Jump to content

It's official

Kata

By Kata
in Royal Caribbean Discussion

 Share

Recommended Posts

Kata Emerald

Kata

Posted
  • Author
Posted
16 minutes ago, Mljstr said:

I am supposed to be on the same cruise. If you check the website, it is no longer listed. Have you checked your flight home from London?

 

No we haven't.  We are in the process of canceling everything hotels, flights etc. I talked to Royal representative and she told me they can't cancel the reservation, that I will get a notification.?

Mljstr Diamond Plus

Mljstr

Posted
Posted

@Kata We finally got our hotel in London to refund our stay although it hasn't shown up on our CC yet. However, so far, Norwegian Air won't let us cancel and get a refund. I hate to say I hope they have to cancel our flight for lack of passengers and then we MIGHT get that back-and it is considerable.$$$$

Our daughter was in Prague and had to get back in a hurry and the airlines were gouging the tickets. Her plane was half empty but she paid a fortune.

SpeedNoodles Pinnacle

SpeedNoodles

Posted
Posted
1 minute ago, 25yrannfamtrip said:

Our cruise is for this coming week and we have not received any notice. Are you sure? And does this apply to all cruises are just from certain ports?

https://presscenter.rclcorporate.com/press-release/82/royal-caribbean-announces-voluntary-suspension-of-cruising/

It may be too recent for them to have had a chance to notify passengers yet. It's been less than 3 hours.

CowboyMedic Diamond

CowboyMedic

Posted
Posted
2 minutes ago, 25yrannfamtrip said:

Our cruise is for this coming week and we have not received any notice. Are you sure? And does this apply to all cruises are just from certain ports?

All Royal Caribbean cruises originating from a US port will not sail for 30 days after midnight.

Kata Emerald

Kata

Posted
  • Author
Posted
4 minutes ago, kadmgs said:

On Liberty right now. Captain just made the announcement. There’s a guest who is on this ship for 5 months. We are wondering what he will do. 

Are they still going to continue with the itinerary?

Mljstr Diamond Plus

Mljstr

Posted
Posted
50 minutes ago, Bella said:

I just got off the phone with Casino Royale and they said canceled sailing are only until April 10th.  

Well, the captain can't count! Our cruise is April 12 and it is cancelled. Try to book it! It has disappeared.

Chadster Diamond Plus

Chadster

Posted
Posted
13 minutes ago, Mljstr said:

Well, the captain can't count! Our cruise is April 12 and it is cancelled. Try to book it! It has disappeared.

Oddly, I just tried, and this was my result...

 

Untitled.jpg

Mljstr Diamond Plus

Mljstr

Posted
Posted

@Kata I am on hold now. I guess we will see what the agent says. I can't make the cruise because my husband has a chronic health condition so we will have to cancel anyway.. Yes, I just checked and it is still there. Well there is no way we can go. Americans will be quarantined on return.

Kata Emerald

Kata

Posted
  • Author
Posted
1 minute ago, Mljstr said:

@Kata I am on hold now. I guess we will see what the agent says. I can't make the cruise because my husband has a chronic health condition so we will have to cancel anyway.. Yes, I just checked and it is still there. Well there is no way we can go. Americans will be quarantined on return.

I try to cancel my April 12, cruise. The agent told me I will have to wait until they contact me ?

Mljstr Diamond Plus

Mljstr

Posted
Posted

@Chadster @Kata  I tried to fill out an online form for a refund for the April 12 cruise and it isn't included. So I guess it's still on and we don't get a refund.I can't  imagine going now. The  UK is full of coronavirus, the airlines are cancelling flights right and left, the Americans are running like rats off a sinking ship, events are canceled and RCCL is still going there? That's nuts.

Kata Emerald

Kata

Posted
  • Author
Posted
7 minutes ago, Mljstr said:

@Chadster @Kata  I tried to fill out an online form for a refund for the April 12 cruise and it isn't included. So I guess it's still on and we don't get a refund.I can't  imagine going now. The  UK is full of coronavirus, the airlines are cancelling flights right and left, the Americans are running like rats off a sinking ship, events are canceled and RCCL is still going there? That's nuts.

We can get the credit for future cruises.

We bought the travel protection. I wonder if this will make us qualified for a full refund instead of the credit.

Chadster Diamond Plus

Chadster

Posted
Posted
24 minutes ago, Mljstr said:

@Chadster @Kata  I tried to fill out an online form for a refund for the April 12 cruise and it isn't included. So I guess it's still on and we don't get a refund.I can't  imagine going now. The  UK is full of coronavirus, the airlines are cancelling flights right and left, the Americans are running like rats off a sinking ship, events are canceled and RCCL is still going there? That's nuts.

You can still get a refund via the "Cruise With Confidence" program, per RCCL's Facebook team. I know a cruise credit might not be what you're feeling right now, but it's always an option.

 

Untitled.jpg

cheby Pre-Gold

cheby

Posted
Posted

Friday, March 13, President Donald Trump tweeted major cruise lines have agreed to postpone new trips.

"At my request, effective midnight tonight, Carnival, Royal Caribbean, Norwegian, and MSC have all agreed to suspend outbound cruises for thirty days,' he wrote. "It is a great and important industry – it will be kept that way!"

 

That is what was posted I guess Royal Caribbean can't count or maybe it was fake news I was told my cruise of 4/12 was cancelled as it fell in the 30 day pause that Trump talked about.

https://www.theverge.com/2020/3/13/21179109/royal-caribbean-cruise-suspension-coronavirus-covid-19

Mljstr Diamond Plus

Mljstr

Posted
Posted

I realize that but I prefer a refund. We’ve already lost money on nonrefundable air from UK. I am going to hold out hoping it will still be canceled at a later date. 

Kata Emerald

Kata

Posted
  • Author
Posted
3 minutes ago, Mljstr said:

I realize that but I prefer a refund. We’ve already lost money on nonrefundable air from UK. I am going to hold out hoping it will still be canceled at a later date. 

Same here, I will prefer my money back. We got credit for future flights from Norwegian so we are stuck to flight with them. I bought insurance but I can only get money back if someone gets sick, plus a letter from a Doctor blablabla

Chadster Diamond Plus

Chadster

Posted
Posted
7 minutes ago, Mljstr said:

I realize that but I prefer a refund. We’ve already lost money on nonrefundable air from UK. I am going to hold out hoping it will still be canceled at a later date. 

Completely understandable. I'm certainly not looking as hard at it as a possible future cruise now, either. It seems like I'd likely be wading into a tough situation.

dodgestang Diamond Plus

dodgestang

Posted
Posted
25 minutes ago, Mljstr said:

I realize that but I prefer a refund. We’ve already lost money on nonrefundable air from UK. I am going to hold out hoping it will still be canceled at a later date. 

I would think with the cruise being cancelled.....travel insurance would cover the flight cost

alexacruise Pre-Gold

alexacruise

Posted
Posted
3 hours ago, Mljstr said:

Well, the captain can't count! Our cruise is April 12 and it is cancelled. Try to book it! It has disappeared.

I waited an hour & a half and finally got ahold of a rep. Our sailing is on April 13 is still good, but we also can’t see a mock booking online. But the rep said it’s definitely not canceled.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
 Share
Go to topic listing
×
×
  • Create New...