Bob_KY Posted February 21, 2019 Report Share Posted February 21, 2019 My wife has an Iphone and I have an android phone. The Royal App works better on her phone than mine. Specifically, calendar, excursion, and reservations are refreshed and accurate. Has any one else experienced this? Or is it my phone? Quote Link to comment Share on other sites More sharing options...
ericgoodwin Posted February 21, 2019 Report Share Posted February 21, 2019 As a software developer, I can tell you that it’s a lot easier for a developer to ensure a good experience across versions of iPhone then it is android. There are so many builds of the android os (every phone manufacturer can tweeek the OS) so a developer needs to specify what version that are targeting back to and because the manufacturers can make changes to the OS even specifying a target isn’t a guarantee of complete compatibility. If you have a version that’s more then a few back, it’s possible the developers didn’t take that version into account. You can see if your phone can take a more recent version of the android os to see if that improves the performance of the app. Or just get an iPhone Quote Link to comment Share on other sites More sharing options...
Matt Posted February 21, 2019 Report Share Posted February 21, 2019 Which Android phone do you have and which version of Android do you have? Quote Link to comment Share on other sites More sharing options...
DaveSRQ Posted February 21, 2019 Report Share Posted February 21, 2019 Can't seen to check in for my Navigator of the Seas trip. Less than 90 days out. (Shows the reservation but faded out.) I heard Navigator was added to the list of ships for the app about a week ago. Any thoughts? Quote Link to comment Share on other sites More sharing options...
twangster Posted February 21, 2019 Report Share Posted February 21, 2019 3 minutes ago, DaveSRQ said: Can't seen to check in for my Navigator of the Seas trip. Less than 90 days out. (Shows the reservation but faded out.) I heard Navigator was added to the list of ships for the app about a week ago. Any thoughts? Welcome to the message boards! While Navigator support was recently added to the app, I've noticed some weirdness. One day I can access my Navigator booking and then an hour later I can't. Right now I can. Try the regular things... uninstall app, reinstall app, log out, log in, etc. Quote Link to comment Share on other sites More sharing options...
DaveSRQ Posted February 21, 2019 Report Share Posted February 21, 2019 Thanks. I'll give that a try. Then if I have to, I'll check in on my PC. Quote Link to comment Share on other sites More sharing options...
Bob_KY Posted February 21, 2019 Author Report Share Posted February 21, 2019 2 hours ago, Matt said: Which Android phone do you have and which version of Android do you have? I have an Galaxy S6.. Quote Link to comment Share on other sites More sharing options...
Mondas42 Posted February 21, 2019 Report Share Posted February 21, 2019 The S6 is four generations old now so prob will have a old Android OS on it, may be time to upgrade?? Quote Link to comment Share on other sites More sharing options...
Bob_KY Posted February 21, 2019 Author Report Share Posted February 21, 2019 I give up. It is time. Maybe I should upgrade my 8track tape player too. JennyB, SpeedNoodles, mom2mybugs and 1 other 4 Quote Link to comment Share on other sites More sharing options...
Psycho and Barb Posted February 22, 2019 Report Share Posted February 22, 2019 13 hours ago, Bob_KY said: I give up. It is time. Maybe I should upgrade my 8track tape player too. Heck no Bob...Hang on to that 8track tape player...It’ll be great to amaze the grandchildren some day and might be worth a few bucks too Quote Link to comment Share on other sites More sharing options...
WannaCruise Posted February 22, 2019 Report Share Posted February 22, 2019 Not glad you are having issues too but good to hear I'm not the only one. i have android phone too. My Symphony cruise is 2 weeks away and it's definitely not accurate. It states things like Laser Tag on a day I know it is not offered. We have one Royal excursion booked, and all shows booked and none are listed on the app. But yesterday I checked and noticed I had to sign in again. And then Hiro and Flight showed but Hairspray and the ice show did not. And it doesn't list things like Quest, etc...whereas I've seen someone on facebook post a photo showing it. So am guessing there are some bugs on android version. When on the ship, I actually don't plan on using it. I carry a camera around not my phone, so plan on using the old fashioned paper compass (and I'll print out our show times) Quote Link to comment Share on other sites More sharing options...
mworkman Posted February 25, 2019 Report Share Posted February 25, 2019 Seem like the app isn’t letting me login right now..anyone else experience this? I’m on an IPhone Quote Link to comment Share on other sites More sharing options...
tiny260 Posted February 25, 2019 Report Share Posted February 25, 2019 I got in just fine just a few minutes ago. Quote Link to comment Share on other sites More sharing options...
mworkman Posted February 26, 2019 Report Share Posted February 26, 2019 I finally got it to work...for some reason it kept rejecting my password, which was correct. Quote Link to comment Share on other sites More sharing options...
ama537621 Posted February 26, 2019 Report Share Posted February 26, 2019 I found out that Royale Caribbean web site does not play nice with Google chrome. It would keep me logged into chrome and cause errors on my s9+ app. I switched to Firefox for PC access and I have less issues with the app. Quote Link to comment Share on other sites More sharing options...
mom2mybugs Posted February 26, 2019 Report Share Posted February 26, 2019 On 2/22/2019 at 7:33 AM, WannaCruise said: Not glad you are having issues too but good to hear I'm not the only one. i have android phone too. My Symphony cruise is 2 weeks away and it's definitely not accurate. It states things like Laser Tag on a day I know it is not offered. We have one Royal excursion booked, and all shows booked and none are listed on the app. But yesterday I checked and noticed I had to sign in again. And then Hiro and Flight showed but Hairspray and the ice show did not. And it doesn't list things like Quest, etc...whereas I've seen someone on facebook post a photo showing it. So am guessing there are some bugs on android version. When on the ship, I actually don't plan on using it. I carry a camera around not my phone, so plan on using the old fashioned paper compass (and I'll print out our show times) Apple or android...I have heard the app isn’t really correct on times. I am on allure so will really only bank on it for the texting! Jane WannaCruise 1 Quote Link to comment Share on other sites More sharing options...
WannaCruise Posted February 26, 2019 Report Share Posted February 26, 2019 8 hours ago, mom2mybugs said: Apple or android...I have heard the app isn’t really correct on times. I am on allure so will really only bank on it for the texting! Jane Thanks for confirming. Too bad. I don't carry my phone on the ship anyways (and use the paper compass) but it's nice to see the schedule beforehand for coordinating dinner times and to get an idea of activities. But...if they add texting, that may change things. Enjoy Allure! mom2mybugs 1 Quote Link to comment Share on other sites More sharing options...
packercruising Posted February 26, 2019 Report Share Posted February 26, 2019 I have a Moto E5 Plus and tried accessing the app yesterday. It wouldn't even allow me to enter the country in the dropdown box. Quote Link to comment Share on other sites More sharing options...
packercruising Posted February 26, 2019 Report Share Posted February 26, 2019 I uninstalled the app and started over. It works fine now, but looks basically worthless until you ger to within 4 months of the cruise date. Quote Link to comment Share on other sites More sharing options...
MindiLou Posted February 27, 2019 Report Share Posted February 27, 2019 It says the app is free on board. But how is it going to work if your phone is in airplane mode? Quote Link to comment Share on other sites More sharing options...
KLA Posted February 27, 2019 Report Share Posted February 27, 2019 Just now, MindiLou said: It says the app is free on board. But how is it going to work if your phone is in airplane mode? You can still connect to the ship's wifi in airplane mode. You won't be able to browse the internet unless you have a VOOM code (which can be either pre-purchased or purchased on board), but it will allow you to utilize the app while on board. Quote Link to comment Share on other sites More sharing options...
Vancity Cruiser Posted March 3, 2019 Report Share Posted March 3, 2019 Does anyone know when the app will be available on all ships? We used it on Adventure and it was very useful but it is not yet available on Radiance which is our next cruise. Quote Link to comment Share on other sites More sharing options...
Hoski Posted March 4, 2019 Report Share Posted March 4, 2019 On 2/26/2019 at 3:59 PM, packercruising said: I uninstalled the app and started over. It works fine now, but looks basically worthless until you ger to within 4 months of the cruise date. Our cruise is less than 4 months and the app is pretty much worthless. Day 5 is missing, nothing much is loaded. packercruising 1 Quote Link to comment Share on other sites More sharing options...
Brobbins246 Posted March 4, 2019 Report Share Posted March 4, 2019 I can see all of my in-law's reservations in my calendar on the app, but none of mine. It shows my own cruise confirmation number in my profile so I don't know why it's grabbing my in-law's shore excursions and dinner times instead of mine. Anyone else having that issue with linked cruises in the app? I reinstalled, logged in fresh, etc. We're also less than a month out. Quote Link to comment Share on other sites More sharing options...
Matt Posted March 4, 2019 Report Share Posted March 4, 2019 16 hours ago, Vancity Cruiser said: Does anyone know when the app will be available on all ships? We used it on Adventure and it was very useful but it is not yet available on Radiance which is our next cruise. Royal Caribbean has not issued any kind of schedule. Last I heard it was end of 2019 for the whole fleet, but not sure that's still the plan. Quote Link to comment Share on other sites More sharing options...
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