Louis Phillips Posted December 29, 2023 Report Share Posted December 29, 2023 (edited) My luggage failed to show up in the terminal at debarkation. I filed all of the reports, got some minimal help in searching I got Al the luggage, but after two days have heard nothing from RC. I tried calling customer relations, but got absolutely nowhere. Just awful. I understand that these things can happen, but there is absolutely no way to communicate with RC once you leave the ship. They really don’t seem to care. I’ll stick with Viking. Edited December 30, 2023 by SpeedNoodles changed title to actual subject PPPJJ-GCVAB 1 Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted December 29, 2023 Report Share Posted December 29, 2023 Ok Quote Link to comment Share on other sites More sharing options...
fireclan Posted December 29, 2023 Report Share Posted December 29, 2023 2 hours ago, Louis Phillips said: My luggage failed to show up in the terminal at debarkation. I filed all of the reports, got some minimal help in searching I got Al the luggage, but after two days have heard nothing from RC. I tried calling customer relations, but got absolutely nowhere. Just awful. I understand that these things can happen, but there is absolutely no way to communicate with RC once you leave the ship. They really don’t seem to care. I’ll stick with Viking. Gosh, that's a shame. I remember twenty years ago, sailing on Celebrity, the same happened to us. Went to pick up our luggage in the terminal and one bag was missing. And no one was the least bit helpful. We had to fly home without it. It actually caught up with us several days later...the airline (or airport?) delivered it to our home How that happened I have no idea since it went missing in the cruise terminal. Good luck to you. PPPJJ-GCVAB 1 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted December 30, 2023 Report Share Posted December 30, 2023 Sorry to hear this. We lost a suitcase a few years ago in Galveston. When you filed your lost luggage claim they should have given you a pink paper. That paper contains the phone number to call for information. We never did recover our luggage. Hopefully you will have a better outcome. PPPJJ-GCVAB and RCIfan1912 1 1 Quote Link to comment Share on other sites More sharing options...
JimnKathy Posted December 30, 2023 Report Share Posted December 30, 2023 I hope the OP understands this blog isn't affiliated with RCL in any way. OP should get their TA involved in getting some assistance from RCL. RCIfan1912 1 Quote Link to comment Share on other sites More sharing options...
Smokey79 Posted December 30, 2023 Report Share Posted December 30, 2023 Has OP contacted the travel insurance company or in some cases the credit card company to see about coverage? RCIfan1912 1 Quote Link to comment Share on other sites More sharing options...
Traveling Mike Posted December 30, 2023 Report Share Posted December 30, 2023 For others that are reading this string of posts... I have Apple Airtags that I keep in all my luggage and bags. Once you purchase them there are no additional costs. You can use your iPhone to track the bags and see where they are. Getting on the ship I have seen my bags near my cabin and have been able to locate it and get it before the cabin steward. Getting off the ship I can use them to track and locate my bag in the big room where everyone's bags are located. At the airport I can see that my bag is getting moved from each plane in my connection. Then I can just watch my phone and it will tell me when my bags are on the conveyer to pick up. I no longer have to wonder where my bags are. Keanoknick, PPPJJ-GCVAB, 14Terry and 2 others 5 Quote Link to comment Share on other sites More sharing options...
Ray Posted December 30, 2023 Report Share Posted December 30, 2023 4 hours ago, Traveling Mike said: For others that are reading this string of posts... I have Apple Airbags that I keep in all my luggage and bags. Once you purchase them there are no additional costs. Obviously not everyone uses Apple, is there anything similar for Android that anyone could recommend? Quote Link to comment Share on other sites More sharing options...
PeloAl Posted December 30, 2023 Report Share Posted December 30, 2023 3 hours ago, Ray said: Obviously not everyone uses Apple, is there anything similar for Android that anyone could recommend? Obviously this is something easily searchable on google, no? Ryan79 and Dan Curtis 1 1 Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted December 30, 2023 Report Share Posted December 30, 2023 I'm gonna guess this is a drive by Quote Link to comment Share on other sites More sharing options...
Ray Posted December 30, 2023 Report Share Posted December 30, 2023 31 minutes ago, PeloAl said: Obviously this is something easily searchable on google, no? Yes it is but do you believe every review for items on the Internet? Which is why i asked for recommendations Quote Link to comment Share on other sites More sharing options...
Cactus527 Posted December 30, 2023 Report Share Posted December 30, 2023 5 hours ago, Ray said: Obviously not everyone uses Apple, is there anything similar for Android that anyone could recommend? I use Tile. Super easy to put on/in suitcases, and the app is particularly easy to use for not-tech-savvy people (like me). I programmed mine to ring Jingle Bells if I'm looking for it. Nothing like hearing Jingle Bells coming out of the luggage chute at the airport when you're trying to figure out where your bag is. One other nice thing about the Tile app is that you can also connect to a FitBit if you have one, which then helps me locate my phone (because I lose it all the time, even when it's right beside me, LOL). TessFromFlorida, Ray, ChessE4 and 1 other 2 2 Quote Link to comment Share on other sites More sharing options...
ChessE4 Posted December 30, 2023 Report Share Posted December 30, 2023 17 hours ago, Louis Phillips said: My luggage failed to show up in the terminal at debarkation. I filed all of the reports, got some minimal help in searching I got Al the luggage, but after two days have heard nothing from RC. I tried calling customer relations, but got absolutely nowhere. Just awful. I understand that these things can happen, but there is absolutely no way to communicate with RC once you leave the ship. They really don’t seem to care. I’ll stick with Viking. Since we lost a suitcase 8 years ago, we walk off with our luggage. Look up email for RCL executives and badger them politely. They are supposed to allow 300 US even if you don't have insurance with them. Always get travel insurance of some sort. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
14Terry Posted December 30, 2023 Report Share Posted December 30, 2023 I sincerely hope the OP’s luggage is located and returned. Our son is in the Air Force, stationed in Japan. He keeps an Apple Air tag in each bag. He was flying from Los Angeles (LAX) to Tokyo, and upon landing, he saw that one of his bags still was at LAX. He was able to send screenshots to the airline, showing where the bag was. They were able to get it to him 4 days later. I too keep an air tag in every piece of luggage. WAAAYTOOO, PPPJJ-GCVAB and Keanoknick 3 Quote Link to comment Share on other sites More sharing options...
AshleyDillo Posted December 30, 2023 Report Share Posted December 30, 2023 9 hours ago, Ray said: Obviously not everyone uses Apple, is there anything similar for Android that anyone could recommend? Tile is one suggestion. Samsung SmartTags are another. WAYNO, 14Terry, Ray and 1 other 3 1 Quote Link to comment Share on other sites More sharing options...
Ray Posted December 30, 2023 Report Share Posted December 30, 2023 4 hours ago, AshleyDillo said: Tile is one suggestion. Samsung SmartTags are another. When i searched google a few weeks back i looked at the Samsung Smarttags however the reviews were not great. Quote Link to comment Share on other sites More sharing options...
WAYNO Posted December 30, 2023 Report Share Posted December 30, 2023 My wife bought me two "Tiles" for Christmas. Folks she knows that have used them say they work great. And she uses an Apple phone, so she bought the "Apple AirTag" for herself. Reviews have been positive, and her friend used one on her last cruise with my wife. They were always able to know where the luggage was, in and out of the ship, and in or out of the plane and airport. Quote Link to comment Share on other sites More sharing options...
Traveling Mike Posted December 31, 2023 Report Share Posted December 31, 2023 18 hours ago, Ray said: Obviously not everyone uses Apple, is there anything similar for Android that anyone could recommend? From what I have read Samson has the best. KJ777 and Ray 2 Quote Link to comment Share on other sites More sharing options...
Traveling Mike Posted December 31, 2023 Report Share Posted December 31, 2023 Those of you who are interested in tracking tags here is a very interesting video of someone from Germany that mailed 3 tags to different famous people and tracked them. I think you will enjoy it and learn some things. https://youtu.be/C72_8IGhR8Q?si=31vDQ1zXFNJpkqcU https://youtu.be/W8SER24F0U8?si=nbpUMfFslDDQMxsL Ray 1 Quote Link to comment Share on other sites More sharing options...
Shanethegriff Posted December 31, 2023 Report Share Posted December 31, 2023 10 hours ago, Ray said: When i searched google a few weeks back i looked at the Samsung Smarttags however the reviews were not great. I have Samsung smart tags on my keys and in my wallet (bulky in wallet but I usually misplace it). They work great for me. I left my jacket behind at a bar (had no idea which one) on a night out and was able to locate it via the tag the next day. The tag works off Bluetooth but it can "ping" off other people's devices to send you a location when you're out of Bluetooth range. I highly recommend them. Quote Link to comment Share on other sites More sharing options...
Ray Posted December 31, 2023 Report Share Posted December 31, 2023 6 minutes ago, Shanethegriff said: I have Samsung smart tags on my keys and in my wallet (bulky in wallet but I usually misplace it). They work great for me. I left my jacket behind at a bar (had no idea which one) on a night out and was able to locate it via the tag the next day. The tag works off Bluetooth but it can "ping" off other people's devices to send you a location when you're out of Bluetooth range. I highly recommend them. Thanks ..this is what i wanted Far better than paid for positive or negative reviews on google. Shanethegriff 1 Quote Link to comment Share on other sites More sharing options...
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