Matt Stayman
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shaydav19 reacted to a post in a topic: Future Cruise Credit (FCC) question
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Just received my FCC April 10, 2020 from a canceled March 15, 2020 sailing. The March 15 sailing was moved to July 4, 2020. Another deposit paid and also told I had to pay for the balance of the July 4 cruise (90 day rule) by April 5th, 2020 and then apply my FCC when I received it both from RCL and travel agent. I read in my RCL FCC email that my FCC CAN NOT be applied to a cruise paid in full..which was done 6 days ago....or I would have my reservation canceled! Called travel agent, I called RCL. Both declined to apply FCC to the July 4, 2020 paid in full cruise. I now have a paid in full rescheduled "new" cruise for July 4, 2020 and an FCC from the canceled March 15, 2020 cruise which expires 12/2021. To top it off, if the July 4, 2020 cruise is canceled due to the new CDC 100 day rule and FCC is issued for the July 4, 2020 cruise, I will have 2 FCC certificates that CAN NOT be applied to just one new future cruise. Multiple FCC for the same person are required to be used separately on 2 DIFFERENT cruises. If I request refund for the March 15, 2020 cruise I lose the $1000 rooms deposit. Can’t really get ahead…..or break even. Cruiser beware.
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Matt Stayman joined the community
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Future Cruise Credit (FCC) question
Matt Stayman replied to KenCP's topic in Royal Caribbean Discussion
Just received my FCC April 10, 2020 from a canceled March 15, 2020 sailing. The March 15 sailing was moved to July 4, 2020. Another deposit paid and also told I had to pay for the balance of the July 4 cruise (90 day rule) by April 5th, 2020 and then apply my FCC when I received it both from RCL and travel agent. I read in my RCL FCC email that my FCC CAN NOT be applied to a cruise paid in full..which was done 6 days ago....or I would have my reservation canceled! Called travel agent, I called RCL. Both declined to apply FCC to the July 4, 2020 paid in full cruise. I now have a paid in full rescheduled "new" cruise for July 4, 2020 and an FCC from the canceled March 15, 2020 cruise which expires 12/2021. To top it off, if the July 4, 2020 cruise is canceled due to the new CDC 100 day rule and FCC is issued for the July 4, 2020 cruise, I will have 2 FCC certificates that CAN NOT be applied to just one new future cruise. Multiple FCC for the same person are required to be used separately on 2 DIFFERENT cruises. If I request refund for the March 15, 2020 cruise I lose the $1000 rooms deposit. Can’t really get ahead…..or break even. Cruiser beware.