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Jim S

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  • Birthday March 10

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  1. Oh I am very sorry to hear that. Maybe by next year the terminal will be ready for passengers. We are hoping that RCCL will allow passengers to embark/disembark at this new terminal to save us the 500 miles trip to Southampton each time we cruise from the UK.
  2. Here’s a photo of the new terminal taken today. I’m afraid that there has not been much progress since April. Emerald Princess was docked at the terminal today.
  3. WAAAYTOOO; I took a trip up to Greenock today, as it is only 30 miles from where we live. Unfortunately, the new terminal does not look as if it’s going to open any time soon. Here are some photos of the newly built sculptures at Coronation Park in Port Glasgow, only a couple of miles from where the ship docks. Just a suggestion to visit if you don’t want to venture far from the ship. Enjoy your cruise when it comes. We will be on Anthem in the Mediterranean when Jewel is in Greenock, otherwise we would have taken a trip up to see her on 19th August.
  4. I understand that the new terminal is due for completion this July so there is a very good chance that Jewel will dock there. The old Ocean Terminal is right next to the new terminal.
  5. Thanks for the information twangster. Greenock is the port for Glasgow. It is Only 17 miles from Glasgow International Airport, about 25 minutes drive and has rail and bus links.
  6. Photo of the new Cruise Terminal Building under construction at Greenock, Scotland. I wonder if RCCL and Celebrity are considering adding this as a main port for embarking and disembarking. Currently, Scottish cruisers have to travel about 500 or more miles, depending on where you live, to join the cruises at Southampton. If this was added as a Main Port it would be wonderful for Scottish (and Northern Ireland) cruisers. Here’s hoping
  7. We received confirmation of the new CLS L1 cabin allocation on deck 18 from RCI together with a revised invoice on 29th September. The RCI Cruise Planner was updated at the same time to reflect this. It was only when I went back into the Cruise Planner about 3 weeks later that I discovered, to my complete surprise, that the allocated and invoiced CLS cabin had been changed to a Balcony cabin on deck 10. Still waiting for an explanation for why and how this happened.
  8. I have now sent an email to Michael Bayley for an explanation and asking him to intervene in an attempt at having the matter resolved.
  9. I have now written to Michael Bayley, RCCL President and CEO, regarding this issue, so hopefully I will receive a response with an explanation of what is going on with my booking soon.
  10. Since I have not received any feedback from this forum which is most unusual I am reposting again. Hope to get some responses this time. Link to yesterdays post https://www.royalcaribbeanblog.com/boards/index.php?/topic/25438-wonder-of-the-seas-mediterranean-may-2022/&do=findComment&comment=285487
  11. Well, we have received a big blow regarding our Wonder of the Seas booking for May 15th out of Barcelona. I had a look at our Cruise Planner and to my surprise discovered that our Crown Loft Suite (CLS) cabin on deck 18 has been removed and replaced with a balcony cabin on deck 10. We have received absolutely no communication from Royal Caribbean (RC) or any explanation of why this has happened. Our CLS cabin had been confirmed six weeks ago and a revised invoice issued by RC, so this came as a complete surprise to us. I immediately called my TA who also knew nothing about this and are currently trying to sort the matter out and obtain an explanation from RC, but this happened about 10 days ago and we are still no further forward in receiving any explanation or what our options are going forward. My wife and I are extremely disappointed and upset about this as we were really looking forward to this cruise and were delighted to have been allocated the CLS cabin on Wonder in line with our original booking on Harmony, which was lifted and shifted to Allure and then finally transferred over to Wonder. Message to Royal Caribbean; this kind of action and customer service is absolutely DISGRACEFUL and needs to be called out. We have been nothing but loyal to you over several years, having spent a considerable amount of our hard earned money on cruises with you now and feel absolutely let down and betrayed by your recent actions. Very poor show Royal Caribbean
  12. Glad to hear that you got to keep your A1 two bedroom for this cruise.
  13. Yes, we have been allocated a CLS cabin on deck 18. Originally, we booked a CLS cabin on Harmony for May 2021 and that was cancelled. We then had a lift and shift to Allure for the same cruise in May 2022. That was cancelled a week or so ago and we have now been transferred to Wonder with the same cabin grade. I think that we have been given priority because we originally booked so long ago.
  14. Just received confirmation from RCI that our May 2022 Mediterranean cruise on Allure has been transferred to Wonder of the Seas at the same price and cabin grade. Great news for us because we have booked a Crown Loft suite and there are very limited numbers on Wonder compared to Allure. In fact there are only 8 of these cabins on Wonder compared to about 25 on Allure. We usually book junior suite or, occasionally, grand suite so this will be a wonderful experience for us and we are really looking forward to it - YIPPEE
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