Irieman 273 Posted July 25, 2019 Report Share Posted July 25, 2019 Sailing on AOS the end of Janaury and just got the dreaded broken propulsion email. I am a super optimistic guy who loves sailing once or twice a year but this is the second port switch to Nassau in a month. First rerouted from Havana on Majesty and now we won't make Roatan so back to Nassau. I am sure we will have a great time but Roatan was going to be a highlight. Seems like Nassau is the Bermunda Triangle of cruise changes. CoupleOfCruisers and Brobbins246 2 Quote Link to post Share on other sites
kat_1226 1 Posted July 25, 2019 Report Share Posted July 25, 2019 I feel like that way about PR. I'll most likely just stay on board. CoupleOfCruisers 1 Quote Link to post Share on other sites
Snotarni 142 Posted July 25, 2019 Report Share Posted July 25, 2019 I didn't get an email, but was checking my Cruise Planner for our AOS in December and noticed a switch from St. Kitts to San Juan. Bacardi Factory again?!?! Quote Link to post Share on other sites
lharris9 1 Posted July 25, 2019 Report Share Posted July 25, 2019 I just received the email for my Dec 1 cruise. I was hoping they would fix the propulsion system before the cruise but I guess they are waiting for dry dock. I booked this cruise for a number of reasons and one of them was to go to Roatan because I was never there before. I haven't gotten off the ship in Nassau for a few years but recently (I thought in this blog) I heard there was some sort of pilot simulator here so I might try that. IRMO12HD 1 Quote Link to post Share on other sites
Rayma 9 Posted July 25, 2019 Report Share Posted July 25, 2019 Sailing on the Oasis and got the email - the itinerary is changing because of Allures problems. I guess Oasis and Allure can’t be in the same port. Orginal itinerary was St. Maarten -> Puerto Rico -> Labadee and now its flipped the other way around. However, the times we are at the ports are longer and in my opinnion better. Labadee is unchanged i guess, from 7am to 4pm. Arrival to Puerto Rico is at 1pm and departure 9.30pm - I like the idea of evening departure. St. Maarten stop is now from 8am to 6pm, which is nice. The timetable in the email talks still about St. Maarten, but in the text part they are talking about Charlotte Amalie. "...Then, we’ll make our way over to Charlotte Amalie where you can unwind while taking in harbor views, explore colonial landmarks like Blackbeard’s Castle, or sip on some local lager at a quaint microbrewery." We are on the Allures Western Caribbean sailing as well and I was waiting to visit Roatan. Bummer. But maybe we "the real deal swimming pigs" from Nassau . Quote Link to post Share on other sites
AshleyDillo 3,720 Posted July 25, 2019 Report Share Posted July 25, 2019 I haven't received a letter but I checked my Nov 24 Oasis sailing and it has been modified similarly..my Puerto Rico stop is in the evening which I prefer. Quote Link to post Share on other sites
RWDW1204 498 Posted July 25, 2019 Report Share Posted July 25, 2019 36 minutes ago, AshleyDillo said: I haven't received a letter but I checked my Nov 24 Oasis sailing and it has been modified similarly..my Puerto Rico stop is in the evening which I prefer. We got our email from our travel agent this morning. Doesn't bother us. Still on a cruise! PRebecca 1 Quote Link to post Share on other sites
Matt 10,991 Posted July 25, 2019 Report Share Posted July 25, 2019 Where is this figure of "30 more" coming from? Just curious. Quote Link to post Share on other sites
AshleyDillo 3,720 Posted July 25, 2019 Report Share Posted July 25, 2019 1 minute ago, Matt said: Where is this figure of "30 more" coming from? Just curious. There's an Oasis itinerary change letter from Royal that refers to it. Stolen from another site: Dear Guest, We’re really looking forward to welcoming you onboard Oasis of the Seas and wanted to share some itinerary changes with you. Our sister ship, Allure of the Seas, has a technical limitation which lowers her maximum speed. Over the past few weeks, we’ve been working feverishly to find alternate ports for Allure’s sailings. Now you’re probably wondering, “what does this have to do with my cruise?” Well, since we had to change Allure’s itineraries, some ports will now have more ships than originally planned. So, to ensure you have a wonderful time in each destination with less crowding, we’ve rearranged the order we’ll visit each port. The good news – you’ll have additional time to enjoy each one! Oh yeah! Overall, we’ve had to make changes to 30+ itineraries and yours is one of them. (Talk about “ship” happening!) Below, please find our new itinerary for January 5, 2020 on Oasis of the Seas. Day Port of Call Arrive Depart Sun Miami, Florida 4:30 PM Mon Cruising Tue Labadee, Haiti 7:00 AM 4:00 PM Wed San Juan, Puerto Rico 1:00 PM 9:30 PM Thu Philipsburg, St. Maarten 8:00 AM 6:00 PM Fri Cruising Sat Cruising Sun Miami, Florida 6:00 AM Not sure what to do with your extra time? How about an exciting ride down Dragon’s Tail Roller Coaster for a spectacular view of Labadee? Or, if you’re looking for a more relaxing retreat, melt the stress away with Labadee’s signature drink, the “Labadoozie”. Next, uncover one of Puerto Rico’s richest historical landmarks, El Morro, or explore the countryside on a 4x4. Then, we’ll make our way over to Charlotte Amalie where you can unwind while taking in harbor views, explore colonial landmarks like Blackbeard’s Castle, or sip on some local lager at a quaint microbrewery. Either way, adventure awaits! Our Shore Excursions team will reschedule any impacted Royal Caribbean International shore excursions that you’ve already pre-paid. In the next few days, you’ll receive an email with your updated excursion details. Then, feel free to continue browsing the many options available for your vacation in Cruise Planner! Thank you for your understanding! Matt 1 Quote Link to post Share on other sites
Rose City Cruiser 545 Posted July 25, 2019 Report Share Posted July 25, 2019 Just received e-mail for itinerary change for Nov 17 sailing. Leaving earlier now at 2:30p in Costa Maya. Roatan replaced with Nassau. Quote Link to post Share on other sites
Matt 10,991 Posted July 25, 2019 Report Share Posted July 25, 2019 5 minutes ago, AshleyDillo said: There's an Oasis itinerary change letter from Royal that refers to it. AH, ha! I guess it helps if I do not skim the letter. RWDW1204 1 Quote Link to post Share on other sites
AshleyDillo 3,720 Posted July 25, 2019 Report Share Posted July 25, 2019 4 minutes ago, Matt said: AH, ha! I guess it helps if I do not skim the letter. Tsk Tsk. I haven't seen the Allure letter but the other site has folks reporting they were offered full refunds for the St. Kitts replacement which is pretty generous. Quote Link to post Share on other sites
cookingyo 87 Posted July 25, 2019 Report Share Posted July 25, 2019 It is no secret that till she goes in to Dry Dock next year that Allure will have a modified schedule which includes San Juan. RCCL can not currently fix the issue on this side of the pond. Quote Link to post Share on other sites
Irieman 273 Posted July 26, 2019 Author Report Share Posted July 26, 2019 Just catching up on the replies right now as I'm in the middle of a 27 hour road trip from Maine to Florida. As I said we were very disappointed in losing Roatan as a port. We went through the multiple emotional stages of itinerary change and came up with a substitute sailing. For the same price we booked the junior suite on empress for the same week. The ports are Roatan, Belize, Cozumel, and Key West. I know we've gone from the largest class to the smallest ship but for us it's still YOLO. It's a chance to experience a small ship and a different type of cabin. At some point I'll start an empress tips and tricks thread to get some great advice it for now we'll just get excited! ChessE4 and IRMO12HD 2 Quote Link to post Share on other sites
IRMO12HD 118 Posted July 28, 2019 Report Share Posted July 28, 2019 On 7/25/2019 at 10:39 AM, lharris9 said: I just received the email for my Dec 1 cruise. I was hoping they would fix the propulsion system before the cruise but I guess they are waiting for dry dock. I booked this cruise for a number of reasons and one of them was to go to Roatan because I was never there before. I haven't gotten off the ship in Nassau for a few years but recently (I thought in this blog) I heard there was some sort of pilot simulator here so I might try that. Jetline Simulation was terrific! Here's their website -- they were listed on our Excursions List when we were on Enchantment of the Seas in February, but just in case you can't see them there . . . https://jetlinesimulationbahamas.com/ Quote Link to post Share on other sites
Brobbins246 265 Posted July 28, 2019 Report Share Posted July 28, 2019 +1 for Jetline sim. They've gone back & forth between booking thru their own site vs. booking thru the RC excursions. If you don't see an excursion offered in the cruise planner, contact them directly to see if they have openings. You can have up to three people in the simulator for the cost of one booking. One person gets to act as captain with the pilot trainee, and the other two can sit in the back row and watch, take pictures, videotape, etc. You can also easily walk there from the ship so you really don't need transportation. IRMO12HD 1 Quote Link to post Share on other sites
IRMO12HD 118 Posted July 28, 2019 Report Share Posted July 28, 2019 Some views from the passenger seat . . . at Jetline Simulation. Very realistic! RWDW1204 1 Quote Link to post Share on other sites
mworkman 2,370 Posted July 28, 2019 Report Share Posted July 28, 2019 This will be the second time that we will be on Allure and this has effected our cruise itinerary, however we won't let it bother us and will make the most of it. I see no need to change ships as we've been to St. Thomas before and will miss it, however RCL is changing out that port stop for San Juan and shortening our stay there, we should be compensated something. I'm not asking for much...i would settle for 5 free drinks or free wifi for a day. Quote Link to post Share on other sites
BrianB 74 Posted July 30, 2019 Report Share Posted July 30, 2019 The letter seems to indicate that the 30+ itineraries affected include ships other than the Allure (overall). Due to the Allure being forced to change ports and times, it’s resulting in other ships being bumped in order not to overcrowd the port. That’s good planning! Quote Link to post Share on other sites
fonemanbob 387 Posted July 30, 2019 Report Share Posted July 30, 2019 I`ll take the refund. Thank You. Don`t care to be sailing on A.O.T.S. Adrift Of The Seas. Partial propulsion to ZERO propulsion. Hope it never happens BUT it can. Quote Link to post Share on other sites
mworkman 2,370 Posted July 31, 2019 Report Share Posted July 31, 2019 On 7/25/2019 at 3:02 PM, AshleyDillo said: Tsk Tsk. I haven't seen the Allure letter but the other site has folks reporting they were offered full refunds for the St. Kitts replacement which is pretty generous. I have yet to see where they offer anything more than port charges for St. Kitty, which by law they have to do that..so I see nothing generous about it. Did I miss something else? Quote Link to post Share on other sites
AshleyDillo 3,720 Posted August 1, 2019 Report Share Posted August 1, 2019 3 hours ago, mworkman said: I have yet to see where they offer anything more than port charges for St. Kitty, which by law they have to do that..so I see nothing generous about it. Did I miss something else? The change letter that I saw offered a full refund if they wished to cancel the cruise. No price protection to move it or airplane/hotel change fees offered, but did offer the cancellation which is more than they technically have to per the cruise contract. That's the part I thought was generous. Quote Link to post Share on other sites
mworkman 2,370 Posted August 1, 2019 Report Share Posted August 1, 2019 This is the only letter that i've seen. https://www.royalcaribbeanblog.com/2019/05/02/propulsion-issue-slows-allure-of-the-seas-and-changes-some-itineraries Quote Link to post Share on other sites
KLA 1,813 Posted August 1, 2019 Report Share Posted August 1, 2019 Hmm... looks like our change went through. Puerto Rico 7 AM to 1 PM. If we are off the ship by 8:30 AM and head straight to Castillo San Cristobal, would we have enough time to explore if we wanted to be back on board by around 11 AM? Or maybe just don't bother and walk off for a coffee and a walk around OSJ and walk back on? Thoughts? Quote Link to post Share on other sites
marti314 612 Posted August 1, 2019 Report Share Posted August 1, 2019 A bandaid is cheaper than surgery especially when they know it will be in drydock next year. Can definitely leave a sour note for a lot of people, especially since they have known about this issue for going on 6 months now. Quote Link to post Share on other sites
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