Jump to content

Member Benefits Update


Recommended Posts

Just got an email from Royal, I thought I had read Diamond would get five drinks loaded on the card but it's four. And it sounds like during HH in the lounge, you have to use them if you want a drink? Does anyone else read it that way? We used to get a couple in there then use the ones loaded on the card at dinner. Not complaining, just wondering! I do like that they are good anytime, anywhere and for the same drinks that the package gets you. 

 

We’re thrilled to offer you additional beverage vouchers to be used at any bar, at any time or in the Diamond Lounge during the nightly Happy Hour. Each day of the cruise, Diamond members receive four vouchers, Diamond Plus members receive five vouchers, and Pinnacle Club members receive six vouchers. Each voucher is for drinks up to $13. Consider it happy hour all day long! 

Link to comment
Share on other sites

mail?url=https%3A%2F%2Fcreative.rccl.com
If you are having trouble viewing this email please click here.
mail?url=https%3A%2F%2Fcreative.rccl.com
MEMBER BENEFITS UPDATE
Dear Guest,

Your vacation onboard Adventure of the Seas® is right around the corner! And we’d like to thank you for being part of Royal Caribbean® history as you join us on one of our first sailings back to the Caribbean. There’s so much to look forward to. And, to get you even more excited before you go, we want to share some of the great enhancements as well as some changes to our Crown & Anchor® Society program and benefits.

We’re thrilled to offer you additional beverage vouchers to be used at any bar, at any time or in the Diamond Lounge during the nightly Happy Hour. Each day of the cruise, Diamond members receive four vouchers, Diamond Plus members receive five vouchers, and Pinnacle Club members receive six vouchers. Each voucher is for drinks up to $13. Consider it happy hour all day long! You’ll also love our newly reimagined behind-the-scenes entertainment tour and a Meal with an Officer, priority access to all shows, and new ways of recognizing our new Pinnacle Club members.

As we return to service, some benefits and services have changed. To follow new health protocols and better manage the flow of guests in terminals, the check-in process will be different. All guests will be required to select an arrival time in advance via the Royal Caribbean app. However, Pinnacle Club members can enjoy Flexible Arrival — a new program allowing the freedom to check-in up to one hour before or after your scheduled check-in time while
the terminal is open.

Onboard, we must adhere to new healthy sail protocols and capacity limits in most venues. So, access to Suite and Concierge lounges will only be limited to members staying in Suites. Your Loyalty Ambassador will share more detailed information with you onboard.

As always, we thank you for your continued support of Royal Caribbean. As our most loyal guests, we can’t wait to make incredible vacation
memories together again.

See you onboard!

Crown & Anchor Society
Link to comment
Share on other sites

https://www.royalcaribbeanblog.com/2021/06/07/royal-caribbean-changes-complimentary-drinks-offering-adventure-of-the-seas

 

It does read as if the vouchers would be used during the happy hour, but that doesn't make sense as it defeats the point of the happy hour

 

image.png.e502e6953d5d7246a7d72cbcfb088cb8.png

 

I'm bummed that they're restricting the suite lounges just to suite owners. We've met so many great D+/Pins in the suite lounge. The suite lounge will be empty since half the people in there are D+/Pins

Link to comment
Share on other sites

8 minutes ago, smokeybandit said:

Right, but the wording suggests to get a drink during the happy hour you have to use one of your vouchers

I think this line spells it out

"We’re thrilled to offer you additional beverage vouchers to be used at any bar, at any time or in the Diamond Lounge during the nightly Happy Hour. "

Link to comment
Share on other sites

8 minutes ago, Matt said:

I think this line spells it out

"We’re thrilled to offer you additional beverage vouchers to be used at any bar, at any time or in the Diamond Lounge during the nightly Happy Hour. "

I think they are trying to avoid crowds at happy hour.  I would rather have the all day drink vouchers myself - also more choices at $13.

Link to comment
Share on other sites

7 minutes ago, smokeybandit said:

Yes, I read that to mean "these vouchers can be used at any bar at any time outside of the happy hour or during the happy hour itself"

Agreed. Not just at night, and even more importantly, not relegated to the Diamond drink menu.

Link to comment
Share on other sites

8 minutes ago, Matt said:

I think this line spells it out

"We’re thrilled to offer you additional beverage vouchers to be used at any bar, at any time or in the Diamond Lounge during the nightly Happy Hour. "

Yes, you cannot receive 4 drink vouchers to use anywhere, anytime and then get a few more drinks during Happy Hour for free. If you go to the Happy Hour in the Diamond Lounge you must use your vouchers. Personally I like the anytime, anywhere.

Link to comment
Share on other sites

8 minutes ago, Matt said:

I think this line spells it out

"We’re thrilled to offer you additional beverage vouchers to be used at any bar, at any time or in the Diamond Lounge during the nightly Happy Hour. "

The use of  the word or in the list means the vouchers are to be used in each of the possible scenarios. Break it up into two sentences - "vouchers to be used at any bar, at any time" or "vouchers to be used in the Diamond Lounge during nightly Happy Hour." Proper use of the English language says that the vouchers will be required for drinks in the lounge during Happy Hour. If true, this is a reduction in the benefit.

Link to comment
Share on other sites

8 minutes ago, Matt said:

Agreed. Not just at night, and even more importantly, not relegated to the Diamond drink menu.

It would make sense if they mean using the vouchers for items not on the the happy hour menu.

But that doesn't seem like an efficient use of the happy hour:)

Link to comment
Share on other sites

8 minutes ago, HeWhoWaits said:

Proper use of the English language says that the vouchers will be required for drinks in the lounge during Happy Hour. If true, this is a reduction in the benefit.

And at that point it's not a happy hour. It's just a bar for Diamond and above.

Link to comment
Share on other sites

8 minutes ago, CrznTxn said:

Yes, you cannot receive 4 drink vouchers to use anywhere, anytime and then get a few more drinks during Happy Hour for free. If you go to the Happy Hour in the Diamond Lounge you must use your vouchers. Personally I like the anytime, anywhere.

I don't think the drinks you get in the lounge go against your voucher count.  That's now how it ever worked in the Diamond Lounge previously, and my thought is this is poor wording on Royal's part.

You might end up being right, but I really don't think this will be the case. I expect the vouchers to be available anywhere, and if you drink in the lounge, you get as much as you want and those drinks don't go against your voucher total.

Link to comment
Share on other sites

8 minutes ago, Rory said:

I wonder if you will be able to use the vouchers on Coco Cay?

Great question.  Since it's on your SeaPass, I would assume so, but I do know Diamond discount doesn't apply to merch on CocoCay.  Not that that is a 1:1 analogy of what to expect.

Link to comment
Share on other sites

"or"  - I read it as use the vouchers outside the Diamond lounge anytime,  or during happy hour held within the Diamond lounge.   Probable intent is to decrease number of people assembling in the Diamond lounge trying to get their 4 drinks in over a short period of time.  This way folks don't need to enter the Diamond lounge or any other bar during the happy hour.  I think it makes sense if you want to spread folks out.

 

Link to comment
Share on other sites

8 minutes ago, cruisellama said:

"or"  - I read it as use the vouchers outside the Diamond lounge anytime,  or during happy hour held within the Diamond lounge.   Probable intent is to decrease number of people assembling in the Diamond lounge trying to get their 4 drinks in over a short period of time.  This way folks don't need to enter the Diamond lounge or any other bar during the happy hour.  I think it makes sense if you want to spread folks out.

 

You can't advertise it as a happy hour at that point since it's just another bar if you have to still "pay" for your drinks

Link to comment
Share on other sites

I will be very happy about this if it also applies to my Harmony sailing out of Barcelona. We will get much more use out of the benefit than we do under the "old" rules.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...