Rory

One day of cruise fare will be compensated

Serenade departed last night, passed her sea tests after replacing an engine turbine and is sailing at 23 knots this morning bound for Juneau. They have cancelled Tracy Arm and Sitka. No compensation has been announced.

oh no! Please keep us updated on the status of your sailing!

Happy to report Serenade is cruising at full speed after repairing their engine issues! Guests were compensated 1 day of their cruise fare as a refundable OBC

Serenade has now departed Juneau and headed for Ketchikan. Hoping the technical issues are resolved!

The current sailing of Serenade of the Seas has been forced to cancel Tracy Arm Fiord and Icy Strait Point due to "Technical Issues". Passengers onboard are upset due to lack of communications concerning the issue. Repairs are ongoing in Juneau where they docked yesterday. They just left the dock to free up space for another ship but are not yet underway towards Ketchikan. We sail on her in August and are hoping they successfully make the needed repairs.

That sounds like a quick and easy process to check in and board! Thanks for the info!

That is great to hear! We sail on Serenade in August! What was the earliest check in time for your sailing? Did you drop off luggage in the parking garage or at the RC check in?

What were the earliest check in times for your sailing?

Thanks! This is what I assumed but wanted to ask. I have suite boarding so I will be there early to line up.

For recent cruisers that sailed on Harmony, what time did they open for check in and when did they open for boarding?

I have done many check in's using the website and app. This will be the first time that I will attempt to check in a group with 6 booking Id's. Seeking advice from someone who has done this before. I have linked everyone, and their reservations all appear with mine on the website and app. I assume when check in opens I will check in each reservation separately? I know from past cruise that the website usually opens first, and then the app. But the app allows to skip directly to the arrival times, and you can complete the rest later. For the cruisers that have checked in multiple reservations, how did you achieve this with success? Thanks in advance for sharing your experience!

After you enjoy Trunk Bay, ask the taxi to drop you at Mongoose Junction for lunch and shopping. Then it is walkable back to the ferry.

I sailed Harmony in early August, I reserved my Uber before sail away for 8am. after the cruise I turned my phone on at breakfast at 6am, verified my driver, did self-embarkation and was off the ship about 7:40. Walked to the designated spot and he arrived right on time. Cost was $65 plus tip. He said that was the best time to go.

Awesome! Thanks for the info!