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shaydav19

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  1. Like
    shaydav19 got a reaction from RBRSKI in Club Royal certificates ...worthless   
    I’m in no way looking for a freebie. I’m only asking that they allow me to use the base gates that I paid for for myself or other family members who are still willing to cruise, instead of “sticking to their rules” when those two fares were for two women over 70 who have been advised by their doctors that they will not clear them to ever cruise again.  No freebies here for anyone except RCCL
  2. Sad
    shaydav19 reacted to Sharon717 in Club Royal certificates ...worthless   
    I am a premier member of Club Royale. Many of my cruises have been heavily discounted due to the amount I have spent on board at the casino.
    My hubby and I love the Translantic and back to back. Both can get quite costly. The way we have seem much if the world has been with the help of these certificates. Two of our cruises have been cancelled. Both of these cruises had money off due to these earned certificates. $1300 in all.  I asked to move the credits to other cruises we already have booked next year. The answer was no exceptions they are expired. Well of course they are ,you cxd the cruises they could be used on.  Im sorry ...I so love cruising with Royal but this is not taking care of those who are good repeat customers, anyone else have this issue.  What can we do about it.
  3. Love
    shaydav19 reacted to Jim S in gratuities   
    P&O Cruise Line (part of Carnival Group) stopped charging gratuities from the middle of 2019. There is absolutely no obligation to hand out any tips but you can give something to those crew members who you think deserve it. That’s the way I like it 👍🏻😄
  4. Love
    shaydav19 reacted to mattymay in gratuities   
    I love the US, it's by far the best country in the world. But seriously who came up with the idea of gratuities? 😀 Just advertise the real price and pay your workers more!!!
  5. Sad
    shaydav19 reacted to Matt Stayman in Future Cruise Credit (FCC) question   
    Just received my FCC April 10, 2020 from a canceled March 15, 2020 sailing.
    The March 15 sailing was moved to July 4, 2020. Another deposit paid and also told I had to pay for the balance of the July 4 cruise (90 day rule) by April 5th, 2020 and then apply my FCC when I received it both from RCL and travel agent.
    I read in my RCL FCC email that my FCC CAN NOT be applied to a cruise paid in full..which was done 6 days ago....or I would have my reservation canceled!
    Called travel agent, I called RCL. Both declined to apply FCC to the July 4, 2020 paid in full cruise.
    I now have a paid in full rescheduled "new" cruise for July 4, 2020 and an FCC from the canceled March 15, 2020 cruise which expires 12/2021.
    To top it off, if the July 4, 2020 cruise is canceled due to the new CDC 100 day rule and FCC is issued for the July 4, 2020 cruise, I will have 2 FCC certificates that CAN NOT be applied to just one new future cruise.
    Multiple FCC for the same person are required to be used separately on 2 DIFFERENT cruises.
    If I request refund for the March 15, 2020 cruise I lose the $1000 rooms deposit.
    Can’t really get ahead…..or break even.
    Cruiser beware.
  6. Wow
    shaydav19 reacted to Andrew72681 in Taking Name off   
    Ok, I’m going to have to ask for some sort of responsibility here from you, rather than just leaving that comment here. 
    Let’s say I bought a new volvo last year, I signed all the paperwork, maybe reading some of it and ignoring other parts. If I decide I don’t want it anymore I should just be able to give it back and not have to eat the depreciation penalty? No one is forced (in the US as deposit rules differ elsewhere) to take a non-refundable deposit but many choose to do it. Ignorance of the policy doesn’t mean it doesn’t apply. 
  7. Sad
    shaydav19 reacted to Ampurp85 in Taking Name off   
    So I look for this and could not quite find it...
    I have a family cruise scheduled for Oct 2020, a Western Caribbean on Liberty. I was hoping to Lift and Shift it for a Nov 2021 on Allure. I booked this one on my own and missed the cutoff date to transfer it to my current MEI TA. My 80 yo grandmother is refusing to attend, she won't even fly. If it is not a 9hr or less ride by bus, car or train, she is not leaving Chicago. Everyone I know is afraid to travel or cruise, so I don't want to transfer the booking and be stuck with 2 rooms. I want to cancel the booking and receive FCC, however I don't want the FCC to be in my grandmother's name since she will never cruise....again according to her words. I know there is a way to change the name of a cruise pax as long as the main one stays the same. But is there a way to remove a name before getting the FCC entered? My mother is the main pax in the other room and we have another cruise scheduled so I don't mind her getting double FCC.
  8. Like
    shaydav19 got a reaction from KWofPerth in Carnival to sail August 1   
    I just called and cancelled my Aug. 22, 2020 cruise.  I hope for everyone that cruising will resume 08/01/2020 but I am not willing to risk it with my family at this time.  Still too many issues up in the air.  Will schools require self-quarantine, will my employer, are ports going to be opened?    Hopefully I will be on the Anthem 01/04/2021.    Bon voyage!
     
    Grandeur of the Seas  January 3, 2019
    Carnival Sensation August 2019 (NEVER AGAIN)
    Anthem of the Seas    March 15, 2020  (Boo Corona Virus!)
    Independence of the Seas Aug. 22, 2020 (another Boo!)
    Anthem of the Seas January 04, 2021  (Praying!)
  9. Sad
    shaydav19 reacted to JLMoran in Carnival to sail August 1   
    If they start Aug 1 but decide not to have my Aug 2 Summit sailing go, I'm not sure if I'll laugh or cry or scream in rage. Maybe all of the above as I go through the five stages.
  10. Like
    shaydav19 reacted to Rob&Ana in Jun 21, 2020 Cruise?   
    So Royal is still trying to get crew members that have been on ships for months back to their countries.....With all the world wide travel restrictions I can't how they will be able to get new crew members back to the ships for end of June or even July. Plus the US have a 14 day mandatory quarantine on anyone arriving....would they be allowed to do this quarantine on the ship or do they have to do this on land before boarding....
    Can't imagine anything happening this summer....
  11. Like
    shaydav19 reacted to Ray in RCCI Party Lawsuits...   
    Yip 🙂 just as US has the worst Disinfectant death rate in 2020 
    Now as you have went completely off topic simply due to the fact you didn't read my initial post correctly and you obviously didnt like being told you misread initail post, im just going to ignore your blatant attempts to start any argument simply because its not worth it 
  12. Sad
    shaydav19 reacted to Dit in Refunds   
    Website advised I would be denied boarding due to health protocols and full refund would be given if I fell subject to restrictions. Called the number as requested told I would have to board a plane and fly half way round the country to get denied boarding refund! They then cancelled my trip and 2 days later the 125%credit and refund offer appears As cruise cancelled. ! I applied for the refund as my sailing was canceled Now they won’t Refund me Got denied boarding or cancelled cruise even though I wouldn’t have called RE boarding if they hadn’t posted health protocols and would have received the offer as all my fellow passengers did. Shameful, illegal, don’t post refund advice on your website and then not follow through. I’ll never book another cruise 
  13. Like
    shaydav19 reacted to Cameron in Update from Royal on FCC and Refunds   
    Allocating all back to the credit card holder and allowing it to be split for future cruises seems to fairest way and would keep many people from taking the refund when sailings have been cancelled.  Things change and customers need flexibility.
  14. Love
    shaydav19 reacted to mworkman in Update from Royal on FCC and Refunds   
    It would make things quicker, if they would go by those where it was paid for by one credit card or payment method, give that person the FCC then move on to those where it was spit payment method.
  15. Sad
    shaydav19 reacted to jticarruthers in Update from Royal on FCC and Refunds   
    I hate how they do the FCC by person. Rolled forward a booked cruise from May to Sept.
    The original cruise was a BOGO style so my name has big $ next to it, my buddy has small $.
    I got a big FCC, he got a small FCC.
    The new cruise is split evenly , so i cant use my full FCC and his FCC doesnt cover his half.
    Stupid crap like this makes me just want a refund and deal with it later ....
    So now the balance of my FCC has to go to another reservation and he has to pay out of pocket to make it work instead of saying "yep its a wash".
  16. Like
    shaydav19 reacted to deep1 in Still a big nope   
    The first refund is the one that I'm increasingly uptight about.  The second I'll take FCC...  I'm usually good at sitting down and hashing out problems  but they are getting worse with their inconsistencies and  could care less attitudes... Some of the worst most belligerent customer service I have ever seen anywhere. I'm sympathetic but they need to ramp up their game in tough times like this and not lose track  of tending to their  client base  with respect and honesty. May 25th is not the April 13th they guaranteed on the refund. Goodness only knows when the FCC will become available... If its another 75  days that's early July... Long after final payment is due on the cruises I'm looking to book. Then what?
     
  17. Like
    shaydav19 reacted to TXcruzer in WHO GETS FCC CREDITS   
    There is a higher likelihood of FCC going unused with the current policy; hence its better for Royal, and will not change. 
  18. Like
    shaydav19 reacted to Newtorc in Refunds   
    RC just told me they are processing refunds 30 days after you cancel. I canceled March 13 so mine was processed April 14.  From there it will take 2-3 weeks to actually issue and receive the refund.  Never giving RC another penny of my money!
  19. Love
    shaydav19 reacted to Cailgirl in Refunds   
    The workers at Royal are all liars. Like most of you I received an email on March 13, 2020 stating that my cruise for April 4th was canceled. On March 14, 2020 I called to request a full refund, and was told I will received it in 7-10 business days. On March 20, 2020 I received payment for shore excursions, and not the beverage package. I called on March 20, 2020 to speak to a representative about my beverage package not being refunded and about the cruise refund (at this point it was 7 days since I called to ask for a refund). I spoke to a supervisor and he told me the beverage package will just approved for a refund (it was was refunded on March 24th) and my cruise will be refunded by April 20, 2020, because the processing of the request took days to complete. I told him that I was expecting the refund in 7-10 days like the representative informed me, but due to the coronavirus I understand. After reading numerous posts from this site I called last week and they told me I'll have my refund by April 20, 2020. Today is April 20, 2020 and there's no refund. I called and the representative said the request was just made on April 10, 2020. I informed her of my timeline and she said the request did not process until the return date of the cruise (April 10th). I informed her that the email we received did not state that, nor did the website. I spoke to a supervisor and he basically told me he has no idea when it'll be refunded, but it will be. Many of us are trying to be empathic, but enough is enough. I've sailed with Royal 7 times and now they have lost me as a customer. 
  20. Haha
    shaydav19 reacted to TotalF in Coco Beach Club Pass Revalued?   
    We snagged it for ~43 bucks so the cost for our entire family of four is actually less then what the cost for one person is right now 😂
    I wonder, how many lobsters can I stuff down my speedo before it looks weird?
  21. Like
    shaydav19 reacted to RCIfan1912 in CHECK YOUR FCC CERTIFICATES   
    Thank you for the heads up. I will go over mine when its issued hopefully soon so I can apply it to my "long hold". 
  22. Wow
    shaydav19 got a reaction from Baked Alaska in CHECK YOUR FCC CERTIFICATES   
    Just an FYI but I finally received FCC’s for one of our canceled cruises and once I did the math I realized they were both $10.00 short. Now $20 bucks no big deal, but times that by a fleet full of passengers and well!  When  I called to get them corrected the representative actually tried to give me pushback and excuses about why the base fare was different than what I was claiming. I actually had to speak to a supervisor to get it resolved.  Best wishes!  See you on the Seas!
  23. Like
    shaydav19 got a reaction from RCIfan1912 in CHECK YOUR FCC CERTIFICATES   
    Just an FYI but I finally received FCC’s for one of our canceled cruises and once I did the math I realized they were both $10.00 short. Now $20 bucks no big deal, but times that by a fleet full of passengers and well!  When  I called to get them corrected the representative actually tried to give me pushback and excuses about why the base fare was different than what I was claiming. I actually had to speak to a supervisor to get it resolved.  Best wishes!  See you on the Seas!
  24. Thanks
    shaydav19 got a reaction from Neesa in CHECK YOUR FCC CERTIFICATES   
    Just an FYI but I finally received FCC’s for one of our canceled cruises and once I did the math I realized they were both $10.00 short. Now $20 bucks no big deal, but times that by a fleet full of passengers and well!  When  I called to get them corrected the representative actually tried to give me pushback and excuses about why the base fare was different than what I was claiming. I actually had to speak to a supervisor to get it resolved.  Best wishes!  See you on the Seas!
  25. Like
    shaydav19 got a reaction from ellcee in Maybe's and Could Be's...... Would Love Opinions   
    Please go buy the kiddie pool before they sell out!
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