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Hagar

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Posts posted by Hagar

  1. The only customer I have that qualifies for the free casino rate usually upgrades but the rep requests FULL payment right away. This keeps them from requesting the transfer to me ;

    "Bookings may only be transferred to a Travel Advisor up until 60 days from creation if the request is made outside of Final Payment period and the booking is not paid in full."

     

    I don't mind since there isn't much meat left on the bone at that point (more importantly, they are friends and I want them to get all of the best deals they can)

  2. As a travel agent I want this question answered as a top priority.  B2B cruising piggbacks on this same issue and I was just speaking with regional manager from Royal about this yesterday. I think they get the mounting frustration but the CDC owns the shoe that contains the cards we are dealt. I don't think the CDC is going to respond very soon since the sailing cancellation period extended until the end of February. Naturally this has delayed the test sailings from US ports but I do think Royal could be more flexible on final payment due dates on cruises they know may be a "no-go." 

     

    Just throwin' my 2 pennies "out there,"

    Hagar the Horrible

  3. Just got a chuckle earlier this month while talking to a Loyalty rep who was moving our 1400 point "freeJS cruise" due to this last cancellation salvo. My point count is about triple that of my DW since she asked me to "stop dragging her along" several years ago. As much as I love it, she never got onboard with it (pun intended ;>)

     

    Hope you enjoy the climb up the "C&A" ladder but I wholeheartedly agree that is should an integral part of strategizing rather than a primary focus.

     

     

     

     

     

     

  4. Royal is probably hectic again but the length and type of stateroom should stay the same (category might change due to class of ship).  And you have a large window, 4 weeks prior to, and 4 weeks after your original sail date (except for the holiday issue in Decmber).  

    So don't just throw it at the wall once since you have probably read that Royal is infamous for "glitches" and calling to get a completely different answer. 

     

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