PG Cruiser Posted August 19 Report Share Posted August 19 I've gotten this error message when I tried checking out (submitting payment) for Cruise Planner items. Does anybody know how to fix this error? Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted August 19 Report Share Posted August 19 That's definitely a system issue. Quote Link to comment Share on other sites More sharing options...
HeWhoWaits Posted August 19 Report Share Posted August 19 2 hours ago, PG Cruiser said: I've gotten this error message when I tried checking out (submitting payment) for Cruise Planner items. Does anybody know how to fix this error? Hire qualified individuals to work in the RCL IT department? teddy and USCG Teacher 2 Quote Link to comment Share on other sites More sharing options...
PG Cruiser Posted August 19 Author Report Share Posted August 19 56 minutes ago, smokeybandit said: That's definitely a system issue. It gets all the way to me supplying my credit card and billing information. The error message shows up as soon as I press "Submit Payment" Quote Link to comment Share on other sites More sharing options...
PG Cruiser Posted August 19 Author Report Share Posted August 19 12 minutes ago, HeWhoWaits said: Hire qualified individuals to work in the RCL IT department? But, but, but... if they hire qualified IT people, how will be get beverage package "glitches" again??? BeachGal, Jmccaffrey, RWDW1204 and 1 other 3 1 Quote Link to comment Share on other sites More sharing options...
twangster Posted August 19 Report Share Posted August 19 GET not supported equals: WAAAYTOOO and BrianB 2 Quote Link to comment Share on other sites More sharing options...
San Diego Garrett Posted August 19 Report Share Posted August 19 I keep getting it too. Quote Link to comment Share on other sites More sharing options...
PG Cruiser Posted August 19 Author Report Share Posted August 19 14 minutes ago, twangster said: GET not supported equals: Their loss, not mine! Quote Link to comment Share on other sites More sharing options...
twangster Posted August 19 Report Share Posted August 19 Who here loves cheap cruises? Turns out it costs money to properly fund an IT department and to build bullet proof IT systems. Who here wants higher prices? Once the hamster powering the middleware server has finished their rest break it will start working again. Quote Link to comment Share on other sites More sharing options...
MaryS Posted August 19 Report Share Posted August 19 3 hours ago, PG Cruiser said: I've gotten this error message when I tried checking out (submitting payment) for Cruise Planner items. Does anybody know how to fix this error? I've been getting the same error message yesterday and this morning. Quote Link to comment Share on other sites More sharing options...
PG Cruiser Posted August 19 Author Report Share Posted August 19 11 minutes ago, MaryS said: I've been getting the same error message yesterday and this morning. I'm sorry to hear you've been getting it too, but I'm also glad to know that the error is not from my end. Quote Link to comment Share on other sites More sharing options...
twangster Posted August 19 Report Share Posted August 19 Wait for it... Pattycruise, BeachGal, BrianB and 2 others 4 1 Quote Link to comment Share on other sites More sharing options...
Shari Posted August 19 Report Share Posted August 19 I get that message when I am logged in with Firefox. I switch to Edge and I can check out my planner cart without a problem. I noticed this about a month ago. Pattycruise and WAAAYTOOO 1 1 Quote Link to comment Share on other sites More sharing options...
PG Cruiser Posted August 19 Author Report Share Posted August 19 46 minutes ago, Shari said: I get that message when I am logged in with Firefox. I switch to Edge and I can check out my planner cart without a problem. I noticed this about a month ago. I've been using Safari. I tried it on Chrome just now, got the same error message Shari 1 Quote Link to comment Share on other sites More sharing options...
Funeegal Posted August 19 Report Share Posted August 19 I received the same error on Chrome. I tried Edge and I am being asked to sign in over and over again. I am currently on the phone with RCL booking excursions and told the rep of the errors. His response? That's weird. No sh*t sherlock. Pattycruise 1 Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted August 19 Report Share Posted August 19 I'll volunteer to subcontract. I'll take payment as cruise vouchers. CruiseDiva, 0_0, Pattycruise and 1 other 3 1 Quote Link to comment Share on other sites More sharing options...
San Diego Garrett Posted August 19 Report Share Posted August 19 Ended up doing it old school and calling them. At least there was no wait right now. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
PG Cruiser Posted August 19 Author Report Share Posted August 19 15 minutes ago, San Diego Garrett said: Ended up doing it old school and calling them. At least there was no wait right now. Is the issue fleetwide? I was able to order VOOM for Freedom yesterday. Quote Link to comment Share on other sites More sharing options...
Shari Posted August 19 Report Share Posted August 19 1 hour ago, Funeegal said: I received the same error on Chrome. I tried Edge and I am being asked to sign in over and over again. I am currently on the phone with RCL booking excursions and told the rep of the errors. His response? That's weird. No sh*t sherlock. When it asks you to sign in over and over again that is usually because you didn't log out of cruise planner properly and you need to wait about an hour before it will let you back in. Don't you just love RCL apps/website?! Funeegal 1 Quote Link to comment Share on other sites More sharing options...
barjpoe Posted August 19 Report Share Posted August 19 A fellow cruise mate tried & and ended up calling her request in. That sounds like what you may have to do. As San Diego Garrett said 'old school'. Quote Link to comment Share on other sites More sharing options...
instaGator Posted August 19 Report Share Posted August 19 I have been getting the same error. Tried Chrome, Firefox and Safari and received the same error with all three browsers. Quote Link to comment Share on other sites More sharing options...
HeWhoWaits Posted August 19 Report Share Posted August 19 Edge worked just fine yesterday evening. Quote Link to comment Share on other sites More sharing options...
Mark_A Posted August 19 Report Share Posted August 19 Still getting the error as well. I tried Chrome and Edge Quote Link to comment Share on other sites More sharing options...
Megarudya Posted August 19 Report Share Posted August 19 4 hours ago, PG Cruiser said: I've been using Safari. I tried it on Chrome just now, got the same error message I've tried Edge, Chrome and Safari on two different devices. Same error over the past 3 days. RCI needs to fix this. Quote Link to comment Share on other sites More sharing options...
twangster Posted August 19 Report Share Posted August 19 Goes without saying but I assume everyone has cleared cache and is using private browser mode? Quote Link to comment Share on other sites More sharing options...
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