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Error Message at Checkout for Cruise Planner


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Who here loves cheap cruises?

Turns out it costs money to properly fund an IT department and to build bullet proof IT systems.

Who here wants higher prices?

Once the hamster powering the middleware server has finished their rest break it will start working again.

hamster GIF

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3 hours ago, PG Cruiser said:

I've gotten this error message when I tried checking out (submitting payment) for Cruise Planner items.   Does anybody know how to fix this error?

1029587378_ScreenShot2021-08-19at5_02_04AM.png.b3d847cd354b16b46b8f72e0fd60b8ce.png

 

I've been getting the same error message yesterday and this morning.

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46 minutes ago, Shari said:

I get that message when I am logged in with Firefox.  I switch to Edge and I can check out my planner cart without a problem.  I noticed this about a month ago.

I've been using Safari.   I tried it on Chrome just now, got the same error message

 

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1 hour ago, Funeegal said:

I received the same error on Chrome.  I tried Edge and I am being asked to sign in over and over again.  I am currently on the phone with RCL booking excursions and told the rep of the errors.  His response?  That's weird.

No sh*t sherlock.

 

When it asks you to sign in over and over again that is usually because you didn't log out of cruise planner properly and you need to wait about an hour before it will let you back in.  Don't you just love RCL apps/website?!

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4 hours ago, PG Cruiser said:

I've been using Safari.   I tried it on Chrome just now, got the same error message

 

I've tried Edge, Chrome and Safari on two different devices.  Same error over the past 3 days.  RCI needs to fix this.

 

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