deep1

I had no reason to think they would have any mishaps. Especially multiple ones. It had great reviews and though fresh out of dry dock still had the issues. My biggest concern wasn't the power, head and water problems. It was the lack of communication and utter indifference to the passengers by guest services. I didn't find that remotely acceptable. I approached them calmly and with respect. When given no viable answers to my questions, I escalated to executive branch. Though slow to respond they did show concern. Then today they offered a compensation. A touch short of what I had hoped for but good enough. For me, its astern of us and adequately resolved.

Either fast ferry or air. Not eager to risk it again.

While I'm certainly bugged by the power and water issues and outright indignant about their lack of response I'm not so sure for me this is one and done. In fact I'm looking hard at Transpacific run with them. What they offer may well be the determining whether I do go but not only deciding factor. As mentioned the three days without problems were delightful.

THE GOOD>>>>>Picked this one cause of itinerary that included Key West and Bimini, both on bucket list for Fiancé. Boarding was seamless. Crew was best I have ever seen! Ship clean and not crowded. Buffet better than Windjammers. Room was smaller than Royal but balcony was bigger. Items purchased online had not been delivered though. Call to guest services solved part of it. Some items did get delivered. Guest services called to say they were sold out although there was plenty of the other items plainly visible in the gift shop at higher cost than what I had agreed to pay on line. They said they would refund to my card form of payment. NO biggie but still a minor glitch. Two of three outlets and both usb ports were intermittent or mostly not working. TV , Wi-Fi as well barely operational... Guest services said they would send somebody. They never did come. MDR dinner was like old days on RCL excellent!!!. Comedy/ magic show was good. After that we had to get logged back in to internet that repeatedly kicked us off. Yet too minor of a glitch to moan about. Day 2 breakfast was excellent and Key West great, especially for Fiancé who had never been. Second dinner as good as the first... THE BAD>>>>>Day three we were unable to dock due to wind and current... Many aboard were upset but I had to agree with the call. We would have two sea days instead of one to crawl to Nassau. Mid afternoon I noticed no Wi-Fi again. Also noticed we had come to a complete stop and were adrift. Phone wasn't working so I decided to go to Wi-Fi desk. Emergency lights in hall and elevators not working? Had to use stairs. Full on black out! Water was out as well, No ice for the bars, no showers. Public restrooms closed and guests told to use the ones in their cabins and flush after power would be restored. With no elevators guests had to hoof up several decks worth of stairs. Many of them elderly. Some didn't make it and suffered the ultimate indignity. Sections of stairs roped off to clean that mess! Power restored for a while. It went back out at around dinner time. Many were in showers and unable to get soap off. Dinner was hot with no AC.... Kitchen escalators and elevators didn't work. Poor wait staff had to run up and down hot dim stairs with their orders. After that black out the Celebrity Apps wouldn't work. No way again to check upcoming shows or monitor account. Next day started ok then multiple pipes on multiple decks burst! Again public facilities were closed. People had to scramble to find safe places to relieve themselves. Some noted the water went brown when the water quit running properly. Decks 2,5 and 7 were soaked in many areas.. THE REALLY UGLY: Repairs were made, Nassau stop no problem, but ugly was on its way. People were upset. They were told in some cases after we docked that BImini port fees were refunded to onboard accounts and needed to be spent while aboard?!? Nobody was notified and with no tv or working apps no way to see their accounts. My fees never were refunded nor my online goods that were never delivered. Some people were told they would get 30% off their next cruise but couldn't use any other discount? Their every day sales offer bigger discounts off full fare!!! Some were given like $90 being and told that equated to 40% of their total fares????????????? Many were told there would be no compensation what so ever!!!! Some were told there had been cold towels and free drinks at some pool but nobody let the passengers know. Then most, like me several days later have not received or been told a single thing. I had been given a promise of a call this morning but none ever came! After I took half day off to take that call! I called them and no apology or update. I am far from impressed!

I'm gonna rent a golf cart and ride to the other end of the island. Conch fritters and conch salad are calling me. Introduce my Fiancee to OLD friends. Stop by Bimini Big Game club and visit my old home crowd. Stop at the burnt ruins of the Compleat Angler bar (one of Hemingway's hangouts and pay my respects to those from there no longer with us. Wade the waters of radio beach. Go to the mini strawmarket. I'll head back up to the port with enough time to shop the nice shops ar the resort there.

Summit April 1: Mia - Key West- Bimini- Nassau.... All places I've lived. Fiancee hasn't done Bimini or Key West so that was the reasoning. Gotta say, compared to Royal, they go out of their way to make you feel welcome...

Heard some rumors elsewhere that points were going to be cross honored between C+A ? I know they kind of honor levels but the rumor said points could be earned on either line and be applied to a "combined type account"? Any real in that rumor or just another internet story?

Yeah Yeah I know this site is Royal but they are related kind of? I used to live on the island of Bimini. A buddy said he saw a RCL ship there a little while back. Thought it would be nice to give it a go for a quick fill in trip, to show Hyperhot , my Fiance, my old stomping grounds. RCL does go there but currently from only Tampa. Next year 5 dates will be added from Canaveral. I live an hour from Lauderdale/ Miami. Saw a couple other lines that do stop there. One was immediately kicked to the curb. I won't say which. Then I stumbled on Celebrity having one that does go there and Key West as well. That being another old stomping ground would knock two visits off my bucket list for her. The question is how much difference is there between them and us. I'm so used to Royal and having a good grip on how to navigate and flow with them. Will I be ok with Celebrity or will it be a stuffy vibe? When out of my area of expertise I always feel ok asking the dumb questions that I don't have answers to. Wondering about the aforementioned snobbery potential. How about food quality? Amenities? Shows? Any other notable differences?

I had that problem after my last cruise. They finally awarded then both on app and on dashboard they were taken back? I called and no Explanation just a "sorry". All was good then they vanished from the app again??? They are at least matching now...

I had a running list of the missing ones. I didn't have a full spread sheet. I had casino chips, and other mementos even had my platinum and emerald pins. They wanted my sea passes that went away during my divorce. Which happened to be around the time my (and ex wifes) accounts were closed then started fresh, missing most of our sailings. So I have had the pleasure of being gold twice, platinum twice and soon to be emerald for the second time instead of Diamond heading toward plus... I got tired of fighting about it. When the last C+A manager tried to tell me that pictures I had of me before and after amp on Indy clearly from same angle in Cozumel (near Carlos and Charlies) was only one in Coz and the other was Legend in Alaska, I knew incompetence was the norm even at higher levels.

I know about that but was curious about ending and starting from a foreign port as possibly being different... Instead of the foreign port just being a port of call.

I have done my homework and have a base understanding of an ordinary b2b. Where my question(s) come in is in the first case is that they aren't closed loop. One departs Seward, Alaska and ends up in Vancouver, Canada. The next departs Vancouver back to Seward. Is the process any different than say Miami RT and Miami RT as a B2B? The next is kind of dreaming big. Vancouver Canada ending in Hawaii followed by a trans Pacific . Same question... Are there different processes than a "Normal B2B"?

That worked. Now ... If C+A ever got their act together and come up with a more accurate way to keep their records straight...

They show both the same? Their accuracy is frequently not their strong suit. Going to unload the app and re install. A person elsewhere suggested that.

Once again I got points issues. The main page on line has me at one set of points. The app is missing some and a different number? Neither one is right but the higher one is closer to what "their count" has been reflecting? How do I get at least the two numbers showing the same? Its the app thats short...