Stemcgoo Posted August 23, 2021 Report Share Posted August 23, 2021 Hi all, first post here. I have a question about teens CAS tier membership after an 18th birthday. My daughter currently has her own CAS number and holds the same CAS tier as us, she is 17. We’ll be hitting Diamond tier later this year after a cruise, and after this she turns 18, before we are sailing again next year. My question is what tier will she have after her 18th birthday (we are in UK so expect she’ll be considered Adult in her own right, however the sailing next year is actually out of Port Canaveral so not sure if this will be 21…?) Will she still be treated same tier as us her parents, or will she now have her own points? If the latter what points does she ‘inherit’ - ie our Diamond tier? Or is there a count back on actual points from her own sailings (a little less than ours as we have honeymoon and anniversary cruises without kids). Or does she start from scratch…?? All advice is most welcome. KristiZ and em.down.the.rabbit.hole 2 Quote Link to comment Share on other sites More sharing options...
Bakerette Posted August 23, 2021 Report Share Posted August 23, 2021 When your daughter turns 18 she will be an adult and so she will keep Diamond status but will earn points beginning at 0 until she has enough points to get to the next tier. In the USA anyone 18+ is an adult Stemcgoo 1 Quote Link to comment Share on other sites More sharing options...
wordell1 Posted August 23, 2021 Report Share Posted August 23, 2021 10 minutes ago, Bakerette said: When your daughter turns 18 she will be an adult and so she will keep Diamond status but will earn points beginning at 0 until she has enough points to get to the next tier. In the USA anyone 18+ is an adult Wouldn't she keep any points she has earned by her actual nights spent sailing as a child? Stemcgoo, Pattycruise and Jill 3 Quote Link to comment Share on other sites More sharing options...
mathbees Posted August 23, 2021 Report Share Posted August 23, 2021 12 minutes ago, wordell1 said: Wouldn't she keep any points she has earned by her actual nights spent sailing as a child? I believe this is correct. She'll have the points she has actually accumulated, but also keep the higher tier she inherited from the parents. Once she accumulates enough additional points to legitimately be at that tier level, then both her achieved tier and inherited tier will be lined up again. Jill, wordell1, Stemcgoo and 1 other 3 1 Quote Link to comment Share on other sites More sharing options...
Jill Posted August 23, 2021 Report Share Posted August 23, 2021 27 minutes ago, mathbees said: I believe this is correct. She'll have the points she has actually accumulated, but also keep the higher tier she inherited from the parents. Once she accumulates enough additional points to legitimately be at that tier level, then both her achieved tier and inherited tier will be lined up again. This is correct Stemcgoo and Pattycruise 1 1 Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted August 23, 2021 Report Share Posted August 23, 2021 So in short, when you turn 18 you inherit your parents' status, but your point total is that of what you've personally accumulated. In theory one could be a diamond plus tier with 3 C&A points Pattycruise and Stemcgoo 2 Quote Link to comment Share on other sites More sharing options...
BrianB Posted August 23, 2021 Report Share Posted August 23, 2021 1 hour ago, Stemcgoo said: Hi all, first post here. Welcome to the forums! Stemcgoo 1 Quote Link to comment Share on other sites More sharing options...
Stemcgoo Posted August 23, 2021 Author Report Share Posted August 23, 2021 Thanks to everyone for the responses - its been helpful (and unusually for social media, everyone is in agreement ) It seems fairly straightforward that she should keep the Diamond status () but have her own accumulated points (yes it wouldn't actually be enough for Diamond on her own, probably be ok for Platinum I think, but regardless as she will be considered Diamond) and then add to her points based on her future cruising - which in terms of CAS tiers, would be Diamond until she gets to Diamond Plus at 175 nights. Quote Link to comment Share on other sites More sharing options...
Hoppy2cruise Posted August 23, 2021 Report Share Posted August 23, 2021 2 hours ago, Stemcgoo said: Thanks to everyone for the responses - its been helpful (and unusually for social media, everyone is in agreement ) It seems fairly straightforward that she should keep the Diamond status () but have her own accumulated points (yes it wouldn't actually be enough for Diamond on her own, probably be ok for Platinum I think, but regardless as she will be considered Diamond) and then add to her points based on her future cruising - which in terms of CAS tiers, would be Diamond until she gets to Diamond Plus at 175 nights. She will be Diamond - not just be “considered” Diamond- and have all the Diamond perks allowed at her age. It doesn’t matter how many actual points she has earned. She will not advance to D+ until her personal points reach 175. Let’s say she has 65 points based on her own cruising history. She will remain Diamond until she earns the additional 110 required points, but every seapass until that time will show she is Diamond. Quote Link to comment Share on other sites More sharing options...
Ampurp85 Posted August 23, 2021 Report Share Posted August 23, 2021 Adulthood is based on departure point so if 18 is the legal age to drink in the UK. Any cruise that leaves from a port where the legal drinking age is 18 she will be able to get acholic drinks with her vouchers. But the US (port Canaveral) would have a legal drinking age of 21, meaning no Diamond alcoholic drinks. Quote Link to comment Share on other sites More sharing options...
Pattycruise Posted August 23, 2021 Report Share Posted August 23, 2021 My daughter turned 18 this past February. Her points were 68 and her level Emerald prior to cruising. The recent cruise was just added in, her points are still 68 and her status emerald. She was disappointed. We looked at each cruise she was on snd added up the points. All of the cruises she’s been on (including this last one) total 68 points, a few of my cruise points that she wasn’t on dropped off her points. With the double points she’ll hit Diamond on her next 7 night sailing. she was able to drink on the ship that left out of the Bahamas. However I don’t believe RC would have allowed her to book a cabin without someone over 21 on her sailing/in her party.. So she cannot decide to book a cruise on her own until she is 21. Quote Link to comment Share on other sites More sharing options...
Rogillioville Posted April 30, 2022 Report Share Posted April 30, 2022 I had an interesting phone conversation with a CAS supervisor today. At the end of 2021 we realized we were within striking distance to hurry up and get diamond before my daughter's 18th birthday so she could inherit our new diamond status. She has sailed with us a few times and did already have her own CAS number. I verified with CAS reps onshore and on ship to verify what we were planning would work. I find out today that even though we became Diamond, our daughter is not eligible for the inheritance. The reason given was she did not sail prior to her 18th birthday with us as diamond so she is ineligible. I'm hoping this was just a situation where it was late and I was their last call for the day. But I'm also concerned because after we earned diamond status and before her birthday I called and made sure everything was good and she would be marked as diamond. Today, CAS rep on the phone said she sees where it was reversed due to the above given reason. Back to gold she went. I'd love some perspective on this if anyone has any......moral support at the least . Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted May 1, 2022 Report Share Posted May 1, 2022 That doesn't seem right. If she sailed with you a few times she should already be beyond gold on her own. And RC's own C&A flyer says the child gets their parents' status if they've sailed. It doesn't say they only get the status of the parent at the time the child last sailed. Quote Link to comment Share on other sites More sharing options...
Rogillioville Posted May 1, 2022 Report Share Posted May 1, 2022 I agree 100% @smokeybandit. I plan on calling back Monday and talking to someone else. It just doesn't seem right. She has only sailed with us on 2 cruises (7N & 9N), but we understood this was plenty to be able to inherit our diamond. Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted May 1, 2022 Report Share Posted May 1, 2022 Sorry I read that as pre-gold for some reason. But still, since she has sailed with you at least once, she should get your diamond status if you got there before she turned 18. Rogillioville 1 Quote Link to comment Share on other sites More sharing options...
Ampurp85 Posted May 1, 2022 Report Share Posted May 1, 2022 I was talking to a girl on one of my last cruises who had this issue. She said her status reverted to her point level because she hadn't sailed as many nights as her parents who were diamond plus. We were on Mariner and the LA told her she maintained that status until she turned 18, at which point she would need the points to match her levels. So, it seems that they match status until 18, which is what the FAQs mention. She had 32 and was Emerald. Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted May 1, 2022 Report Share Posted May 1, 2022 From what I understand you get your parents' status at 18, but retain your own points. So in this case I believe the daughter would be diamond at 18 with 16 of her own points and would need the 159 points to get to diamond plus. Quote Link to comment Share on other sites More sharing options...
Rogillioville Posted May 1, 2022 Report Share Posted May 1, 2022 that is exactly how it was originally explained to us by several of the loyalty reps we talked to Quote Link to comment Share on other sites More sharing options...
Ampurp85 Posted May 1, 2022 Report Share Posted May 1, 2022 I looked it up and it says they share tier until they turn 18. So, it sounds like they last rep was right. I took this from the FAQs......... 19 Children share the same tier (up to Diamond Plus) as their parent until age 18. Children of Pinnacle Club members enjoy select onboard benefits of their parents, however, not the tier. Children will be removed of a relationship with a parent or guardian upon their 18th birthday. If it is found that a dependent or child is not immediately removed from a relationship upon their 18th birthday and accumulates a higher tier status outside of this time period, the dependent's record will be adjusted back to the appropriate tier status Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted May 1, 2022 Report Share Posted May 1, 2022 8 minutes ago, Ampurp85 said: I looked it up and it says they share tier until they turn 18. So, it sounds like they last rep was right. I took this from the FAQs......... 19 Children share the same tier (up to Diamond Plus) as their parent until age 18. Children of Pinnacle Club members enjoy select onboard benefits of their parents, however, not the tier. Children will be removed of a relationship with a parent or guardian upon their 18th birthday. If it is found that a dependent or child is not immediately removed from a relationship upon their 18th birthday and accumulates a higher tier status outside of this time period, the dependent's record will be adjusted back to the appropriate tier status But with that last sentence, that tells me the child keeps the status of their parents when the child turns 18 if they're worried about the over 18 child getting a tier upgrade via their parents. Quote Link to comment Share on other sites More sharing options...
Rogillioville Posted May 1, 2022 Report Share Posted May 1, 2022 The last rep mentioned this and we went and looked at it together, but I did notice the CAS membership benefits sheet that this is from was changed in March. I need to find one from December (she turned 18 on December 29th) and see if it was different. I just can't believe so many people told us wrong until today. Needless to say, it's very frustrating. Quote Link to comment Share on other sites More sharing options...
Ampurp85 Posted May 1, 2022 Report Share Posted May 1, 2022 I am sorry but many reps don't appear to be fully trained. The girl I was talking to sailed in Jan, and it seems like the C&A have updated their FAQS since then. I guess I always read it as once the child become 18, they get their own status based on points. Hence why they cannot get Pinnacle status, like a spouse or life partner does, even when they don't sail. Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted May 1, 2022 Report Share Posted May 1, 2022 If they changed that in March (which is entirely possible to reduce the gifted status tiers) they sure didn't communicate it well Rogillioville 1 Quote Link to comment Share on other sites More sharing options...
Rogillioville Posted May 1, 2022 Report Share Posted May 1, 2022 Thank y'all for chatting with me about this. Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted May 1, 2022 Report Share Posted May 1, 2022 13 minutes ago, RoHoCruise said: Thank y'all for chatting with me about this. Rogillioville 1 Quote Link to comment Share on other sites More sharing options...
Mike.s Posted May 1, 2022 Report Share Posted May 1, 2022 Question of a similar nature, how can we find out our sons C&A number, he's now over 18 and hasn't cruised with us in a while but will of earnt Emerald status while he sailed with us, keen for him not to lose this should he start cruising again. Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted May 1, 2022 Report Share Posted May 1, 2022 37 minutes ago, Mike.s said: Question of a similar nature, how can we find out our sons C&A number, he's now over 18 and hasn't cruised with us in a while but will of earnt Emerald status while he sailed with us, keen for him not to lose this should he start cruising again. Do you still have old invoices from those cruises? It'd be on there. Quote Link to comment Share on other sites More sharing options...
Jessi Patterson Posted May 2, 2022 Report Share Posted May 2, 2022 We are going on our first RCCL cruise this month. My husband and I have C&A numbers, but my kids do not. I tried to sign them up for memberships, but it said they have to be over 18 to receive a C&A number. I have seen several others mention that their under 18 children have numbers. How did they manage to do this? Quote Link to comment Share on other sites More sharing options...
Rogillioville Posted May 2, 2022 Report Share Posted May 2, 2022 They will be issued one upon their first cruise. Not sure the benefit of having one before the first cruise for them, but they definitely will get one before turning 18 when they sail. desert_Noelle and Jessi Patterson 2 Quote Link to comment Share on other sites More sharing options...
recogneyes Posted May 2, 2022 Report Share Posted May 2, 2022 On 4/30/2022 at 9:09 PM, RoHoCruise said: The last rep mentioned this and we went and looked at it together, but I did notice the CAS membership benefits sheet that this is from was changed in March. I need to find one from December (she turned 18 on December 29th) and see if it was different. I just can't believe so many people told us wrong until today. Needless to say, it's very frustrating. I just spoke with a C&A rep to straighten out a double points issue. After it was straightened out I asked if anything relating to the C&A parent/child relationship status for points has changed in the last year and was told no. She verified that if a parent reaches diamond or diamond plus and they have children who have a C&A number and have sailed at least once prior to their 18th birthday then they would retain their diamond/diamond plus status but their natural amount of points earned would be what shows on their profile once they turn 18. This is how we've always understood it to be. Hopefully you can get this straightened out with one more call. Good luck. Rogillioville, Zurc and Jessi Patterson 1 2 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.