Michell Posted February 11 Report Share Posted February 11 Lack luster at best. Downright curt/rude staff at times. Most disappointing vacation. Took group of 9 with 5 first time cruisers. I’m embarrassed to have recommended. Stay away from stateroom 7500 it smells like Band-Aids and burnt hair. All of our clothes reeked the entire trip. We requested distilled water, cribs, etc. and that did not happen in three of our five rooms. When we got to our room, the Sea Pass cards on the door belong to another couple. We waited over an hour in hot, guest service line, where Miguel promptly became sarcastic and smug not believing the names on the Sea Pass were not us? He told us the issue was fixed, only to have to get back in the line again to have our new cards “fixed” again. Miguel also told us the water in our room was distilled, which it was not. My sister was charged for three towels due to royal Caribbean’s. Lack of attention at the towel center. What a let down. Quote Link to comment Share on other sites More sharing options...
tonyfsu21 Posted February 12 Report Share Posted February 12 So just to clarify, you allowed a misunderstanding regarding some sea pass cards and a “rude” crew member named Miguel ruin a vacation on Symphony? Something stinks of band-aids and burnt hair with this story. TXcruzer, dmattinson, Thom Cruise and 7 others 2 1 5 2 Quote Link to comment Share on other sites More sharing options...
CruiseGus Posted February 12 Report Share Posted February 12 Typical fly by, never to be heard from again. Btw on Symphony now as well as last week. Crew is marvelous and accommodating. Ship is in great shape. Wonderful and approachable Master, Capt Rick. Things can happen, 2 cruises ago we had no cards on our door, grabbed the first officer I saw, he went to guest services for mehad my cards in under 15 minutes. Baked Alaska, tonyfsu21, Mrs. Thomas and 2 others 5 Quote Link to comment Share on other sites More sharing options...
tonyfsu21 Posted February 12 Report Share Posted February 12 3 minutes ago, CruiseGus said: Typical fly by, never to be heard from again. Btw on Symphony now as well as last week. Crew is marvelous and accommodating. Ship is in great shape. Wonderful and approachable Master, Capt Rick. Things can happen, 2 cruises ago we had no cards on our door, grabbed the first officer I saw, he went to guest services for mehad my cards in under 15 minutes. Agree, we sailed Symphony for New Years and the crew was incredible. Zero issues! CruiseGus and PPPJJ-GCVAB 2 Quote Link to comment Share on other sites More sharing options...
Thom Cruise Posted February 12 Report Share Posted February 12 I like Symphony when I went on it last October, but I wouldn't go back. I think I've realised that bigger isn't always better, but moreover I've realised that I don't want to cruise on any ship without the Lime and Coconut decor on top deck! Makes such a difference to me. But overall it's a great ship, well staffed, a great holiday is guaranteed. Quote Link to comment Share on other sites More sharing options...
jeffmw Posted February 12 Report Share Posted February 12 Everyone has a right to their feelings and takeaways. I'm not going to crap on this person for having an opinion. It does seem like this person had some issues (the room smelling is a little odd). I also think, though, that people go into cruising with preconceived notions and look for reasons to be disappointed. One thing I try to keep in mind when I board a cruise is that embarkation day is always going to be a bit of a clusterf*ck. Other hotels and resorts don't have every single room emptied out and thousands of new guests check in at the same time. It's understandable for little requests and things like cribs, distilled water, etc., to get messed up. That first day, there are gonna be mixups, long lines, etc. It's a hectic day. You just gotta remember you're on there for several days and just be a little patient. asquared17 1 Quote Link to comment Share on other sites More sharing options...
TXcruzer Posted February 12 Report Share Posted February 12 I am going to find a way to work the term “band aids and burnt hair” into a conversation; that’s awesome! Baked Alaska, PPPJJ-GCVAB, WAAAYTOOO and 1 other 4 Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted February 12 Report Share Posted February 12 Drive by in process. TXcruzer, Gears, GatorCruiser and 1 other 3 1 Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted February 12 Report Share Posted February 12 13 minutes ago, TXcruzer said: I am going to find a way to work the term “band aids and burnt hair” into a conversation; that’s awesome! I think I saw "Band Aids and Burnt Hair" play at a dive bar in college. PPPJJ-GCVAB, dmattinson, TXcruzer and 2 others 4 1 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted February 12 Report Share Posted February 12 21 minutes ago, TXcruzer said: I am going to find a way to work the term “band aids and burnt hair” into a conversation; that’s awesome! Let us know how that goes. asquared17 and PPPJJ-GCVAB 1 1 Quote Link to comment Share on other sites More sharing options...
Jolly Ogre Posted February 12 Report Share Posted February 12 We have been on Symphony two times and this last one was the best cruise ever. Everything was great but for one part of a meal. I did not let that"ruin" my cruise. I even reassured the waiter that it was not his fault and it was ok, I was not upset about it. Things happen and not everything will be perfect. No worries. PPPJJ-GCVAB 1 Quote Link to comment Share on other sites More sharing options...
GatorCruiser Posted February 12 Report Share Posted February 12 Love hit and runs CruiseGus 1 Quote Link to comment Share on other sites More sharing options...
Leroyr55 Posted February 12 Report Share Posted February 12 Second cruise on SOS coming up in April. We can’t wait. Quote Link to comment Share on other sites More sharing options...
rjac Posted February 12 Report Share Posted February 12 Now now boys and girls, some of you are in violation of rule #2 on Matt's post "Don't Do Any of These Things" regarding the OP post. Gotts to be nice or you will have to walk the plank! Quote Link to comment Share on other sites More sharing options...
GatorCruiser Posted February 13 Report Share Posted February 13 I don’t think it’d break anyone’s heart if the thread was closed. rjac, AshleyDillo and CruiseGus 1 1 1 Quote Link to comment Share on other sites More sharing options...
Mrs. Thomas Posted February 13 Report Share Posted February 13 22 hours ago, Thom Cruise said: I like Symphony when I went on it last October, but I wouldn't go back. I think I've realised that bigger isn't always better, but moreover I've realised that I don't want to cruise on any ship without the Lime and Coconut decor on top deck! Makes such a difference to me. But overall it's a great ship, well staffed, a great holiday is guaranteed. The difference between your post and the OP is that you still gave credit where credit is due and just said that it's not for you. Thank you for that. The OP decided to come on here and bad mouth it all like some hotels.com review. Maybe they work for the competition LOL Quote Link to comment Share on other sites More sharing options...
barjpoe Posted February 13 Report Share Posted February 13 We just came off Symphony and it was fine. My only issue is that I collect the 3-D Christmas ornaments of the ships I sale on and Royal has not seem fit to restock them ont the ships I've been on. A very minor detail, I know. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.