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What happens if one in a party fails to show up for a cruise? Would the single  remaining in the room  get double points? What steps would they need to do to get them? How much advance notice needs to be given to RCL?

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Yes, the single will get double points and the port fees and taxes for the no show get refunded.  One caveat is if the no show is driving a discount of some sort (C&A or casino rates for example) and the remaining party doesn't qualify, they may have to pony up the difference.

You don't have to give any heads up for a no show. These things do happen.

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Hmmmmm... guess I will eventually find  out which answer is correct...  C+A on social media site sad no. C+A on direct call said yes and even it would be double double til Sept. 30, 2022....  I always heard that it was double points for single in room that was paid in full for a double...

 

 

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2 hours ago, deep1 said:

Hmmmmm... guess I will eventually find  out which answer is correct...  C+A on social media site sad no. C+A on direct call said yes and even it would be double double til Sept. 30, 2022....  I always heard that it was double points for single in room that was paid in full for a double...

I would say both C+A agents were wrong since the double points promo is through Dec 31 2022.  I suppose we should all be careful with our choice of words.  It's technically extra points for single, extra points for suite, and double points for the promo.  But I agree that if a no show means someone sails alone, they will earn the extra points but might have to call to actually get them.

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1 hour ago, Atlantix2000 said:

I would say both C+A agents were wrong since the double points promo is through Dec 31 2022.  I suppose we should all be careful with our choice of words.  It's technically extra points for single, extra points for suite, and double points for the promo.  But I agree that if a no show means someone sails alone, they will earn the extra points but might have to call to actually get them.

Your answer makes total sense. So many times I deal with reps  that have differing opinions in other areas . Why not this one? I come here with these questions because I find our membership often has the right answers when reps themselves get a touch confused... 

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1 hour ago, Atlantix2000 said:

I would say both C+A agents were wrong since the double points promo is through Dec 31 2022.  I suppose we should all be careful with our choice of words.  It's technically extra points for single, extra points for suite, and double points for the promo.  But I agree that if a no show means someone sails alone, they will earn the extra points but might have to call to actually get them.

I misunderstood and misspoke about the date. It was because I had this booked before Sept 30. 2021 that I get the first double points. The second double according to the phone rep would be in place if I do wind up solo and having paid double for the cabin... The social media gal sticking to her guns I don't get anything??? 

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11 hours ago, twangster said:

I've received double points for a no show when my cabin mate didn't cruise.

I haven't tried in a long time though.

If you do get double points for being solo then you should also qualify for 4 x points.

Time will tell.  

I've done this twice in 2021.

First time, I got 6 points (because I was in a JS). Worked perfect.

Next time, I "only" got 2 points per night (instead of 4 with the double points promo). 

I called Crown and Anchor and even invoked the Odyssey of the Seas Suite Concierge to help. Both times they insist because my wife was booked on the reservation I got the double points, but not the "double double", even though I got it earlier this year.

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Sometimes when I call…I’m tempted to ask the agent to please shake the Magic 8 Ball one more time. But…I never argue, I’ll just call back and hope for a better ‘shake’ with another agent.🤔

But, honestly…I’m lucky that I never had a bad experience with an RC agent. Always pleasant. They truly believe what they’re saying is fact, even when I know it’s questionable. People do make mistakes and it’s best to move on to another agent. Good luck.

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Once you reach 340 points and get the 150% reduced single supplement it rarely makes sense to have a ghost booked as a cabin mate unless it just works out that a real cabin mate can't sail at the last minute.  Consequently it's not something I have current experience with.  

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Theres no ghost here. Real person. School attendance might become a last minute issue but not sure. Trying to get a grip on what is or isn't. The reps on the phone said "yes" the reps on line said "no".  Are they both right or both wrong or just one? I stull really don't know... So I'm still kind of at square one.  I was really looking to see if there is something I need to do on my part to get those points or if something to do to not be assessed some kind of no show fee (wasn't sure if there is one beyond no refund).

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11 hours ago, Matt said:

I've done this twice in 2021.

First time, I got 6 points (because I was in a JS). Worked perfect.

Next time, I "only" got 2 points per night (instead of 4 with the double points promo). 

I called Crown and Anchor and even invoked the Odyssey of the Seas Suite Concierge to help. Both times they insist because my wife was booked on the reservation I got the double points, but not the "double double", even though I got it earlier this year.

Ahhh the elusive all definitive "maybe" ... I feel better now... 😄

 

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Tried the email route looking for a tie breaker. Guess that takes a few days to get an answer other than the automated "we got your message and will get back to you" ... Dawns on me that if the one drops out we might have enough time to replace him. (We will need to do that for sure on spring cruise). Is that a big complicated thing to get done??? 

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On 10/7/2021 at 1:16 PM, steverk said:

I had this happen in Jan 2020. They refunded the port charges, but we did not get double points.

Not sure if the policy changed, but that was my experience 

I don't think the double points had stated yet for that cruise, which was before the pandemic.

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1 hour ago, Linda R said:

I don't think the double points had stated yet for that cruise, which was before the pandemic.

Pretty sure they didn't have "double double" but they should have got double for single in a full fare double room... I'm still uncertain about the double double and looking more to see how complicated it would be to switch a guest out and new one in their place... 

 

 

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