marti314 609 Posted July 16 Report Share Posted July 16 26 minutes ago, twangster said: Ummm, never? Why wouldn't you want to show someone the highest price first so they go no further and avoid booking a cruise. Ogilthorpe 1 Quote Link to post Share on other sites
Ampurp85 1,179 Posted July 16 Report Share Posted July 16 It works in Mozilla Firefox too, I actually like this new layout..........but prices have increased. Part of my S2S that wasn't a L&S has increased quite a bit. Don't get me wrong it is still cheaper than a hotel, food and transportation but after I add my extras, it will be right at the edge. Ogilthorpe 1 Quote Link to post Share on other sites
SpeedNoodles 4,301 Posted July 16 Report Share Posted July 16 37 minutes ago, marti314 said: Why wouldn't you want to show someone the highest price first so they go no further and avoid booking a cruise. They could show both. So annoying. USCG Teacher and Ogilthorpe 2 Quote Link to post Share on other sites
marti314 609 Posted July 16 Report Share Posted July 16 50 minutes ago, SpeedNoodles said: They could show both. So annoying. OH i was kidding, i think they lose a lot of customers who say "Too Pricey" then move on to another line/sailing. SpeedNoodles and WAAAYTOOO 2 Quote Link to post Share on other sites
twangster 24,408 Posted July 16 Report Share Posted July 16 They are not encouraging refundable deposits, they don't want to lead with it. They want NRD to be the norm. Deedeelynn and WAAAYTOOO 2 Quote Link to post Share on other sites
crisgold52 178 Posted July 16 Report Share Posted July 16 In my experience all website bookings by default are NON REF generally. Its always best to book over the phone if one wants to explore categories in a refundable. Quote Link to post Share on other sites
F1guynz 544 Posted July 16 Report Share Posted July 16 It’s funny, I was just thinking the other day how much better the website used to be a few years ago. Royal must be one of the few companies that continually takes away functionality from the website. Remember when you could View all the payment information on one tab with the timeline that showed amount paid, final payment date, amount owning etc. sort cruises by cabin class price rather than the lcheapest cabin. cancel a cruise upgrade your cabin without calling update your crown and anchor preferences And these are just the ones I remember. How I long for the good old days of not having to contact their frustrating Call Centre Ogilthorpe and WAAAYTOOO 2 Quote Link to post Share on other sites
marti314 609 Posted July 16 Report Share Posted July 16 45 minutes ago, twangster said: They are not encouraging refundable deposits, they don't want to lead with it. They want NRD to be the norm. I see why they are pushing the NRD but ive also found that after typing in all of mine and my passengers information the price often decreases. This is after filling in the "State and C&A" number on the 2nd step of the booking. Quote Link to post Share on other sites
SpeedNoodles 4,301 Posted July 16 Report Share Posted July 16 57 minutes ago, crisgold52 said: In my experience all website bookings by default are NON REF generally. Its always best to book over the phone if one wants to explore categories in a refundable. I could ask my travel agent, but I simply do it to check for price drops. Not a chance in hell I'm calling Royal Caribbean. WAAAYTOOO 1 Quote Link to post Share on other sites
twangster 24,408 Posted July 16 Report Share Posted July 16 27 minutes ago, marti314 said: I see why they are pushing the NRD but ive also found that after typing in all of mine and my passengers information the price often decreases. This is after filling in the "State and C&A" number on the 2nd step of the booking. Lucky you, my pricing stays the same throughout. CAS discounts seem to apply before cabin selection for me. Ogilthorpe 1 Quote Link to post Share on other sites
MLH 27 Posted July 16 Report Share Posted July 16 they also took the ability to see pricing by guest. That always told you what discounts you were getting, SR,c/A, or resident or Kids sale free. Quote Link to post Share on other sites
WAAAYTOOO 10,940 Posted July 16 Author Report Share Posted July 16 39 minutes ago, MLH said: they also took the ability to see pricing by guest. That always told you what discounts you were getting, SR,c/A, or resident or Kids sale free. You can still see that. Quote Link to post Share on other sites
MLH 27 Posted July 16 Report Share Posted July 16 6 minutes ago, WAAAYTOOO said: You can still see that. found it. thanks Quote Link to post Share on other sites
RCIfan1912 673 Posted July 16 Report Share Posted July 16 The price difference between "you pick your room or we pick your room" is HUGE. Its 200 bucks difference on the one cruise I checked. I don't remember the difference being that huge in the past. Overall I think the update is OK. I'll have to play around with it more and use it more to really get a feel for it. WAAAYTOOO 1 Quote Link to post Share on other sites
crisgold52 178 Posted July 16 Report Share Posted July 16 2 hours ago, SpeedNoodles said: I could ask my travel agent, but I simply do it to check for price drops. Not a chance in hell I'm calling Royal Caribbean. Why not? It's super easy to call and get around hold times. Quote Link to post Share on other sites
SpeedNoodles 4,301 Posted July 16 Report Share Posted July 16 11 minutes ago, crisgold52 said: Why not? It's super easy to call and get around hold times. #1 - I can never understand them through the heavy accents. and #2) I spent 10 years with a headset on my head for 10-14 hours a night answering phone calls. The LAST thing I ever want to do is call someone on the phone. Anyone. Ever. WAAAYTOOO, Ampurp85, Rene Desmarais and 2 others 4 1 Quote Link to post Share on other sites
Ampurp85 1,179 Posted July 16 Report Share Posted July 16 @SpeedNoodles OMG this so much. Calling is the last resort for me, which is why I am super grateful for my TA. I also find the CSRs to sometimes be ignorant of new polices. I don't want to have to get the "right" CSR to get things resolved. WAAAYTOOO and Ogilthorpe 2 Quote Link to post Share on other sites
FloTown Cruiser 0 Posted July 16 Report Share Posted July 16 The format looks the same for my on my PC. I am using Chrome. Has it changed for everyone else? Quote Link to post Share on other sites
Rene Desmarais 80 Posted July 16 Report Share Posted July 16 changed for me and I'm using Chrome Quote Link to post Share on other sites
FloTown Cruiser 0 Posted July 16 Report Share Posted July 16 4 minutes ago, Rene Desmarais said: changed for me and I'm using Chrome Strange. Just went to Edge and still seeing the same format. WAAAYTOOO 1 Quote Link to post Share on other sites
AshleyDillo 3,659 Posted July 16 Report Share Posted July 16 56 minutes ago, SpeedNoodles said: #1 - I can never understand them through the heavy accents. and #2) I spent 10 years with a headset on my head for 10-14 hours a night answering phone calls. The LAST thing I ever want to do is call someone on the phone. Anyone. Ever. 39 minutes ago, Ampurp85 said: @SpeedNoodles OMG this so much. Calling is the last resort for me, which is why I am super grateful for my TA. I also find the CSRs to sometimes be ignorant of new polices. I don't want to have to get the "right" CSR to get things resolved. Another +1 for #teamnophone. I don't even like to pick up a phone to order pizza. PRebecca and SpeedNoodles 2 Quote Link to post Share on other sites
FloTown Cruiser 0 Posted July 16 Report Share Posted July 16 I can finally see the new format now but I can't get it to take my Crown and Anchor number (when entering state, over 55, military, etc.) for my discount. Has anyone else run into this problem? Quote Link to post Share on other sites
johnt83 19 Posted July 16 Report Share Posted July 16 Website looks the same to me. No new updates. Quote Link to post Share on other sites
SpeedNoodles 4,301 Posted July 16 Report Share Posted July 16 My research: Chrome: new format Firefox: new format Edge: old format Internet Explorer: won't even flipping load Dad2Cue and WAAAYTOOO 2 Quote Link to post Share on other sites
johnt83 19 Posted July 16 Report Share Posted July 16 3 minutes ago, SpeedNoodles said: My research: Chrome: new format Firefox: new format Edge: old format Internet Explorer: won't even flipping load Odd, I am on Chrome and it is still showing the old format. Quote Link to post Share on other sites
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