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I’ve seen someone post they received a $200 obc, per cabin, for having to change ships/cabins, can anyone else confirm this?

Also heard anything purchased in the cruise planner is not moving over and will be canceled/refunded. 
 

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27 minutes ago, RWDW1204 said:

Not sure about OBC, we were put in the same type cabin from Brilliance to Independence. But yes, our Cruise Planner purchases were cancelled and refunded.

Wait!  Back this up.  You already have your new cabin assignment for Indy and they did not move your cruise planner purchases?!

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18 minutes ago, Lovetocruise2002 said:

Wait!  Back this up.  You already have your new cabin assignment for Indy and they did not move your cruise planner purchases?!

Yes. Thursday we got an email for cancelled Cruise Planner purchase. We only had the Deluxe Beverage Package, but can't see why that couldn't be transferred.  Understandable if we had excursions, different itinerary. 

And yes, yesterday our new cabin assignment and cruise is showing up on our RC app.

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22 minutes ago, RWDW1204 said:

Yes. Thursday we got an email for cancelled Cruise Planner purchase. We only had the Deluxe Beverage Package, but can't see why that couldn't be transferred.  Understandable if we had excursions, different itinerary. 

And yes, yesterday our new cabin assignment and cruise is showing up on our RC app.

When I log into my cruise planner, it still shows that I am sailing Brilliance.  What date was your Brilliance sailing?

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On 9/26/2020 at 8:34 AM, JT2 said:

I’ve seen someone post they received a $200 obc, per cabin, for having to change ships/cabins, can anyone else confirm this?

Also heard anything purchased in the cruise planner is not moving over and will be canceled/refunded. 
 

I can answer the first part of your question, although Pre-COVID...

We had booked Harmony for APR 2021 (Port Canaveral) and Royal subsequently cancelled most of the APR Harmony sail dates due to the moving up of the 5-year routine maintenance dry dock. Royal froze the cruise fare allowed us to pick any Oasis class sailing out of FLA during that month of APR plus added $200 OBC as compensation. We switched to Symphony (Miami) and just wound up paying a nominal adjustment to port fees, expenses, etc.

We didn't have any CP purchases at that time so I can't speak to that.

 

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I will say that I finally got moved, and had something funny happen to me: I went on Liberty of the Seas in 2018, Independence's sister. Well of all the luck, I was assigned the EXACT same cabin that I had on Liberty on Independence! Now I'm wondering if it was indeed random or if someone went back to see what cabin I had on Liberty. If it was random that seems like a very low percentage chance with the hundreds of balcony cabins on the ship. Not like I had a GS or anything, haha!

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8 minutes ago, nate91 said:

I will say that I finally got moved, and had something funny happen to me: I went on Liberty of the Seas in 2018, Independence's sister. Well of all the luck, I was assigned the EXACT same cabin that I had on Liberty on Independence! Now I'm wondering if it was indeed random or if someone went back to see what cabin I had on Liberty. If it was random that seems like a very low percentage chance with the hundreds of balcony cabins on the ship. Not like I had a GS or anything, haha!

I think you know what numbers to play once you get to the casino.

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36 minutes ago, AnnetteJackson said:

I have been working with Royal on a couple today in hopes they would move them because of the room configurations that was needed - NOPE.  Redeployment says any changes can cause issues with their process - so its wait and see.

This was the exact same dead end that my TA hit on Saturday when calling on my behalf.  Best she could do was get them to waitlist me for the cabin that I actually want and hope that prevents them from assigning someone to it.  Then when I get moved, she can move me to the one I want.  As of right now, I am still sailing Brilliance on July 3, 2021....no movement for me either yet.

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Heads up to anyone that is being moved by redeployment........ Just got my first set thru and it is all messed up!  Connecting rooms on Brilliance are now on different floors - yep two kids in one room and 2 adults in the other - so not even their policy is being followed.  BUT WORST PART - they were refundable on Brilliance and now on Independence they are nonrefundab!e!!!

Check your confirmations over carefully!  This is one that is not easily fixed.

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2 minutes ago, AnnetteJackson said:

BUT WORST PART - they were refundable on Brilliance and now on Independence they are nonrefundab!e!!!

That is a trend my TA and her coworkers have observed frequently recently.

I had her apply an FCC to a booking and they converted it from refundable to NRD without telling her.  I later cancelled the cruise and they refused to refund my deposit.  Plus they refused to re-issue the FCC that was applied.  

 

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3 minutes ago, twangster said:

That is a trend my TA and her coworkers have observed frequently recently.

I had her apply an FCC to a booking and they converted it from refundable to NRD without telling her.  I later cancelled the cruise and they refused to refund my deposit.  Plus they refused to re-issue the FCC that was applied.  

 

Yes, this has been going on for awhile as Royal loves to defer to Non-Refundable - BUT so annoying!  If you do not catch it within 24 hours or so they tend to refuse to fix it.

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26 minutes ago, AnnetteJackson said:

 BUT WORST PART - they were refundable on Brilliance and now on Independence they are nonrefundab!e!!!

Check your confirmations over carefully!  This is one that is not easily fixed.

It seems like everything defaults to nonrefundable.  I recently repriced a cruise and the quoted price was based on a nonrefundable fare even though the cruise was booked refundable.  It was just luck that I asked if the repriced cruise fare was still refundable.

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50 minutes ago, AnnetteJackson said:

Heads up to anyone that is being moved by redeployment........ Just got my first set thru and it is all messed up!  Connecting rooms on Brilliance are now on different floors - yep two kids in one room and 2 adults in the other - so not even their policy is being followed.  BUT WORST PART - they were refundable on Brilliance and now on Independence they are nonrefundab!e!!!

Check your confirmations over carefully!  This is one that is not easily fixed.

The chatter on my FB roll call group for the Brilliance 07/03 now Indy 07/03 seems to reflect exactly what you are saying. 

For myself, I sadly did not get the cabin I wanted so I am likely "jumping ship" back to Brilliance or dare I say, maybe Alaska...🙃

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18 minutes ago, Lovetocruise2002 said:

 

For myself, I sadly did not get the cabin I wanted so I am likely "jumping ship" back to Brilliance or dare I say, maybe Alaska...🙃

Make sure you call and ask about a room change.  I have seen these rooms changing a lot today inbetween the 5 calls to redeplyment - so worth a try in a couple of days.

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6 minutes ago, AnnetteJackson said:

Make sure you call and ask about a room change.  I have seen these rooms changing a lot today inbetween the 5 calls to redeplyment - so worth a try in a couple of days.

On it already, but the more I think about it, the more I don't want to sail Indy.  I already sailed her post-amp, and the new itinerary is almost identical to the 8 night SY sailing we have in August.

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10 minutes ago, Matt said:

@Lovetocruise2002All you need in life is a healthy serving of Mongolian grill! If the ship has that, you're set!

You mean that Hubby is all set.  lol

I just need a cruise!  Look, you can see that desperation is setting in, I currently have a hold on a Radiance class ship sailing to Alaska!  @JLMoran was right earlier today, I am losing it! 🤣

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