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Vaccination Card for Check-in


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We have attempted multiple times to upload the vac. record, and the app continues to reject it.  We can only do what we can do.  Ultimately, a real person may have to look at it before boarding.

 

I'm sure an app saves thousands of man hours for the cruise company, but not necessarily so if they don't have the bugs yet figured out.  Personally, I liked the old way. 

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I accidentally uploaded my VC instead of my hubby's, under his profile. I called CS and told me to reupload. They didn't tell me when it would get validated. I assume they can just verify it upon check-in if it doesn't get verified on time. I refused to get stressed over it. Thank you all for your replies.

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Sometimes I have been prompted to upload my vaccine card to the app...and sometimes not. It didn't matter either way. I just produced it at the terminal where they more often than not took a photo of it during check in. 

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21 hours ago, jaedam0820 said:

 What happens if it doesn't get validated until embarkation day?

You have to show your card about three times before you can get on the ship, and they have taken a picture of ours on the last three cruises.  Still not sure why they have us upload it.

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So we checked in for our cruise that leaves on June 17 and have uploaded all of the documents.  The check in process on the app indicates that the vaccines are being validated.  Is that something that we should watch or does it stay that way until we show up at the pier and they actually look at the original documents?

Thanks all...

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It took two weeks in April for validation using vax cards that in February were validated in 3 hours.

 

Unless there's just something funky about how your card was filled out (like missing a batch number for a shot) it's no big deal what happens in the app

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7 minutes ago, smokeybandit said:

I'm over two weeks into waiting for validation using vax cards that in February were validated in 3 hours.

It took over 2 weeks for mine (for my 5/29 cruise).

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On 5/6/2022 at 12:22 PM, Psycho and Barb said:

You have to show your card about three times before you can get on the ship, and they have taken a picture of ours on the last three cruises.  Still not sure why they have us upload it.

Are you saying that even if you've uploaded it in the app before hand, you still need to bring it with you?

Just booked a cruise for December and I feel like I'm having to learn everything all over again...but hey, I get to cruise, so I'll manage 🙂

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For anyone having issues with your vaccine card picture being accepted, I verified with RC the card must show this information:

  • Name on card must match name of profile it's being uploaded to
  • Card must show matching D.O.B.
  • Card must list vaccine type and date administered

Took my 10+ tries to get it right.

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8 hours ago, Chuck586 said:

So we checked in for our cruise that leaves on June 17 and have uploaded all of the documents.  The check in process on the app indicates that the vaccines are being validated.  Is that something that we should watch or does it stay that way until we show up at the pier and they actually look at the original documents?

Thanks all...

If I remember correctly, mine/ours took over a week to validate.  

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I just added our cards on Wednesday. Today (Saturday) I noticed they have been accepted. I hadn't been on the app in a few days so not sure if it was accepted sooner, but three days is still a really good turnaround!

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You do NOT have to upload the vax cards, or really do anything in the app, except pick a check-in time as a Royal rep will verify all the documents (set sail pass, passport or ID/Birth Certificate, Negative Test and Vax Card) anyways before officially clearing you to board the ship. All uploading the vax cards (and everything on the app frankly) does is speed up that time so it's a more of a quick verification of your information and you're on your way, instead of the royal rep doing all that work. (Adding your personal info, CC info, vax card info, picture, etc). 

In my experience since the restart, it takes 4-7 days to validate the vax cards (tho based on comments, YMMV). If it's not validated, they'll validate it at the terminal. 

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