Michell

Lack luster at best. Downright curt/rude staff at times. Most disappointing vacation. Took group of 9 with 5 first time cruisers. I’m embarrassed to have recommended. Stay away from stateroom 7500 it smells like Band-Aids and burnt hair. All of our clothes reeked the entire trip. We requested distilled water, cribs, etc. and that did not happen in three of our five rooms. When we got to our room, the Sea Pass cards on the door belong to another couple. We waited over an hour in hot, guest service line, where Miguel promptly became sarcastic and smug not believing the names on the Sea Pass were not us? He told us the issue was fixed, only to have to get back in the line again to have our new cards “fixed” again. Miguel also told us the water in our room was distilled, which it was not. My sister was charged for three towels due to royal Caribbean’s. Lack of attention at the towel center. What a let down.