RCIfan1912 692 Posted September 1, 2020 Report Share Posted September 1, 2020 When I open the Royal Caribbean app I see a box with my cruise August 22 Oasis Coco Cay and all that. When I click it says we are working on the fun and something about questions about sailing on a group or chartered cruise. What the heck does that mean? Quote Link to post Share on other sites
princevaliantus 1,283 Posted September 1, 2020 Report Share Posted September 1, 2020 15 minutes ago, RCIfan1912 said: When I open the Royal Caribbean app I see a box with my cruise August 22 Oasis Coco Cay and all that. When I click it says we are working on the fun and something about questions about sailing on a group or chartered cruise. What the heck does that mean? Basically means Royal goofed again!! Scooter6251, Ogilthorpe and RCIfan1912 1 2 Quote Link to post Share on other sites
RCIfan1912 692 Posted September 1, 2020 Author Report Share Posted September 1, 2020 15 minutes ago, princevaliantus said: Basically means Royal goofed again!! Ok that's good. I thought maybe the cruise had been chartered or something and we were being kicked off. Quote Link to post Share on other sites
teddy 611 Posted September 1, 2020 Report Share Posted September 1, 2020 I get that for all three of ours, the soonest of which is August 2021. It’s been there since we booked them. I just figured it was too far out, as I’ve seen it on previous cruises when they were a long way out. RCIfan1912 1 Quote Link to post Share on other sites
LizzyBee23 86 Posted September 1, 2020 Report Share Posted September 1, 2020 9 minutes ago, teddy said: I get that for all three of ours, the soonest of which is August 2021. It’s been there since we booked them. I just figured it was too far out, as I’ve seen it on previous cruises when they were a long way out. You might need to update your app. You should still see all of the correct info in the browser based cruise planner. Edit: actually maybe don't do that. I can't see mine anymore either, and this is recent feedback from RCI in the app store. RCIfan1912 1 Quote Link to post Share on other sites
WAAAYTOOO 11,546 Posted September 1, 2020 Report Share Posted September 1, 2020 When I did my daily mock bookings to check prices about half of my cruises were missing from the website. I am assuming they are performing some kind of maintenance this morning. Either that or they're cutting a whole bunch of my cruises from the lineup !!! RCIfan1912, ehw51 and Ogilthorpe 3 Quote Link to post Share on other sites
Lovetocruise2002 10,755 Posted September 1, 2020 Report Share Posted September 1, 2020 2 hours ago, RCIfan1912 said: When I click it says we are working on the fun and something about questions about sailing on a group or chartered cruise. I have always assumed that was the standard message that pops up when the sailing is not accessible on the app yet. That is the message I always get. RCIfan1912, Ogilthorpe, Spang1974 and 1 other 4 Quote Link to post Share on other sites
FionaMG 746 Posted September 1, 2020 Report Share Posted September 1, 2020 4 hours ago, RCIfan1912 said: When I open the Royal Caribbean app I see a box with my cruise August 22 Oasis Coco Cay and all that. When I click it says we are working on the fun and something about questions about sailing on a group or chartered cruise. What the heck does that mean? I would say that the bit that says "Sailing on a Charter?" is a generic message that simply means if you are sailing on a charter and there are dedicated activities for that charter group those activities will not show up on the app and you have to check details of them once you get on board. teddy, RCIfan1912, SpeedNoodles and 1 other 4 Quote Link to post Share on other sites
SpeedNoodles 4,518 Posted September 1, 2020 Report Share Posted September 1, 2020 47 minutes ago, FionaMG said: I would say that the bit that says "Sailing on a Charter?" is a generic message that simply means if you are sailing on a charter and there are dedicated activities for that charter group those activities will not show up on the app and you have to check details of them once you get on board. That's how I interpreted it. FionaMG 1 Quote Link to post Share on other sites
twangster 25,611 Posted September 2, 2020 Report Share Posted September 2, 2020 I think the app is in limbo since there are no cruise directors loading content. LizzyBee23 and Spang1974 2 Quote Link to post Share on other sites
deep1 268 Posted September 2, 2020 Report Share Posted September 2, 2020 I learned recently that some of the sailings do have "Group bookings". My buddies have a band and have been hired to do a group thing on Oasis in may... Like a charter group within the ope boat. If I want to get in on the special shows and "stuff" I have to book at a premium through their group agency... Otherwise I could get on the same cruise for a lot less... As for the message I'm getting similar in a regular sailing saying "Sailing on a Charter? Details of your adventure will be on board. " I think generic "IF"... Quote Link to post Share on other sites
RickinSTL 451 Posted September 4, 2020 Report Share Posted September 4, 2020 We lifted and shifted from Freedom September 2020. to Symphony in September 2021.. The app says im going to Bermuda on a 5 nightery.. Instead of a 7 nighter on Symphony.. Quote Link to post Share on other sites
teddy 611 Posted September 4, 2020 Report Share Posted September 4, 2020 Regarding the phone app specifically, there have been times where I've had to delete and re-download the app while currently on the cruise I was trying to use it for. RCIfan1912 1 Quote Link to post Share on other sites
KathyC 997 Posted September 9, 2020 Report Share Posted September 9, 2020 I couldn't log into the stupid app tonight to check in to our cruise. I had to do it on my laptop. Wouldn't even let me sign in. Kept bringing me back to the login screen. My husband tried on his app, was able to sign in but couldn't find the reservation. So annoying. No problems signing into my Celebrity app though. Quote Link to post Share on other sites
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