Stay away from Enchantment of Seas

[Zacksk]

We been on many RC cruises and this was our first time on Enchantment of seas.we know before this is small and older boat in fleet but didn’t expect  room with lot of maintenance issues.( see photos) when I bring it up to guests service they didn’t care and even didn’t look what is issues  just shut me down that boat is old and  cruise is full and can’t relocate me 

I always thought that RC has some standard of rooms and service even if boat is old.

all employees been outstanding like always.

 

missing outlet plate cover

This is photo of ceiling bunk bed

 

what is missing on ceiling? ( maybe smoke detector)

 

rusty caulking and crack shower pan

 

bunk bed with some self tapping screws sticking out

 

bathroom door peeling

[MorganH]

Yikes.  

[CanHardlyWait]

Yuck!

[Southern Dan]

Discovery Class can't come soon enough!!!

[smokeybandit]

You could find stuff like that on any ship more than 10 years old

[Gilley]

And I thought Visions was bad.  She is old but no in this condition.  That room should be off limits or used for storage.

[ChessE4]

While it's frustrating to draw a room with cosmetic or maintenance issues, it's also important to look at the ship and cruise as a whole. In 19 cruises I've only been on a "newish" ship twice. Every ship has had scratched furniture, occasional plumbing problem, or the odd noise at night. Ditto for land based hotels and resorts. I'd be more concerned about a constellation of issues on a single voyage, eg, bad service, bad food, bad entertainment, and a bad room. The smaller and older ships have discounted fares for a reason. Still, I don't like to be disappointed. In the end I try to manage expectations, and I actually enjoy vision class vessels.

[Obdave]

Sailed enchantment in February, found the ship charming and have no complaints. Sure she’s older and starting to show her age but the staff were awesome and had a chance to remember you with the smaller crowd

[tingtang]

Rough looking cabin.  Sorry you had to tolerate it.   

[smokeybandit]

Is that even a passenger cabin? Looks like a crew cabin 

[Baked Alaska]

Which cabin was this? I think this is a one and done post.

[TXCoastPatriot]

Makes me cringe to see these images of the Enchantment (1997/2021) especially with up coming sailings on the Rhapsody (1997/2022) and Brilliance (2002/2022).

[Peter D]

It is difficult to believe this is even the enchantment.    I have my doubts.

 

[TXCoastPatriot]

On 3/22/2024 at 6:18 PM, Zacksk said:

when I bring it up to guests service they didn’t care and even didn’t look what is issues  just shut me down that boat is old and  cruise is full and can’t relocate me 

I find it highly unusual to hear Guest Services “didn’t care” or “just shut me down”.  The very few issues I’ve had with a cabin were handled almost immediately by maintenance crew.  The cabin attendants have always been engaged and make sure it’s taken care of and have always asked if it was resolved to my satisfaction.

[barjpoe]

Can't remember which ship but on bottom of the bathroom door hinge side every so often a puddle of water would appear. I showed my cabin steward and he was on his phone immediately. and pretty soon maintenance showed up. It was a port day and we'd be out of the cabin so they had most of the day to find out what the problem was. It took another day to get it resolved, but we also ended up with a hole in the wall. which the next day it was fixed and no more puddle on the floor. 

[smokeybandit]

1 hour ago, Peter D said:

It is difficult to believe this is even the enchantment.    I have my doubts.

 

I'm going with Monarch of the Seas

[GatorCruiser]

2 minutes ago, smokeybandit said:

I'm going with Monarch of the Seas

 well played sir. 

[Butters530]

It looks like a padded vinyl door. 

[mpoole3]

One of my favorite ships in the fleet!  Only one with a pool bar facing the ocean!   So classic.  

[Barney spector]

Tacky. Would never pay a cent to sail on such a wreck. 

[Crown&AnchorEsq]

Might be a one and done, but Enchantment is definitely looking rough.  We sailed nearly 8+ years ago and I said never again (because of a whole host of reasons, not just cabin condition).  I know a its still a lot of people's favorites so we had family on her recently and I told them to report back, heard the same thing.  Rooms like that posted here are not representative of the entire ship but I would say that are representative of the range of conditions you can expect on enchantment.  It is probably the worst of the range but I was not surprised to see it.  Now if someone said this was Oasis or Freedom I would have my doubts.  We even found other vision class ships (Rhapsody) to be in better condition 

Some ships just seem to live slightly rougher lives (here's looking at you Adventure).  My suspicion is that the ships, like Enchantment, that see shorter cruises more often get beat up a bit more.  

[Jamdat]

My cabin. Had no problems.

Enchantment of the Seas

14 May 2022

[CynBeth]

We were on Enchantment in July and did not notice any issues we had an amazing week in the Mediterranean.

[nala518]

Just sailed her March 9-16th. Felt like a shakedown cruise (with the exception MDR service & food) Big screen on pool deck covered up. When asked why got 3 different answers from 3 different people. Elevator to Crown Lounge port side didn't work, only starboard one, but not noted until later. Our cabin was fine, I was surprised at how clean bathroom was, but all the items pre-requested for my husbands CPAP weren't in cabin (on other sailings always there) just seemed like certain people no one cared. Sorry your cabin was so bad.

[drnurse]

On 3/22/2024 at 7:55 PM, smokeybandit said:

You could find stuff like that on any ship more than 10 years old

Supposedly these ships are dry docked and refreshed every 5 years so they shouldn't look like that. I've actually been on this ship and I didn't have a room that looked like that. It would be enough to make me not want to go back because you do not pay small amounts to get on the ships of Royal Caribbean.

[FOB]

B2B on enchantment last summer. Problem one da6 with a smell of diesel in our interior cabin. Reported it to guest services and went ashore for the day

by the time we returned the issue had been fixed, we received a courtesy call from guest services to check all was ok and received a 10% of cruis3 price credit for another cruise

found everyone on the ship very helpful so surprised you didn’t get help when the issues were reported 

[WAAAYTOOO]

Doesn't Enchantment fall into the "dry dock every 2.5 years" category ?

[smokeybandit]

4 minutes ago, WAAAYTOOO said:

Doesn't Enchantment fall into the "dry dock every 2.5 years" category ?

Yes. There's no way the photos above are from Enchantment or any ship in the fleet.

[GatorCruiser]

Well could verify that If hit and run ever came back 

[Butters530]

Now I’m anxious about being on Adventure. It’s our first cruise.

[JFCruise]

The dead givaway that it's not a RC ship is the shower curtain. I sailed on Enchantment a long while ago - it had the regular plastic door, no shower curtain.

[smokeybandit]

5 minutes ago, JFCruise said:

The dead givaway that it's not a RC ship is the shower curtain. I sailed on Enchantment a long while ago - it had the regular plastic door, no shower curtain.

The linoleum bathroom floor, too.

[teddy]

55 minutes ago, Butters530 said:

Now I’m anxious about being on Adventure. It’s our first cruise.

There’s no reason to worry. 
 

We would sail on Adventure anytime.  

[barjpoe]

19 hours ago, smokeybandit said:

The linoleum bathroom floor, too.

Doesn't Royal's bathrooms have blue tiles on the floor and the showers are more round (capsule enclosure in the older ships)?

[Carlos A.]

20 hours ago, JFCruise said:

The dead givaway that it's not a RC ship is the shower curtain. I sailed on Enchantment a long while ago - it had the regular plastic door, no shower curtain.

 

1 hour ago, barjpoe said:

Doesn't Royal's bathrooms have blue tiles on the floor and the showers are more round (capsule enclosure in the older ships)?

In this video you can see that the bathroom in the photos is exactly the same, with the same curtain.
 

 

[mipalj]

On 3/27/2024 at 5:22 PM, JFCruise said:

The dead givaway that it's not a RC ship is the shower curtain. I sailed on Enchantment a long while ago - it had the regular plastic door, no shower curtain.

Only the new addition in the middle of the ship has the plastic shower doors; all of the originals still have the curtains. Just went in May and am going again in April 2015 on The Enchantment. We love this ship. I agree, though, that it is not a passenger cabin on The Enchantment. The linoleum floor is a giveaway. 

[FOB]

14 hours ago, mipalj said:

I agree, though, that it is not a passenger cabin on The Enchantment. The linoleum floor is a giveaway. 

Just checked my photos of the cabin from 2023 to see what the bathroom was like and the floor matches the photo above (white Lino tile flooring) 

we had an interior cabin which had the door in the long side wall so this could be a “feature” of those rooms

but as I said in my previous post when we had a maintenance issue we reported it to guest services and they were on it immediately