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FYI: Re-pricing a "sold out" room


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This topic has been discussed a bit here of late and I thought I would share my experience today.  As many of you know, I track pricing on my bookings.  Many have asked lately what happens when a cabin is "sold out" and if it would still be eligible for a re-price?  I have had very good luck with this situation in the past.  You can see how I go about doing it here

Yesterday I noticed that the current August promo includes KSF up until December 2020.  We have the Villa booked on Harmony with 5 kids on that reservation under the age of 12.  That cabin is obviously "sold out" as there is only one of those on the ship and we have it.  I did a mock booking yesterday morning and checked it against my records and there appeared to be a price drop on the suites overall with the KSF promo.  Later in the day, I emailed my TA and heard back this morning.  Saved an extra $1315 with KSF even with a "sold out" cabin. 

The reason why I am sharing this is not to say that this will always be the case, but it does pay off to check and ask.

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They told me we were SOL when there was a £1500 price drop just before final payment. We booked direct. I got $150 OBC. With the 3 rooms we had booked it was not a big difference if you considered the 3 deposits lost. I’m still a bit salty though! I was 45 mins on the phone to get that too. Maybe it’s different in Europe?

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Just now, Nikkoo said:

They told me we were SOL when there was a £1500 price drop just before final payment. We booked direct. I got $150 OBC. With the 3 rooms we had booked it was not a big difference if you considered the 3 deposits lost. I’m still a bit salty though! I was 45 mins on the phone to get that too. Maybe it’s different in Europe?

Definitely different outside of North America.  To my knowledge, you can only re-price inside of North America.

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1 minute ago, WAAAYTOOO said:

How did you do a mock booking if you already had the room reserved and there’s only 1 cabin in that category ?

Keep tabs on a handful of different suite categories and do mock bookings on whatever is available.  You should see a trend where they all seem to drop a little..that's when you would call to have your sold out category checked out and quoted.

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1 minute ago, WAAAYTOOO said:

How did you do a mock booking if you already had the room reserved and there’s only 1 cabin in that category ?

I track all the suite prices for my sailings.  I did a mock booking using a suite that is currently available.  I go with the theory that if most of the suites dropped in price, then mine likely followed suit even though I cannot view it.  This has not failed me yet...

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49 minutes ago, Lovetocruise2002 said:

I track all the suite prices for my sailings.  I did a mock booking using a suite that is currently available.  I go with the theory that if most of the suites dropped in price, then mine likely followed suit even though I cannot view it.  This has not failed me yet...

How bot like.  :) 

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6 hours ago, Lovetocruise2002 said:

I track all the suite prices for my sailings.  I did a mock booking using a suite that is currently available.  I go with the theory that if most of the suites dropped in price, then mine likely followed suit even though I cannot view it.  This has not failed me yet...

Same here. I always think of it as, there’s a price it just won’t show me it. 

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19 hours ago, AshleyDillo said:

Keep tabs on a handful of different suite categories and do mock bookings on whatever is available.  You should see a trend where they all seem to drop a little..that's when you would call to have your sold out category checked out and quoted.

 

19 hours ago, Lovetocruise2002 said:

I track all the suite prices for my sailings.  I did a mock booking using a suite that is currently available.  I go with the theory that if most of the suites dropped in price, then mine likely followed suit even though I cannot view it.  This has not failed me yet...

Does anyone know if these same techniques can be used if I booked direct with RCCL - no TA?  Also, next year I am booked on a free cruise (Harmony) by using points from my BOA RCCL credit card.  For that booking I was required to book direct with RCCL.  Could I price adjust there too if the price appears to drop?

Also, can this be done even after final payment?

Thanks in Advance!  😎

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1 hour ago, YOLO said:

 

Does anyone know if these same techniques can be used if I booked direct with RCCL - no TA?  Also, next year I am booked on a free cruise (Harmony) by using points from my BOA RCCL credit card.  For that booking I was required to book direct with RCCL.  Could I price adjust there too if the price appears to drop?

Also, can this be done even after final payment?

Thanks in Advance!  😎

I’ve done it both ways. Direct with RC and also with a TA.

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After final payment you are either stuck or not worth it. Also if you are outside of North America it cannot be done. It would be treated like a whole new booking with cancellations fees and everything.

But price drops after final payment could make way for an upgrade. That is how we moved from a GS to CLS on Symphony.

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