PG Cruiser Posted August 19, 2021 Report Posted August 19, 2021 I've gotten this error message when I tried checking out (submitting payment) for Cruise Planner items. Does anybody know how to fix this error? Quote
smokeybandit Posted August 19, 2021 Report Posted August 19, 2021 That's definitely a system issue. Quote
HeWhoWaits Posted August 19, 2021 Report Posted August 19, 2021 2 hours ago, PG Cruiser said: I've gotten this error message when I tried checking out (submitting payment) for Cruise Planner items. Does anybody know how to fix this error? Hire qualified individuals to work in the RCL IT department? USCG Teacher and teddy 2 Quote
PG Cruiser Posted August 19, 2021 Author Report Posted August 19, 2021 56 minutes ago, smokeybandit said: That's definitely a system issue. It gets all the way to me supplying my credit card and billing information. The error message shows up as soon as I press "Submit Payment" Quote
PG Cruiser Posted August 19, 2021 Author Report Posted August 19, 2021 12 minutes ago, HeWhoWaits said: Hire qualified individuals to work in the RCL IT department? But, but, but... if they hire qualified IT people, how will be get beverage package "glitches" again??? HeWhoWaits, BeachGal, Jmccaffrey and 1 other 3 1 Quote
twangster Posted August 19, 2021 Report Posted August 19, 2021 GET not supported equals: BrianB and WAAAYTOOO 2 Quote
PG Cruiser Posted August 19, 2021 Author Report Posted August 19, 2021 14 minutes ago, twangster said: GET not supported equals: Their loss, not mine! Quote
twangster Posted August 19, 2021 Report Posted August 19, 2021 Who here loves cheap cruises? Turns out it costs money to properly fund an IT department and to build bullet proof IT systems. Who here wants higher prices? Once the hamster powering the middleware server has finished their rest break it will start working again. Quote
MaryS Posted August 19, 2021 Report Posted August 19, 2021 3 hours ago, PG Cruiser said: I've gotten this error message when I tried checking out (submitting payment) for Cruise Planner items. Does anybody know how to fix this error? I've been getting the same error message yesterday and this morning. Quote
PG Cruiser Posted August 19, 2021 Author Report Posted August 19, 2021 11 minutes ago, MaryS said: I've been getting the same error message yesterday and this morning. I'm sorry to hear you've been getting it too, but I'm also glad to know that the error is not from my end. Quote
twangster Posted August 19, 2021 Report Posted August 19, 2021 Wait for it... WAAAYTOOO, SpeedNoodles, BeachGal and 2 others 4 1 Quote
Shari Posted August 19, 2021 Report Posted August 19, 2021 I get that message when I am logged in with Firefox. I switch to Edge and I can check out my planner cart without a problem. I noticed this about a month ago. WAAAYTOOO and Pattycruise 1 1 Quote
PG Cruiser Posted August 19, 2021 Author Report Posted August 19, 2021 46 minutes ago, Shari said: I get that message when I am logged in with Firefox. I switch to Edge and I can check out my planner cart without a problem. I noticed this about a month ago. I've been using Safari. I tried it on Chrome just now, got the same error message Shari 1 Quote
Funeegal Posted August 19, 2021 Report Posted August 19, 2021 I received the same error on Chrome. I tried Edge and I am being asked to sign in over and over again. I am currently on the phone with RCL booking excursions and told the rep of the errors. His response? That's weird. No sh*t sherlock. Pattycruise 1 Quote
smokeybandit Posted August 19, 2021 Report Posted August 19, 2021 I'll volunteer to subcontract. I'll take payment as cruise vouchers. Pattycruise, CruiseDiva, Shari and 1 other 3 1 Quote
San Diego Garrett Posted August 19, 2021 Report Posted August 19, 2021 Ended up doing it old school and calling them. At least there was no wait right now. WAAAYTOOO 1 Quote
PG Cruiser Posted August 19, 2021 Author Report Posted August 19, 2021 15 minutes ago, San Diego Garrett said: Ended up doing it old school and calling them. At least there was no wait right now. Is the issue fleetwide? I was able to order VOOM for Freedom yesterday. Quote
Shari Posted August 19, 2021 Report Posted August 19, 2021 1 hour ago, Funeegal said: I received the same error on Chrome. I tried Edge and I am being asked to sign in over and over again. I am currently on the phone with RCL booking excursions and told the rep of the errors. His response? That's weird. No sh*t sherlock. When it asks you to sign in over and over again that is usually because you didn't log out of cruise planner properly and you need to wait about an hour before it will let you back in. Don't you just love RCL apps/website?! Funeegal 1 Quote
barjpoe Posted August 19, 2021 Report Posted August 19, 2021 A fellow cruise mate tried & and ended up calling her request in. That sounds like what you may have to do. As San Diego Garrett said 'old school'. Quote
instaGator Posted August 19, 2021 Report Posted August 19, 2021 I have been getting the same error. Tried Chrome, Firefox and Safari and received the same error with all three browsers. Quote
HeWhoWaits Posted August 19, 2021 Report Posted August 19, 2021 Edge worked just fine yesterday evening. Quote
Mark_A Posted August 19, 2021 Report Posted August 19, 2021 Still getting the error as well. I tried Chrome and Edge Quote
Megarudya Posted August 19, 2021 Report Posted August 19, 2021 4 hours ago, PG Cruiser said: I've been using Safari. I tried it on Chrome just now, got the same error message I've tried Edge, Chrome and Safari on two different devices. Same error over the past 3 days. RCI needs to fix this. Quote
twangster Posted August 19, 2021 Report Posted August 19, 2021 Goes without saying but I assume everyone has cleared cache and is using private browser mode? Quote
James Mills Posted August 19, 2021 Report Posted August 19, 2021 I'm getting the same message with Chrome and Edge. James Quote
Mark_A Posted August 20, 2021 Report Posted August 20, 2021 Finally got it to work tonight on my home pc. using chrome Quote
PG Cruiser Posted August 20, 2021 Author Report Posted August 20, 2021 7 hours ago, Mark_A said: Finally got it to work tonight on my home pc. using chrome No success for me. Same error message shows up on Safari. On Chrome I could not even get to the Cruise Planner, it keeps going on a loop asking me to sign in every time I click "Plan My Cruise" Quote
instaGator Posted August 20, 2021 Report Posted August 20, 2021 No luck for me either, still get the "Error 405: Request method 'GET' not supported" message. Quote
karl_nj Posted August 20, 2021 Report Posted August 20, 2021 1 hour ago, instaGator said: No luck for me either, still get the "Error 405: Request method 'GET' not supported" message. yeah, i'm also hitting that issue since yesterday. i've tried multiple computers, browsers, modes, clearing cookies, clearing cache, etc. i've also tried deleting and re-adding everything from my shopping cart. annoying. it's like they don't want me to spend money, or something. Quote
PG Cruiser Posted August 20, 2021 Author Report Posted August 20, 2021 I posted on Royal's Facebook Page about this issue. They said they were aware of it and they're looking to fix it. instaGator, MaryS and Shari 3 Quote
James Mills Posted August 20, 2021 Report Posted August 20, 2021 I called to book a dining package and the agent I spoke with was aware of the issue and said they were working on it. James Quote
PG Cruiser Posted August 20, 2021 Author Report Posted August 20, 2021 FINALLY!!! It got through... teddy 1 Quote
904Duval Posted August 20, 2021 Report Posted August 20, 2021 Thanks. I was finally able to pay for voom surf + stream - 4 devices (50% off) on Safari. Had to log off and close window. Then reopened and logged on. Canceling my key club. Quote
instaGator Posted August 20, 2021 Report Posted August 20, 2021 2 hours ago, PG Cruiser said: FINALLY!!! It got through... Thanks for all of your efforts PG. We can spend money again! Quote
SpeedNoodles Posted August 20, 2021 Report Posted August 20, 2021 4 hours ago, James Mills said: I called to book a dining package and the agent I spoke with was aware of the issue and said they were working on it. James I'm having flashbacks to a few years ago when we got a new system at work (which we absolutely depend on to do our jobs quickly and efficiently) and it crashed constantly. The line we got from the company was "we're aware of the problem and we're working on it". In the meantime we'd have a dozen people on pen and paper totally stressed and ready to quit their jobs, lol. Good times.... Quote
Cappy Posted August 21, 2021 Report Posted August 21, 2021 I was getting the same error. Yes cache is clear. Tried today and no issues. Was able to reserve specialty dining. Must have been a brief. glitch on RCCL website Quote
Brandis Posted July 31, 2022 Report Posted July 31, 2022 I've been getting this error message all the time for weeks now, at different computers and with different browsers whenever I want to purchase the 5 Night Dining package. Any tipps on how you got around it? Quote
Brandis Posted July 31, 2022 Report Posted July 31, 2022 Was finally able to do it on iPad. WAAAYTOOO 1 Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.