Censored Posted December 13, 2022 Report Share Posted December 13, 2022 I only went to this lounge for a specialty expresso now and then. The Hors d'oeuvres have never been appealing to me , but I do on on occasion utilize the services of the concierge. So now I must use my drink vouchers to get a expresso. So the perks are getting to the point where value is diminished, and non motivating to achieve. I would suggest to change the drink voucher system to "drink dollars" . It seems like a waste to use the vouchers for a bottle of water or coffee. For a one week cruise, you get 5 drinks a day which equals 35 drinks x $14 = $490. Why not just deduct dollar for dollar every drink you select from that? ( $14 reflects maximum price of drink allowed) Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted December 13, 2022 Report Share Posted December 13, 2022 You can still get an espresso from the machine in the Diamond Lounge. KristiZ, RCIfan1912, Allen2 and 2 others 3 2 Quote Link to comment Share on other sites More sharing options...
Matt Posted December 13, 2022 Report Share Posted December 13, 2022 As @WAAAYTOOO said, you can get the espresso from the Diamond Lounge. And the Diamond host can perform similar function as the Concierge host. Neesa and HeWhoWaits 1 1 Quote Link to comment Share on other sites More sharing options...
MarcBerger Posted December 13, 2022 Report Share Posted December 13, 2022 1 hour ago, Censored said: I only went to this lounge for a specialty expresso now and then. The Hors d'oeuvres have never been appealing to me , but I do on on occasion utilize the services of the concierge. So now I must use my drink vouchers to get a expresso. So the perks are getting to the point where value is diminished, and non motivating to achieve. I would suggest to change the drink voucher system to "drink dollars" . It seems like a waste to use the vouchers for a bottle of water or coffee. For a one week cruise, you get 5 drinks a day which equals 35 drinks x $14 = $490. Why not just deduct dollar for dollar every drink you select from that? ( $14 reflects maximum price of drink allowed) Good idea, BUT never going to happen! Quote Link to comment Share on other sites More sharing options...
ChessE4 Posted December 13, 2022 Report Share Posted December 13, 2022 It seems to me the voucher system enables us to get a better glass of wine than the "generic" wine we had for "free" in the Diamond Lounge or at CAS events. Never was in the Concierge Lounge, so I can't comment on their selection. The vouchers plus the DL espresso machine seem like an excellent perk for me; saves buying a coffee card, at least. I am very happy with the Loyalty Program, even with the recent changes. Quote Link to comment Share on other sites More sharing options...
mac66 Posted December 13, 2022 Report Share Posted December 13, 2022 We've been Diamonds for 3 years now and for whatever reasons just used the Diamond lounge for the first time on our Nov 26 Explorer cruise. It was really nice...food, service and the coffee machine were really good. And it wasn't crowded. We tried the DL on a couple other cruises but it was always so crowded or we were with non D family we passed. RCIfan1912 and WAAAYTOOO 2 Quote Link to comment Share on other sites More sharing options...
Censored Posted December 13, 2022 Author Report Share Posted December 13, 2022 1 hour ago, WAAAYTOOO said: You can still get an espresso from the machine in the Diamond Lounge. You went? Perhaps I did not read it correct. Suite guests/Pinnacle only. Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted December 13, 2022 Report Share Posted December 13, 2022 20 minutes ago, Censored said: You went? Perhaps I did not read it correct. Suite guests/Pinnacle only. Diamond lounge...for Diamonds and above. Concierge/Suites Lounge...for suite guests and Pinnacle Club members. SpeedNoodles, teddy, Allen2 and 4 others 7 Quote Link to comment Share on other sites More sharing options...
Censored Posted December 13, 2022 Author Report Share Posted December 13, 2022 1 hour ago, Matt said: As @WAAAYTOOO said, you can get the espresso from the Diamond Lounge. And the Diamond host can perform similar function as the Concierge host. 20 minutes ago, Censored said: You went? Perhaps I did not read it correct. Suite guests/Pinnacle only. concierge lounge/ does not mean Diamond lounge? Or are they changing the Diamond lounge to a "Concierge lounge? Quote Link to comment Share on other sites More sharing options...
KristiZ Posted December 13, 2022 Report Share Posted December 13, 2022 22 minutes ago, Censored said: concierge lounge/ does not mean Diamond lounge? Or are they changing the Diamond lounge to a "Concierge lounge? They are different. Concierge Lounge is the equivalent of the Suite Lounge. RCIfan1912 1 Quote Link to comment Share on other sites More sharing options...
Censored Posted December 16, 2022 Author Report Share Posted December 16, 2022 On 12/13/2022 at 10:46 AM, WAAAYTOOO said: Diamond lounge...for Diamonds and above. Concierge/Suites Lounge...for suite guests and Pinnacle Club members. yes, I got that. I was under the impression they were doing away with Diamond lounge . Quote Link to comment Share on other sites More sharing options...
CrimsonCruiser Posted December 16, 2022 Report Share Posted December 16, 2022 1 hour ago, Censored said: yes, I got that. I was under the impression they were doing away with Diamond lounge . Double checked the article; they are getting rid of Diamond and up member access to the Concierge/Suite Lounge. The Diamond Lounge will still exist and be accessible to on those ships which have it (adventure, allure, Freedom, harmony, independence, liberty, mariner, navigator, oasis, Odyssey, symphony, spectrum, voyager, wonder...and presumably Icon) Censored and teddy 2 Quote Link to comment Share on other sites More sharing options...
GatorCruiser Posted December 16, 2022 Report Share Posted December 16, 2022 #suiteloungeforlife Neesa 1 Quote Link to comment Share on other sites More sharing options...
twangster Posted December 16, 2022 Report Share Posted December 16, 2022 #suiteloungefornow #pinnaclelife WAAAYTOOO, CrimsonCruiser and Neesa 2 1 Quote Link to comment Share on other sites More sharing options...
TXcruzer Posted December 17, 2022 Report Share Posted December 17, 2022 On 12/13/2022 at 9:36 AM, Censored said: You went? Perhaps I did not read it correct. Suite guests/Pinnacle only. You have your lounges confused. NOTHING has changed for you and the Diamond lounge Neesa 1 Quote Link to comment Share on other sites More sharing options...
Censored Posted December 19, 2022 Author Report Share Posted December 19, 2022 On 12/17/2022 at 11:47 AM, TXcruzer said: You have your lounges confused. NOTHING has changed for you and the Diamond lounge yes I did. thx. Until further notice I suppose. Quote Link to comment Share on other sites More sharing options...
tonyfsu21 Posted December 20, 2022 Report Share Posted December 20, 2022 It’s time for another program refresh. Get rid of the BS across all tiers that the majority of people don’t use and provide more value options that actually get use. At some point they will need to either slide the point scale or create a new level (or 2) anyway. Does anyone give a rats ass about the diamond lounge? Phase it out. Give us more free drinks or a voucher for speciality dining. Once you have reached D, D+ and above I think that loyalty should be recognized a bit more by a company that depends on this customer base for their bottom line. RWDW1204, TXcruzer, GatorCruiser and 1 other 4 Quote Link to comment Share on other sites More sharing options...
Chuck586 Posted December 20, 2022 Report Share Posted December 20, 2022 I have to agree that Royal should phase out the lounge access from the reward program and stick with additional drinks or a specialty dining benefit. The suite lounge and coastal kitchen should remain a suite level benefit. Folks who are cruising at that level are paying dearly for that benefit and the quality of their experience should be protected. RWDW1204 1 Quote Link to comment Share on other sites More sharing options...
mk-ultra Posted December 20, 2022 Report Share Posted December 20, 2022 Not to sound hoity toity, but I really haven't seen much value in being D, or D+. If you already prefer suites and sail with a DX booze package... meh. I'm waiting to see if the 340 point level really reduces the single supplement in practice. That would be real value. Big dollars going from 200% to 150%. Neesa 1 Quote Link to comment Share on other sites More sharing options...
Neesa Posted December 20, 2022 Report Share Posted December 20, 2022 Agree, I would rather have say complimentary internet added to my drink vouchers. Keep the lounge it's over rated. Even the suites lounge is over crowded and not enjoyable. I agree @mk-ultra asquared17 1 Quote Link to comment Share on other sites More sharing options...
GatorCruiser Posted December 20, 2022 Report Share Posted December 20, 2022 Y’all talking about booting pins from the suite lounge need to know those are probably fighting words to some. Neesa 1 Quote Link to comment Share on other sites More sharing options...
tonyfsu21 Posted December 21, 2022 Report Share Posted December 21, 2022 2 hours ago, mk-ultra said: Not to sound hoity toity, but I really haven't seen much value in being D, or D+. If you already prefer suites and sail with a DX booze package... meh. I'm waiting to see if the 340 point level really reduces the single supplement in practice. That would be real value. Big dollars going from 200% to 150%. I agree, toss the entire C&A program in the toilet and flush it. With that being said, I think the Royal Suite program is due for an update… Neesa 1 Quote Link to comment Share on other sites More sharing options...
Husky1987 Posted December 21, 2022 Report Share Posted December 21, 2022 16 hours ago, mk-ultra said: Not to sound hoity toity, but I really haven't seen much value in being D, or D+. If you already prefer suites and sail with a DX booze package... meh. I'm waiting to see if the 340 point level really reduces the single supplement in practice. That would be real value. Big dollars going from 200% to 150%. As with most things, it's a YMMV situation. With 5 drinks/day, my wife and I no longer buy the drink package. Saves us about $1100-1200 on a week cruise. To us, that and the D+ BOGO dining that we use twice are the decent money savers. We'll occasionally use the wash and fold laundry perk but that's not a big deal to us. Quote Link to comment Share on other sites More sharing options...
Chuck586 Posted December 21, 2022 Report Share Posted December 21, 2022 15 hours ago, GatorCruiser said: Y’all talking about booting pins from the suite lounge need to know those are probably fighting words to some. Exactly why I think that the suite lounge should be reserved for those that are paying for a suite. The sense of ownership or entitlement among some, and I am stressing not all, of the pinnacle members is simply irritating. The looks and comments my family would get from some of those folks is really shocking. My kids were never disrespectful or exceedingly loud it would just be the reaction and the whispers when we would disrupt their private meeting room with our presence. It would seem that they believed they owned the lounge and coastal kitchen. Every time we would go into there they were always sitting in the same spots. I can only assume that they were they from morning until night as they were always in the same spots whether we went for breakfast, lunch or dinner. GatorCruiser 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.