]

If this is important to you I would recommend either carrying a copy of the above mentioned e-mail with you, or better yet write to RC yourself for clarification.

[Brandis]

This gets better all the time! On the website about the beverage packages, only the Deluxe package mentions the milk shakes, then a customer service rep and in the Facebook chat, they say it is included in both the Deluxe and the Refreshment packages. Today, I received an e-mail from RCL Germany, Reservations Dept. saying:

"Unfortunately, the milk shakes from Johnny Rocket's are not included in any beverage packages."

[Adriana]

Oj jeez! I do hope they get it figured out and settled soon for those cruising soon! I also wonder if you could just go and order the milkshake, but not a meal.

[Brandis]

57 minutes ago, Adriana said:

Oj jeez! I do hope they get it figured out and settled soon for those cruising soon! I also wonder if you could just go and order the milkshake, but not a meal.

Sure, you could always do that. Can't remember how much it costs, though, $5 or so, I guess.

[Jason.H.]

Anyone have an answer to this yet? I heard the milkshakes are included with the drink package but you had to eat at johnny rockets to order a milkshake. 

[henrysea13]

On ‎8‎/‎4‎/‎2018 at 1:11 PM, Brandis said:

This gets better all the time! On the website about the beverage packages, only the Deluxe package mentions the milk shakes, then a customer service rep and in the Facebook chat, they say it is included in both the Deluxe and the Refreshment packages. Today, I received an e-mail from RCL Germany, Reservations Dept. saying:

"Unfortunately, the milk shakes from Johnny Rocket's are not included in any beverage packages."

it has been my experience that when dealing with royal the European aussie Asian uk branches have there own sets of policies and offers this may be unique to the us where since they keep jacking the price at rockets rarely have I seen anyone in there lately this may be there way of getting people in with hopes they will buy the menu products royal does not make moves like this without a plan to increase profits to me the hamburger on the room service menu is far superior to rockets

[BobNoxious]

BUMP!    Has anyone had recent experience getting a JR milkshake with the deluxe beverage package?   Also, if you can just walk in and get one to go?

[WAAAYTOOO]

Yes. We got it on our Liberty cruise in Sept. as long as you order food, the milkshakes are included. 

[Vacation Crazy]

We were on the Harmony in Sept.  We walked up to the counter and ordered shakes to go with no problems!  

 

[Brandis]

Was this with the Deluxe Drinks Package or the Refreshment Package?

[Vacation Crazy]

We had the Deluxe drink package.  We stopped in a couple of times throughout the week to get shakes to go.   It was a nice bonus to the package.  We always left a tip as well. 

 

[KathyC]

We're getting on Serenade on Sunday.  No Johnny Rockets = no milkshakes for us.  Boooooo...

[themillennialcruiser]

Just got one on Symphony of the seas this past week with no problem!

[BermudaDice]

Plenty other people have confirmed above but just to add my experience, I was on Allure in mid-Sept and I asked the question as I wasn't sure.  Was told that it was included in the Deluxe package and you did not need to be eating at JR to get one.  We proceeded to get one on the Deluxe package.

[KathyC]

Back to report that Cafe Latitudes has vanilla and chocolate milkshakes and they are included with the drink package. 

[Brandis]

Second week on Harmony right now and happy to report that milkshakes are free at Johnny Rockets both with the Deluxe Drinks as well as the refreshment package. They swipe the card and a 100% discount is applied to the price. 

[Sh2738]

1 hour ago, KathyC said:

Back to report that Cafe Latitudes has vanilla and chocolate milkshakes and they are included with the drink package. 

Which class of ship was this? Would love to know how the coffee and other premium beverages are that  would be included in the deluxe package on the newest Oasis class ships. Thanks, 

[Sh2738]

Glad to hear that people are having success at both getting the milkshakes free with the beverage packages and that you can just come in and get one without having to get any food. We wouldn't be interested in any of the food but I would love to get a milkshake.

[Ogalthorpe Haywood]

Can’t wait to test this out on Anthem... Too bad I have to wait another 172 days

[CruisinUngs]

22 hours ago, Ogalthorpe Haywood said:

Can’t wait to test this out on Anthem... Too bad I have to wait another 172 days

I’ll test it out- leave for her in 18 days.

Actually @Susie I think is going the week before me so she might beat me to it. 

[Susie]

1 hour ago, CruisinUngs said:

I’ll test it out- leave for her in 18 days.

Actually @Susie I think is going the week before me so she might beat me to it. 

I will test it. If I remember, I will report back.

[KathyC]

On 11/6/2018 at 5:12 PM, Sh2738 said:

Which class of ship was this? Would love to know how the coffee and other premium beverages are that  would be included in the deluxe package on the newest Oasis class ships. Thanks, 

Serenade, Radiance class. We have successfully used our drink package at Cafe Latitudes for specialty coffee, milkshakes, and spirited coffee. 

[Brandis]

Oh, by the way, protein shakes are also included in the Refreshment as well as the Deluxe Drinks package at Vitality Cafe on Harmony.

[Susie]

I am on Anthem and CONFIRMATION !!!! Johnny Rocket Drinks includes with Deluxe and Refreshment Drink packages. Happy dance

 

[WAAAYTOOO]

1 hour ago, Susie said:

I am on Anthem and CONFIRMATION !!!! Johnny Rocket Drinks includes with Deluxe and Refreshment Drink packages. Happy dance

 

Did you have to buy food to get the milkshakes “free” ?

[tiny260]

1 hour ago, WAAAYTOOO said:

Did you have to buy food to get the milkshakes “free” ?

Raye, don't quote me on this but I believe I read that if you sit in a booth you have to order something, my wife and I usually order FF and onion rings.

This is the part I'm not positive of, if you sit at the bar you do not have to order any food to get the milkshake. This is for the diamond and diamond + perk, not even remotely sure on any of the beverage packages.

[Brandis]

On Harmony, with the Refreshment and the Deluxe Drink Package, we were always asked to have a seat at the bar while they prepared our shakes and then we could either drink them there at the bar or take them with us, they were free either way.

[CruisinUngs]

Ooo this makes me happy. It’s the little things right? 

@Susie: thanks for taking the time to reply during your cruise- especially since I asked.

Everyone else, thanks as well! Good to know you don’t have to purchase if you’re at the bar.

[AshleyDillo]

When I went Anthem was a la carte for food and you ordered at a register rather than get waited on, so a little different from the other Johnny Rockets.

[Sweety]

I go to Johnny Rockets just to get the shakes. James lives for the Oreo shake. We buy one and get one free.

[Brandis]

Try the Malts, they're even more delicious. But I ask them to hold the whipped cream, that's just too much.

[Macjeff]

On anthem now and we just asked at Johnny Rockets and they said free with deluxe or refreshment but of course not soda.   So we got a couple.  Pretty good.  

My complaint is everything breaking on ship.  Bionic bar been down most of week.  They got one working but when it shakes the drink it throws liquid everywhere and people get wet with alcohol.   I asked and they said they have to bring in mechanic.  

Also I am used to room attendants learning your name and making towel animals all the time.   We have one animal and one other night he repaired the one from a few nights ago.  So I guess you can say 1.5 towel animals.   We saw him once or twice and only when we were in room when he came to clean. 

 

[Susie]

On 11/19/2018 at 11:36 AM, WAAAYTOOO said:

Did you have to buy food to get the milkshakes “free” ?

No need to buy anything. Only need to have either refreshment or deluxe package

[Susie]

Just to confirm again. You don't need to buy anything longer you have refreshment or deluxe package you can get your milkshake. From Anthem OTC live.

[WAAAYTOOO]

Not sure if I wrote about this in another thread or I did it here and it didn’t go through.  Sorry if this is a duplicate. 

We just returned from NAV for a Thanksgiving Cruise.  We both had the deluxe drinks pkg. When we went to JR to get our “complimentary” milkshakes they told us (after we had already ordered them, to go) that there would be a $5.95 ea charge.  I told them “forget it” and the manager relented and gave them to us with no charge but he did reiterate that in order to get you complimentary milkshake, you must pay the cover charge.  

I guess the complimentary milkshake policy varies from ship to ship.

[Brandis]

Or they just weren't aware of the new option.

I wonder what would have happened if they rang up the milk shake and the charged it to your card, if it just would have changed the bill amount to $0. Assuming the prices for the cash registers are centrally updated on land for all ships and then just uploaded to them.