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Vacation Crazy

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About Vacation Crazy

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    Michigan

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  1. I was pleasantly surprised to receive a full refund for our cruise fare and cruise planner purchases in less than 30 days. Hopefully Royal is getting the whole refund process straightened out. -Our cruise was for 5/24/20 -Royal cancelled our cruise on 4/16/20 -I requested a full refund for our cruise fare and cruise planner purchases on 4/16/20 -Received full refund on 5/14/20 Thanks Royal!! We are now counting down the days until our next cruise.
  2. We go the same magically price jump on our Coco Cay items for our Aug SY and Nov Oasis cruise.
  3. It would be so nice if Royal's call center had a call back option. I just did a call back option with the airlines. You don't lose your "place in line" and get a call when an agent is available. It would sure beat listening to their music for hours on end!!
  4. It reminds me of the "Shake & Bake" tagline from Talladega Nights. I could use a good laugh; I need to watch that movie again.
  5. I pretty much knew the answer but thought I would try. I just called Casino Royale. The casino comp cruises do not qualify for Lift and Shift. It is still a great addition to Cruise with Confidence. Thanks Royal!!
  6. We took advantage of the recent casino comp cruises they offered. Any idea if a cruise booked through Casino Royale qualifies for Lift and Shift?
  7. See below. I asked the same question yesterday. I guess we wait and see!!! Can you please keep us in the loop on the time frame of this refund? It used to be so seamless to cancel and rebook something in the cruise planner. I'm curious if they will be holding these funds too. Thanks!
  8. We love staying on Deck 8 because of Central Park. We have 2 upcoming Oasis class cruises with staterooms on Deck 8. IMO the location can't be beat.
  9. Can you please keep us in the loop on the time frame of this refund? It used to be so seamless to cancel and rebook something in the cruise planner. I'm curious if they will be holding these funds too. Thanks!
  10. The lack of refunds being issued is making me extremely nervous. We were in the latest round of cancellations so who knows when we will receive anything. I understand how difficult these times are. I'm sure they are understaffed and overwhelmed in this department. Maybe they shouldn't have laid off so many employees! We just booked 2 casino comp offers . I keep questioning if it was the right decision. To say I feel uneasy about giving any more $$ to Royal right now is a huge understatement. I will say how pleased I am with American Airlines. They cancelled our flights. I requested a cash refund rather than a credit. I received an email stating our request would be reviewed in 7-10 days. It was approved and paid in the time stated. No stress, no issues with that cancellation.
  11. We have 2 cruises booked. If we don't use all of our 125% cruise planner credit on our first cruise are we able to transfer the remaining credit to our other cruise? Thanks for your help.
  12. I hope they let the crew enjoy Coca Cay. It would be a shame if it sat empty for 30 days.
  13. Our favorite excursion was in Puerto Rico. The El Yunque Rain forest hike and waterfall swim. Just thinking about that day puts a smile on my face! And any excursion on a catarmaran is a close second.
  14. We are still going on our FOS sailing in May. I hate to say it but my excitement for our cruise is gone at this time. May is a long time away and things are changing daily. I'm not worried about us since we are not high risk. My concern would be bringing it home to someone that is high risk. Praying for normalcy soon.
  15. I called Casino Royale with the call taking less than 10 minutes. We were upgraded from our Ocean View balcony room to a GTY Junior Suite for a whole $3.00. We said we would never spend the money on a suite but couldn't pass that deal up. Enjoy your upgrade!
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