Towels

[Kelseylovestocruise]

Please let me know if I’m being demanding or ridiculous. Today a sea day on my cruise I try to go get a towel at 10:00 no towels. They tell me 15 minutes. I repeat this horrible process until noon when I finally get a towel. I have not swam yet because it’s windy and I don’t want to be cold after.i personally do not think it’s okay to run out of pool towel. It’s a multimillion dollar business buy more towels. I would not accept running out of pool towels at my local best western. But here I’m stuck 

[JimnKathy]

I've yet to experience this on a sailing, but I'd recommend checking another towel station if one is temporarily out and/or closed down.

[Kelseylovestocruise]

20 minutes ago, JimnKathy said:

I've yet to experience this on a sailing, but I'd recommend checking another towel station if one is temporarily out and/or closed down.

They only have one on explore of the seas. So no other options. This is Royal Caribbean sailing number 13 for me and this is a first. 

[Bean79]

Very strange! I wonder if something was wrong in the laundry 

[Bean79]

I would have grabbed my robe from the room and used that 

[HeWhoWaits]

Or just "borrow" one that's been hogging a chair for hours on end with no user in sight. Finish drying off and put it back.

[Geezer Of The Seas]

Here's a flip side story. This happened on our Wonder sailing last year. A sea day and needless to say the pool deck was absolutely mobbed. No towels when we went to check a couple out. Left to stake out any available chaise or chairs. As we were walking away, a crew member from the towel station ran us down to let us know the towels were replenished. 

Can Hardly Wait has a point though......and Royal is quite generous handing them out. Sure, some folks may be requesting towels for family or a group but when you see a bunch of towels laying on a chaise being used like mattress toppers......

[Kelseylovestocruise]

1 minute ago, Geezer Of The Seas said:

Here's a flip side story. This happened on our Wonder sailing last year. A sea day and needless to say the pool deck was absolutely mobbed. No towels when we went to check a couple out. Left to stake out any available chaise or chairs. As we were walking away, a crew member from the towel station ran us down to let us know the towels were replenished. 

Can Hardly Wait has a point though......and Royal is quite generous handing them out. Sure, some folks may be requesting towels for family or a group but when you see a bunch of towels laying on a chaise being used like mattress toppers......

That’s part of my issue. I had a lounger but no towel. Maybe limit the number people can have. 

[bobroo]

I got dinged $25 for a pool towel a couple weeks ago on Navigator. 
 

Less than happy about this, I’ve been thinking of ways let my displeasure be seen on my next 8 whatever upcoming voyages.

 

I’ll be bringing my own towel from home from here on out.

[Linda R]

Sometimes I get pool towels soon in the cruise and keep them in my cabin.  So that when I do want to go to pool I have them.  I also have been to towel stations and they are out or closed and you have to walk a long ways to another towel station.  Just go  get several towels on day 1 and you are set. 

[Traveling Mike]

I do not know if it is common or just me.  The first day when I see my cabin steward I request extra towels and a towel for swimming.  When I leave the swimming towel wet the cabin seaward leaves me a fresh one.  When I leave the ship I leave the towel in my cabin and never has been charged for it.

[Pooch]

I grab 4 towels for DH & I on day one.  When we are ready to leave the pool area for the day, I exchange those for 4 new towels for the next day.  Rinse & repeat each evening.  This way I am only checking out towels once then turning them back in on the last night.  Less (but of course not no) chance for errors and I always have clean towels to start the day.

[USCG Teacher]

1 hour ago, Pooch said:

I grab 4 towels for DH & I on day one.  When we are ready to leave the pool area for the day, I exchange those for 4 new towels for the next day.  Rinse & repeat each evening.  This way I am only checking out towels once then turning them back in on the last night.  Less (but of course not no) chance for errors and I always have clean towels to start the day.

 

[TXcruzer]

18 hours ago, bobroo said:

I got dinged $25 for a pool towel a couple weeks ago on Navigator. 
 

Less than happy about this, I’ve been thinking of ways let my displeasure be seen on my next 8 whatever upcoming voyages.

 

I’ll be bringing my own towel from home from here on out.

A simple phone call to Royal will refund the errant charge; better yet, a perusal of your folio on the last night and handling on the ship works even better. 
 

I switched to a cash account long ago to avoid any possibility of post departure charges  

 

[Cactus527]

I have seen them run out of towels at the gangway on port days, but never on the pool deck. How odd! But I do love @HeWhoWaits's idea of using a lonely towel... 

[JimnKathy]

12 hours ago, Traveling Mike said:

I do not know if it is common or just me.  The first day when I see my cabin steward I request extra towels and a towel for swimming.  When I leave the swimming towel wet the cabin seaward leaves me a fresh one.  When I leave the ship I leave the towel in my cabin and never has been charged for it.

This is a great idea...thanks for the tip.  

[AandD]

4 hours ago, JimnKathy said:

This is a great idea...thanks for the tip.  

Getting towels from the room steward has worked for us also. they also take care of getting us dry towels. 

 

 

[JasonOasis]

On 8/30/2024 at 10:48 AM, Kelseylovestocruise said:

They only have one on explore of the seas. So no other options. This is Royal Caribbean sailing number 13 for me and this is a first. 

I hope I never experience this while on a cruise. Something must have happened to cause them to run out of towels so early on in the day on a at sea day. 

[Psycho and Barb]

We have gotten towels from Customer Service before.  Also, on our last few cruises, we had a barcode on our room stewards business card we could scan to get lots items like towels and ice delivered to the room.  Items were delivered relatively fast from house keeping.

[bobroo]

Quick pool towel question:

Royal does not want you to bring the white towels from your cabin to the pool, hot tubs, or solarium?  And certainly not take them to the beach at some port stop, correct?

[Pooch]

I believe that it correct 

[Matt]

3 hours ago, bobroo said:

Quick pool towel question:

Royal does not want you to bring the white towels from your cabin to the pool, hot tubs, or solarium?  And certainly not take them to the beach at some port stop, correct?

Yes, bring the pool towels for that

[Pattycruise]

On 8/31/2024 at 10:04 AM, TXcruzer said:

better yet, a perusal of your folio on the last night and handling on the ship works even better. 
 

 

Just completed a cruise on Symphony. Both of my offspring had 2 pool towels signed out, each from different cabins.  They did not reflect in the accounts. I walked the towels to guest services at 11:30pm and was told they have no access to the “owe towels list” and “the guy” would be there in the morning accepting towels. They decided they’d take my towels and she wrote the cabin numbers down to pass along “to the guy” in the morning.  I decided in the morning to double check and lo and behold, one kids towels are signed off and the other is not. No idea what time they decide to put the outstanding towels on the account, but it sure wasn’t the night before. 

[Linda R]

I always leave used or unused pool towels in the room on the last day.  And usually if room attendant takes wet towels replaces with new dry ones.  Never been charged for towels in the 40 years of cruising.

[ScottD]

I got hit for 50 bucks for towels last month, took me almost 3 weeks to get the refund ( I turned them into GS the last night and they said they would take care of it= but it took an email a week after returning to actually get the refund moving). I will say, I hate that they do the towel check out thing, I just got of Princess and it was so nice to just have towel stations every where that you could just grab a towel from, drop wet ones in the bin and keep going- no scanning, no waiting... and NO charging! 

[Carlos A.]

12 hours ago, ScottD said:

I got hit for 50 bucks for towels last month, took me almost 3 weeks to get the refund ( I turned them into GS the last night and they said they would take care of it= but it took an email a week after returning to actually get the refund moving). I will say, I hate that they do the towel check out thing, I just got of Princess and it was so nice to just have towel stations every where that you could just grab a towel from, drop wet ones in the bin and keep going- no scanning, no waiting... and NO charging! 

It's because Princess guests steal fewer towels than RC guests.
I guess they see RC guest the way we look at Carnival guests.