michaelp1446 Posted May 6 Report Share Posted May 6 Logged into my account (on the Desk top). All my cruises are showing. When I try to access the cruise planner I get re-directed to sign in again. Used Safari and Chrome and got same result. Just curious if others are having this issue. Snotarni and WAAAYTOOO 2 Quote Link to comment Share on other sites More sharing options...
Reigert2008 Posted May 6 Report Share Posted May 6 4 minutes ago, michaelp1446 said: Logged into my account (on the Desk top). All my cruises are showing. When I try to access the cruise planner I get re-directed to sign in again. Used Safari and Chrome and got same result. Just curious if others are having this issue. @michaelp1446 There is a a cruise planner sale going on with drink packages up to 45% off, it'll probably get back to normal in a bit. Of course prices vary per ship and sailing, but I was able to reprice our soda packages down to $8.99 a day from the previous $9.99 a day! RCIfan1912 1 Quote Link to comment Share on other sites More sharing options...
michaelp1446 Posted May 6 Author Report Share Posted May 6 Just now, Reigert2008 said: @michaelp1446 There is a a cruise planner sale going on with drink packages up to 45% off, it'll probably get back to normal in a bit. Of course prices vary per ship and sailing, but I was able to reprice our soda packages down to $8.99 a day from the previous $9.99 a day! I was thinking the the "current sale" may have overwhelmed their system.... thanks Quote Link to comment Share on other sites More sharing options...
ZBrady Posted May 6 Report Share Posted May 6 Word sure does travel fast! Same experience on my end - hopefully its back up soon. michaelp1446 1 Quote Link to comment Share on other sites More sharing options...
JasonOasis Posted May 6 Report Share Posted May 6 Their website is probably being overwhelmed right now with people taking full advantage of that $70 dollar per day DBP. I'm on a B2B on Utopia in September and I was able to book the first 3 night cruise DBP through the cruise planner but I couldn't book the second one it kept signing me out. I instead called Royal used the automated call back feature which works surprisingly well and was able to book the 4 night cruise DBP over the phone. If you can't book it on the computer, try the app, you can't do it via the app then pick up the phone and call them if there is a hold time use the automated call back feature but don't miss out on this deal simply because their website is overwhelmed with traffic right now. michaelp1446 and OCSC Mike 2 Quote Link to comment Share on other sites More sharing options...
OCSC Mike Posted May 6 Report Share Posted May 6 17 minutes ago, JasonOasis said: I instead called Royal used the automated call back feature which works surprisingly well I'm finding more companies using this system and it really does seem to work. I think I used it calling the USPS of all things last week and it saved me a 45 minute wait. Quote Link to comment Share on other sites More sharing options...
dr martini Posted May 6 Report Share Posted May 6 issues here as well, but was able to clear cookies - refresh browser and get in. my january of 2025 sailing beverage package was the same price as last week $85.99 pp/pd which is down from $91 pp/pd a month ago. Quote Link to comment Share on other sites More sharing options...
michaelp1446 Posted May 6 Author Report Share Posted May 6 4 minutes ago, dr martini said: issues here as well, but was able to clear cookies - refresh browser and get in. my january of 2025 sailing beverage package was the same price as last week $85.99 pp/pd which is down from $91 pp/pd a month ago. have tried that as well...Will get there eventually,. Good to know it's not just me encountering this.. Quote Link to comment Share on other sites More sharing options...
Snotarni Posted May 6 Report Share Posted May 6 Still jacked up for me Quote Link to comment Share on other sites More sharing options...
michaelp1446 Posted May 6 Author Report Share Posted May 6 3 minutes ago, Snotarni said: Still jacked up for me same here... cleared, refreshed etc...no joy! Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted May 6 Report Share Posted May 6 The RC cruise planner server thinks you aren't logged in when you click "plan my cruise" and kicks you back to the login screen. Quote Link to comment Share on other sites More sharing options...
JustMeJoe Posted May 6 Report Share Posted May 6 22 minutes ago, smokeybandit said: The RC cruise planner server thinks you aren't logged in when you click "plan my cruise" and kicks you back to the login screen. Same for me . Gotta love those IT folks. WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
Debstr66 Posted May 6 Report Share Posted May 6 Celebrity Cruise Planner has the same issue. michaelp1446 1 Quote Link to comment Share on other sites More sharing options...
ZBrady Posted May 6 Report Share Posted May 6 3 minutes ago, Debstr66 said: Celebrity Cruise Planner has the same issue. I say we blame them michaelp1446 and Debstr66 2 Quote Link to comment Share on other sites More sharing options...
bobroo Posted May 6 Report Share Posted May 6 Once the guys get back from fixing Radiance in Vancouver; this is going to be the first thing on their workbench--promise! ZBrady, smokeybandit, dmattinson and 2 others 5 Quote Link to comment Share on other sites More sharing options...
steverk Posted May 6 Report Share Posted May 6 Tried to book through the app. No joy there either. It allows me to see the packages for the specific cruise, but then tells me the time selected doesn't have enough space. I'm still wondering how it knows what time I plan to order my drinks! USFFrank, AshleyDillo, Freegirl and 3 others 6 Quote Link to comment Share on other sites More sharing options...
Villageidiot Posted May 6 Report Share Posted May 6 8 minutes ago, steverk said: Tried to book through the app. No joy there either. It allows me to see the packages for the specific cruise, but then tells me the time selected doesn't have enough space. I'm still wondering how it knows what time I plan to order my drinks! Tried to book a beverage package through the app as well. Allows me to choose the package and then shows a price of $0.00 (don't we wish) and fails to check out. Website is endless loop. Quote Link to comment Share on other sites More sharing options...
Villageidiot Posted May 6 Report Share Posted May 6 Success finally! The website decided to work and I was able to reserve my soda package. OCSC Mike and michaelp1446 2 Quote Link to comment Share on other sites More sharing options...
ZBrady Posted May 6 Report Share Posted May 6 46 minutes ago, Villageidiot said: Success finally! The website decided to work and I was able to reserve my soda package. Same! Saved $80 on Freedom in August. More money to donate to the casino. Villageidiot and michaelp1446 2 Quote Link to comment Share on other sites More sharing options...
Debstr66 Posted May 6 Report Share Posted May 6 It worked for me on both Celebrity and RCL. Snagged a DBP for $65.99 for my Dec 6-night cruise on AoS. Villageidiot, ZBrady and michaelp1446 2 1 Quote Link to comment Share on other sites More sharing options...
Chili Posted May 7 Report Share Posted May 7 I haven’t been able to log in to cruise planner or the app for a week. Quote Link to comment Share on other sites More sharing options...
ZBrady Posted May 7 Report Share Posted May 7 37 minutes ago, Chili said: I haven’t been able to log in to cruise planner or the app for a week. Have you tried resetting your password? Many were having that issue a while back. Quote Link to comment Share on other sites More sharing options...
Chili Posted May 7 Report Share Posted May 7 3 hours ago, ZBrady said: Have you tried resetting your password? Many were having that issue a while back. Yes I have,they ask for a secret question like my school but it’s not valid Quote Link to comment Share on other sites More sharing options...
OCSC Mike Posted May 7 Report Share Posted May 7 4 hours ago, Chili said: Yes I have,they ask for a secret question like my school but it’s not valid So you either don't remember the answer you entered when you set up your account or there's a glitch. Have you contacted RC about resetting your PW? Quote Link to comment Share on other sites More sharing options...
Chili Posted May 8 Report Share Posted May 8 19 hours ago, OCSC Mike said: So you either don't remember the answer you entered when you set up your account or there's a glitch. Have you contacted RC about resetting your PW? No ,not yet, I’m hoping it might be a glitch and it will fix itself. Quote Link to comment Share on other sites More sharing options...
OCSC Mike Posted May 8 Report Share Posted May 8 4 hours ago, Chili said: No ,not yet, I’m hoping it might be a glitch and it will fix itself. Obviously do whatever you're comfortable with but the glitch for most of us seemed to be that we needed to change our PW and that solved the problem. Quote Link to comment Share on other sites More sharing options...
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