RafaellaCG Posted August 9, 2022 Report Share Posted August 9, 2022 Looks like our cruise is overbooked! I don't mind taking a slightly later one but I hope they don't bump people entirely. Do they usually get enough volunteers? cruisellama 1 Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted August 9, 2022 Report Share Posted August 9, 2022 What do you mean it's overbooked. Who told you it was overbooked? They really don't operate like airlines and I've never heard of a cruise being overbooked. Momof4crazytocruise, ALnAtlanta and Swar 3 Quote Link to comment Share on other sites More sharing options...
Bigken Posted August 9, 2022 Report Share Posted August 9, 2022 Must be talking about you flight. I hope never heard of cruise over booking Quote Link to comment Share on other sites More sharing options...
twangster Posted August 9, 2022 Report Share Posted August 9, 2022 20 minutes ago, SpeedNoodles said: What do you mean it's overbooked. Who told you it was overbooked? They really don't operate like airlines and I've never heard of a cruise being overbooked. Actually they have sometimes. It's rare but not a "never before" thing. We'd need more details to understand if it truly an overbooking situation or a miscommunication. Ships and sail date, copy of email from the cruise line, etc. Quote Link to comment Share on other sites More sharing options...
RafaellaCG Posted August 9, 2022 Author Report Share Posted August 9, 2022 Royal Carribean said it was, I'm not flying. Rhapsody, August 25th. The Fox, Carlos A., Okgladgal and 5 others 8 Quote Link to comment Share on other sites More sharing options...
cjx Posted August 9, 2022 Report Share Posted August 9, 2022 Sounds like it's truly an overbooked situation Wow, 100% refund and booked on a new cruise for free. Shoot, I wish mine for this weekend was oversold. PPPJJ-GCVAB, Kirsten, Allen2 and 7 others 10 Quote Link to comment Share on other sites More sharing options...
RafaellaCG Posted August 9, 2022 Author Report Share Posted August 9, 2022 Yeah, it'll be great if I can get moved to September but not so much if they push us later since we have immovable plans after October. Quote Link to comment Share on other sites More sharing options...
Evantra Posted August 9, 2022 Report Share Posted August 9, 2022 This happened to us one time and we were upgraded from a 5 night on freedom to a 7 night on Harmony when it first launched (we got a call not an email) cruisellama and PPPJJ-GCVAB 2 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted August 9, 2022 Report Share Posted August 9, 2022 10 minutes ago, RafaellaCG said: Yeah, it'll be great if I can get moved to September but not so much if they push us later since we have immovable plans after October. Do you have a specific cabin booked or do you have a “Guarantee “ (GTY) booking ? Quote Link to comment Share on other sites More sharing options...
RafaellaCG Posted August 9, 2022 Author Report Share Posted August 9, 2022 9 minutes ago, WAAAYTOOO said: Do you have a specific cabin booked or do you have a “Guarantee “ (GTY) booking ? GTY, but we've already been assigned a cabin. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted August 9, 2022 Report Share Posted August 9, 2022 So you Option 1 is to move your cruise to one of those sailings AND get a refund? Quote Link to comment Share on other sites More sharing options...
Atlantix2000 Posted August 9, 2022 Report Share Posted August 9, 2022 The portion of the email shown says Option 1 is 100% refund and rebook from a list of cruises. It does not say (in the portion shown) that the rebooking would be free. It could also be price protected based on the original booking (so effectively an even exchange) or at a discount but we don't have those details or any other options available. Overbooking is definitely unusual in the cruising industry. If I were a betting man, I would say those that booked GTY rates are the most at risk of losing their vacation if there aren't enough people willing to move. RWDW1204 1 Quote Link to comment Share on other sites More sharing options...
RafaellaCG Posted August 9, 2022 Author Report Share Posted August 9, 2022 20 minutes ago, Atlantix2000 said: The portion of the email shown says Option 1 is 100% refund and rebook from a list of cruises. It does not say (in the portion shown) that the rebooking would be free. It could also be price protected based on the original booking (so effectively an even exchange) or at a discount but we don't have those details or any other options available. Sorry for the ambiguity, I just did a screenshot. Option 1 is refund plus a complimentary cruise (so just pay taxes and gratuities). Kirsten, VirtKitty, Matt and 9 others 6 2 4 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted August 9, 2022 Report Share Posted August 9, 2022 Kinda surprised to see this happen on a sailing out of Haifa. There are many sailings from Haifa listed in the Going, Going, Gone sale and Haifa is one of the few GGG ports that actually still have suites available. It would appear that the Haifa sales have not been particularly strong…if being placed in GGG means soft sales. Quote Link to comment Share on other sites More sharing options...
Bigken Posted August 9, 2022 Report Share Posted August 9, 2022 Wow sorry for doubting you. Earlier. That’s crazy Hope it’s a. Refund and free booking on next cruise. EmersonNZ, Matt, ScooterScott22 and 1 other 4 Quote Link to comment Share on other sites More sharing options...
Ryan79 Posted August 9, 2022 Report Share Posted August 9, 2022 I would take Option 1 in a heartbeat if they are offering a 100% refund AND a free cruise!! That is an insane offer PhillyLady, cjx, Allen2 and 2 others 5 Quote Link to comment Share on other sites More sharing options...
Paid4c4 Posted August 9, 2022 Report Share Posted August 9, 2022 Thanks for posting this. Live and learn and never say never. Bill WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
RafaellaCG Posted August 10, 2022 Author Report Share Posted August 10, 2022 10 hours ago, Bigken said: Wow sorry for doubting you. Earlier. That’s crazy Hope it’s a. Refund and free booking on next cruise. No worries, I didn't realize it was so rare! Quote Link to comment Share on other sites More sharing options...
PhillyLady Posted August 10, 2022 Report Share Posted August 10, 2022 This summer I was kicked off an upcoming Princess cruise in Greece due to the fact they decided to allow a group to do a full ship charter. Yes, I was also notified by email. We received NOTHING. Thank goodness I had not yet finalized my air. Enjoy the opportunity to have a two-for-one experience! USFFrank, Allen2 and WAAAYTOOO 2 1 Quote Link to comment Share on other sites More sharing options...
RafaellaCG Posted August 10, 2022 Author Report Share Posted August 10, 2022 1 hour ago, PhillyLady said: This summer I was kicked off an upcoming Princess cruise in Greece due to the fact they decided to allow a group to do a full ship charter. Yes, I was also notified by email. We received NOTHING. Thank goodness I had not yet finalized my air. Enjoy the opportunity to have a two-for-one experience! Oh, that really sucks! PhillyLady 1 Quote Link to comment Share on other sites More sharing options...
Rhapsody Posted August 10, 2022 Report Share Posted August 10, 2022 What does " guaranteed"mean? My son paid and already has a room assignment that they chose for him Quote Link to comment Share on other sites More sharing options...
RafaellaCG Posted August 10, 2022 Author Report Share Posted August 10, 2022 27 minutes ago, Rhapsody said: What does " guaranteed"mean? My son paid and already has a room assignment that they chose for him Guarantee means you don't pick a specific room, RC chooses. Quote Link to comment Share on other sites More sharing options...
Carlos A. Posted August 10, 2022 Report Share Posted August 10, 2022 12 hours ago, PhillyLady said: This summer I was kicked off an upcoming Princess cruise in Greece due to the fact they decided to allow a group to do a full ship charter. Yes, I was also notified by email. We received NOTHING. Thank goodness I had not yet finalized my air. Enjoy the opportunity to have a two-for-one experience! Princess has dropped the ball recently regarding cancelled cruises and compensations... cruisellama and PhillyLady 1 1 Quote Link to comment Share on other sites More sharing options...
BillBacon Posted August 11, 2022 Report Share Posted August 11, 2022 We just received the email from Sky Mile Cruises advising us of the over booking on our September 9 cruise from Haifa We have a non refundable air fare also. Not sure what the options are . Called Sky Mile Cruise. The agent had no information and we got cut off . They did not call me back. Would like to talk to someone Quote Link to comment Share on other sites More sharing options...
twangster Posted August 11, 2022 Report Share Posted August 11, 2022 11 hours ago, BillBacon said: We just received the email from Sky Mile Cruises advising us of the over booking. We have a non refundable air fare also. Not sure what the options are . Called Sky Mile Cruise. The agent had no information and we got cut off . They did not call me back. Would like to talk to someone If you are booked through Skymile cruises you need to discuss your cruise with them. This is a fan site for Royal Caribbean International. No one here is a Royal employee or an agent for Skymile cruises. Quote Link to comment Share on other sites More sharing options...
Qeyton Dude Posted August 11, 2022 Report Share Posted August 11, 2022 Like on air lines, no one has been thrown off (yet), Just asking for volunteer. They will up the offer if not enough people opt in, I highly doubt they will let it go so far as to deny boarding to a party paid in full. It would be a PR disaster RafaellaCG 1 Quote Link to comment Share on other sites More sharing options...
RafaellaCG Posted August 16, 2022 Author Report Share Posted August 16, 2022 Anyone know when I can expect a reply? I offered to move to September since it's such a good deal, but not knowing is driving me a bit crazy. Quote Link to comment Share on other sites More sharing options...
twangster Posted August 16, 2022 Report Share Posted August 16, 2022 6 hours ago, RafaellaCG said: Anyone know when I can expect a reply? I offered to move to September since it's such a good deal, but not knowing is driving me a bit crazy. How did you contact them? I'd suggest calling them rather than using email. Quote Link to comment Share on other sites More sharing options...
RafaellaCG Posted August 16, 2022 Author Report Share Posted August 16, 2022 2 hours ago, twangster said: How did you contact them? I'd suggest calling them rather than using email. They sent a link to a survey. Quote Link to comment Share on other sites More sharing options...
CruiseGus Posted August 17, 2022 Report Share Posted August 17, 2022 On 8/9/2022 at 2:09 PM, Ryan79 said: I would take Option 1 in a heartbeat if they are offering a 100% refund AND a free cruise!! That is an insane offer Good offer if and a big if you can change your airfare cheaply. @RafaellaCGplease let us know what you decide and then how it all turns out in the end. Quote Link to comment Share on other sites More sharing options...
RafaellaCG Posted August 17, 2022 Author Report Share Posted August 17, 2022 4 hours ago, CruiseGus said: Good offer if and a big if you can change your airfare cheaply. @RafaellaCGplease let us know what you decide and then how it all turns out in the end. I offered to move to the 1.9 sailing (I'm a couple hours by train from the port so no flights). They said they'd let us know by Monday, which is cutting it a bit close. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
RafaellaCG Posted August 20, 2022 Author Report Share Posted August 20, 2022 Now I'm just confused! They sent another email with a similar offer, but without the cruise we asked to switch to. Does this mean no? And can we still sail on the original day? Quote Link to comment Share on other sites More sharing options...
twangster Posted August 20, 2022 Report Share Posted August 20, 2022 27 minutes ago, RafaellaCG said: Now I'm just confused! They sent another email with a similar offer, but without the cruise we asked to switch to. Does this mean no? And can we still sail on the original day? Call them. Emails are often sent to masses and may not reflect all options. Quote Link to comment Share on other sites More sharing options...
Traveling Mike Posted August 20, 2022 Report Share Posted August 20, 2022 Those kinds of things never seem to happen to people that would like it. On my flights to the ship, they are always offering big money to delay. On the flights home when I don't care they never offer it. I would love to delay my cruise for a free cruise, I would be on that in a heartbeat. I must be living life wrong, the only thing I get lately is my flights changed to give me a 8-hour layover in Heathrow. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
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