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deep1

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Everything posted by deep1

  1. I had $150 usd appear out of seemingly nowhere. Looked close and only 450 of my 500 deposit was applied to fare.... That explains 50????? I did a reprice and they took $50 back???? I get so confused with them!
  2. I had some show up out of thin air last year. I called and they said they were issued in error. Well... Months Later come to find out they were valid. Yes there was an error, they were supposed to be a refund, not FCC. That is where this mess really begain. Then using them compounded the prolems.
  3. This is all part of really one big booking nightmare. I booked a cluster of cruises. Somewhere in the mix of RCL cancelling and even me having to cancel. FCCs were issued instead of stated refunds as promised. Its those FCC's that have been repeatedly problematic. I have spent about 30 hours on the phone and days even with online agents. Each time I was hopeful we had a fix they reissued and re used the FCC's wrong. Just got off the phone. The new invoice does indeed reflect "missing FCC's". The invoice was sent before I had been given an explanation that those "missing ones" are going to be reissued finally in my name. Supposedly this should bring this ongoing saga to a close. In the past I was told that same thing and instead they were reissued to my Fiance's kids who will not be cruising in the forseeable future. Fingers crossed. They should have notified me this (what I was told) was happening rather than just shift chunk of money without letting me know. I can't get really angry at agents minimally trained and or reading fro a script. That really reverts back to management not equipping the agents with better training. Oh well. On the C+A ongoing story. I just need to remain persistent and get with a loyalty Ambassador on the next cruise... I hope one day it gets worked out but if it doesn't its not the end of the world...
  4. Did a reprice on a cruise paid in full. They were going to issue a FCC for the difference instead of refund or OBC as has always been done in the past. I hate FCC with a passion beyon all passions. We negotiated over a few days and they swutched to a refund. Fine.... Got the new adjusted Invoice that is now missing a payment they took from one of the FCCs we did apply. Its deducted from that FCC number but not showing as applied to the invoice???? Suggestions? On hold once again...
  5. After several contacts they are niw refunding the difference back to the card. Looked at the new corrected invoice and noticed that one of the night mare FCC payments they took on this cruise no longer showing as applied. Not in her account. Poof! Gone and nobody has an answer what happened to it???? Update: FCC's that went poof are finally being reissued where they belong in my name... Nobody told me Nor did they tell me that we had overpaid bt several hundred before the repricing. Yep... I missed it... or wrote it off to what I call their voodoo math. You know when they add 750 to another 750 and it comes up showing 986 ???? This would be so much easier if they didn't have such "perpetual flexing" in their price structure...
  6. I have done that frequently in the past. Not working recently. I will say though after 3+ hours on hold for the first call the second was only 20 or so minutes (It was 1AM though).
  7. I have in the past. But.... That was after final payment date. I'm paid in full but dont need to be til like August,,,, Here's a fun update: I called back to see if FCC was indeed the only choice. Turns out the first agent never did the reprice! It got shelved when we got arguing about FCC to begin with. New agent did verify it had to be FCC but while doing the reprice he found discounts the other agent and I missed and saved me quite a bit. Then as a courtesy he made my Fiance's daughter's FCCs usable by me... I've made note on here that very often I have to make multiple calls to get something done right...
  8. Near 4 hours on hold then worst agent ever. Gave me FCC not OBC ... Only will come through in like a month. I have FCC Nightmares all over the place here . They were supposed to be refunds!
  9. Go easy on that tourist trap stuff. I got a diploma from the university of hell...
  10. Thats what I worry about. I have made the mistake on cruise planner purchases have had em in cart and they went back up before I could pull the trigger...
  11. Just crossed two hours on hold after seeing through a mock book that one of my bookings came down $300. Not a ton but enough. As we are nearing 10 o'clock do they continue amswering calls on hold after? I wonder as I have had it happen before that I didn't wait and the price went back up. Dont want that to happen again.... We're paid in full and date is Sept.... I'd imagine they just put the difference in OBC?
  12. I always pay in full way way in advance. More than once though paid in full I have seen "pay remaining Balance" still active. Once for a couple hundred bucks and once for $9!!!! Both mistakes but would have resulted in a "non payment cancellation"...
  13. Hooos on with us...? This is a make up for a missed Anthem also out of Cape Liberty for us... Looking forward to it...
  14. Next on the ist is finding who's got the best deals on king crab...
  15. Fiance' was looking over my shoulder at an excursion that would kill a few hours after cruise before flying home. "Book it"!!!! She's easily amused...
  16. I saw they had from Juneau and I think one other port along the way. I need t research with my industry peers to make sure they put in real effort...
  17. Great... I hate being nickle and dimed (Which unforunately is part of cruising). We have a bunch in mind. Gotta try western caribbean again so we can do Roatan and "she" gets her sloth fix. Then trans Atlantic rolling rolling Rome in it. Another Euro pean involving Spain. ABC islands and can't forget St. Lucia. Alaska southbound then even a trans Pacific in the mix. May need to get creative to include Bora Bora....
  18. That sets up a little problem. "She" really would like to see the Lumberjack show but this fills in that time slot. I see other Halibut excursions at other stops but no idea if they catch or are just boat rides. This is the last fish on my bucket list. I have fished the world and this is the last one. Doesn't have to be a barn door, any will do. Guess I need to see if the other ones really produce or not.
  19. I'm looking now at the RCL charter train info from few years ago thread...Trying to see whats incluuded or not..
  20. Not about changes just a clearer presentation of how the transfers at the end of the tour are handled.... And other similar questions....
  21. Ok I recently vented my spleen how I'm really tired of dealing with increasingly undertrained RC phone reps directly. I don't mind a little "spirited exchange" now and then but its sadly becoming the only thing I run into. In that thread, many I read on here gave glowing suggestions of using a particular agency that is friendly with this site. I have always enjoyed doing my own booking and looking after my own best interests but as I am nearing retirement and lots more cruising it may be time to pass that torch. I was looking at Alaska stuff then Europe today. The deeper I dug the more unanswered questions surfaced. I've always lived near cruise ports and with the exceptopn of one I did years ago to Alaska, no transfers , flights, hotels etc were involved. Now with the ones I'm looking at all that stuff is part of what needs to be done. Do travel agentts have a good grip on all that side stuff? For example. Somebody in our ranks mentioned that there is transfers through RCL to a train from Anchorage to Seward. The trains website says that as well but I couldn't find details anywhere. Would the reccommended agents I see mentioned here be versed in that? I found a way to burn some time at the end that cruise.... Its an RCL sanctioned excursion but details of the "transfers to airport" at the end of it are really not clear.... Would they be able to translate the unclear to clear? Europe set other questions into motion? Fiance' wants to check out Rome. Is there enough time to do that from a port stop or do we need to make that our base and spend a couple days there? Questions like that.... Can they help? Do they charge extra for all that expertise?
  22. Highest spot I can get to... Wave at the peon little land people and laugh maniacly.... Now if I'm in the mood to really embarass my Fiance' I may break into songing the Popeye theme while pretending to steer... Hey, I don't drink any more so I gotta have fun...
  23. I had an Indy 5 night go from 4 of us in an oceanview Booked at next cruise) to two balconies and about 275 in OBC. Today I saved $29 on a 7 night on Oasis....
  24. So RC does have its own train scheduled ? I'm looking at the train website now as being 6:45 AM. I think the one we took the last time was a little later than that??? On another note is the upgrade to the dome worth it?
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