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Posted
56 minutes ago, smokeybandit said:

That's definitely a system issue.

It gets all the way to me supplying my credit card and billing information.  The error message shows up as soon as I press "Submit Payment"

 

Posted

Who here loves cheap cruises?

Turns out it costs money to properly fund an IT department and to build bullet proof IT systems.

Who here wants higher prices?

Once the hamster powering the middleware server has finished their rest break it will start working again.

hamster GIF

Posted
3 hours ago, PG Cruiser said:

I've gotten this error message when I tried checking out (submitting payment) for Cruise Planner items.   Does anybody know how to fix this error?

1029587378_ScreenShot2021-08-19at5_02_04AM.png.b3d847cd354b16b46b8f72e0fd60b8ce.png

 

I've been getting the same error message yesterday and this morning.

Posted
11 minutes ago, MaryS said:

I've been getting the same error message yesterday and this morning.

I'm sorry to hear you've been getting it too, but I'm also glad to know that the error is not from my end.

Posted
46 minutes ago, Shari said:

I get that message when I am logged in with Firefox.  I switch to Edge and I can check out my planner cart without a problem.  I noticed this about a month ago.

I've been using Safari.   I tried it on Chrome just now, got the same error message

 

Posted
15 minutes ago, San Diego Garrett said:

Ended up doing it old school and calling them. At least there was no wait right now.

Is the issue fleetwide?  I was able to order VOOM for Freedom yesterday.

Posted
1 hour ago, Funeegal said:

I received the same error on Chrome.  I tried Edge and I am being asked to sign in over and over again.  I am currently on the phone with RCL booking excursions and told the rep of the errors.  His response?  That's weird.

No sh*t sherlock.

 

When it asks you to sign in over and over again that is usually because you didn't log out of cruise planner properly and you need to wait about an hour before it will let you back in.  Don't you just love RCL apps/website?!

Posted
4 hours ago, PG Cruiser said:

I've been using Safari.   I tried it on Chrome just now, got the same error message

 

I've tried Edge, Chrome and Safari on two different devices.  Same error over the past 3 days.  RCI needs to fix this.

 

Posted
7 hours ago, Mark_A said:

Finally got it to work tonight on my home pc.  using chrome 

No success for me.  Same error message shows up on Safari.  On Chrome I could not even get to the Cruise Planner, it keeps going on a loop asking me to sign in every time I click "Plan My Cruise"

Posted
1 hour ago, instaGator said:

No luck for me either, still get the "Error 405: Request method 'GET' not supported" message. ?

yeah, i'm also hitting that issue since yesterday.  i've tried multiple computers, browsers, modes, clearing cookies, clearing cache, etc.  i've also tried deleting and re-adding everything from my shopping cart.  annoying.  it's like they don't want me to spend money, or something.

Posted
4 hours ago, James Mills said:

I called to book a dining package and the agent I spoke with was aware of the issue and said they were working on it.

James

I'm having flashbacks to a few years ago when we got a new system at work (which we absolutely depend on to do our jobs quickly and efficiently) and it crashed constantly.  The line we got from the company was "we're aware of the problem and we're working on it".  In the meantime we'd have a dozen people on pen and paper totally stressed and ready to quit their jobs, lol.  Good times....

Posted

I was getting the same error. Yes cache is clear. Tried today and no issues. Was able to reserve specialty dining. Must have been a brief. glitch on RCCL website   

  • 11 months later...
Posted

I've been getting this error message all the time for weeks now, at different computers and with different browsers whenever I want to purchase the 5 Night Dining package. Any tipps on how you got around it?

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