Hi, I was booked for Brilliance on 5/8/2021 changed to Independence 5/8/2021. Told cost was price protected . The change was made yesterday. I received an email stating I will get back the money I paid for drink package and dining within 45 days.... ok then I checked my booking and it says I owe $1,104? My cruise on brilliance was paid for already! Has this happened to anyone else ?
I was an Brilliance 5/8/21 got switch to Independence on 5/8/21 was told I would get refund for drink, dining, internet package within 45days. The bad part is mY cruise was paid off and after the switch it says I owe $1,104!! Has this happened to anyone else ?